Dr. Gumbo and his team are great, but the terrible management of this franchise is pushing patients…read moreaway. This dentist location is Dr. Julia Faigel's franchise, and she has a history of customer mistreatment and improper billing. Over the two years I've been here for orthodontic work, I have dealt with constant miscommunication and extreme over-scheduling. In the past, I have walked into a waiting room with literally not enough seats for the amount of people they booked, forcing me to wait 30 minutes to an hour past my time just to be seen. The billing is just as bad. When my insurance changed, they never told me they stopped taking my DMO plan and just kept charging me a "copay." Later, they misquoted me ~$200 for an unnecessary "extensive cleaning," refused to clarify what my insurance actually covered, and then insulted me by asking to bring the payment terminal into my treatment room before the procedure even started. Lately, they keep rescheduling my appointments with almost zero communication. Yesterday around 5 PM, they gave me less than 24 hours' notice to move my 11:00 AM appointment to 10:30 AM. I arrived at 10:45 AM to an empty lobby, but Donna turned me away, claiming the doctor only sees patients for 10 minutes. This appointment was already rescheduled from 2 we back because the doctor wasn't available on June 25It is infuriating that they expect patients to wait an hour for them in a packed room, but will completely turn you away over 15 minutes on a last-minute schedule change. I love Dr. Gumbo, but the front desk and management make it a miserable experience.

I am a Dentist since 46 years and this business is a disgrace to our profession. I've lost count…read morehow many times they've given us appointments, then when I arrive they claim there is "no such appointment" for me or my son. I even took screenshots proving the appointment is confirmed and they look at us like a deer in headlights. They even had the office manager come out and tell us it's "strange" but still don't see us with our confirmed appointment. We will never fall for their BS again. Avoid this place at all cost. For your sanity's sake.

The best Dentist ever! Dr Modarres and her assistant were very pleasant, kind and caring. Dr…read moreModarres was also very informative and attentative. The place was very clean and updated, easy to find and plenty of parking behind the office. If I could I would give her 10 stars! If you are looking for a new dentist look no further. Thank you again and looking forward for my next appointment.

I don't know where to start. Dr. Modarres is kind, knowledgeable, and an artist at her craft. She…read morecame out in the midst of everything we have going on and saved a tooth I broke without needing a root canal!!! I was an anxiety riddled mess. She is so calm, such a sweet kind soul. I can't say enough about her "bedside manner". I felt like I was talking to an old friend. I wish I found her before and had her do all my dental work! I am so grateful she came through when no one else would and never made me feel like I was inconveniencing anything. She honestly cares about people and you can tell immediately. I was sure I needed a root canal. How I walked out without one I still don't know but she is Magic. She even made me a temp crown that looks like an actual tooth!!! Thank you a thousand times Doctor!!

From the front desk staff to the insightful doctor and personal assistant who gave me great…read moreoptions for my child's dental care, they are phenomenal! I was looking for a new dentist and i found it. My doctor was knowledgeable, clear and explained and answered all questions I had. I had a great experience here! And the best part I didn't have to wait around forever to be seen. I definitely recommend for anyone in the area who's looking for a Dentist .

Our first visit was excellent. The dentist is great with the kids and you don't have to wait long…read morebefore being called in. The staff is very friendly, I would definitely recommend!

Dr Mike and his staff are so professional and make sure my daughter is well cared for. She has a…read moredeep rooted fear of doctors or anyone in masks but at Dr. Mike's she's cool as cucumber and always looks forward to picking out prizes at the end. I wish they had this when I was younger!

Great office, location, staff, service and just an amazing experience every time we visit…read more The office is clean, huge, very modern and Dr Mike and his staff are the best!!

My daughter and son had their first dental checkup at Nutley Pediatric Dentistry. I must say I was…read morea little worried at how they would react to the dentist, but they did an excellent job, and that's because Dr. Hollywood and her staff really put them at ease. My daughter still talks about her "trip" to the Dentist and how she can't wait to go back. She constantly wants to brush her teeth, and things are just right with the world! We went as a family this past Thursday. They took many safety precautions due to COVID19 and I felt very comfortable going into their office. We called when we arrived and they had us wait outside until it was our turn (which was not a long wait at all). We went in and towards the back where there was a room that had two chairs. My husband held my son on his lap and I held my daughter on mine. Dr. Hollywood came to say hi before the kids got their teeth cleaned. The dental hygienist was very patient and talked my daughter through her first cleaning. She counted her teeth, and cleaned them with a chocolate flavored toothpaste (my son had the orange). After the cleaning we had to wait just a little bit to see Dr. Hollywood again. She gave us some tips on brushing and flossing, and told us we can begin to use a very small amount of fluoride toothpaste. The appointment ended with a fluoride cleaning. It was quick and painless. My kids were then giving little "goodie" bags and even received a coin to get a small prize from the front of the office. It was such a pleasant experience and I'm so happy to have found Nutley Pediatric Dentistry. Thank you so much Dr. Hollywood and staff for making my kids first dental appointment so easy. We are looking forward to our next visit!

What an incredible experience! It was my sons first appt today I was so pleased to see how clean,…read morefriendly, and wonderful the office and staff were. The hygienist explained every tool she was going to use and even allowed my son to touch them so he was comfortable. Dr. Hollywood was incredible she was very inviting, patient, and pleasant. I would recommend this practice over and over! Thank you Dr Hollywood!

I absolutely love the Team at Smile Today! Elizabeth is an…read moreABSOLUTE GEM- hospitable, knowledgeable, and professional everything I visit for my annual cleaning! The Front Desk Team is ALWAYS a professional and welcoming every visit and the facility is neat, clean, and organized! Dr. Ben is AMAZING, too! BRAVO Smile Today of Nutley!

I have been going here for years, I moved and I still come back to area cause I like the staff here…read moreand the doctors..

this place is so bad I told them over the phone I need a…read moretooth feeling and they told me to come over Wasted my time obviously did x-rays and the whole thing just to charge for a visit and they told me they don't feelings ....so not nice!!!!!

Dr Arora is the best I got teeth extractions no pain. Staff is friendly and nice. Definitely…read morewould recommend South Bergen Oral to friends and family members.

My kids loving going here! Staff are always so nice and so are the dentists. They make it fun and…read moreentertaining for the kids. We highly recommend this pediatric dentist office for your kiddos!

From the owner: Pediatric dentistry. Our practice provides all phases of comprehensive, preventive, restoration,…read moresedation, and cosmetic dentistry for children.

I have gone to the same dentist for years but after the pandemic, services were not the same. I…read moremoved into a new neighborhood and decided to find a dentist closer to where I lived. I love how there is a pediatric dentist that is separate from the family dentist. My daughter loves Dr Jenny and so my husband and I wanted to try Dr Maria Rincon Lorenzo's office. Melissa in the front desk was very attentive and friendly. She was very informative on what I needed as a new patient and guided me for next steps (especially on a busy Saturday!) Nicole as my dental hygienist was kind, professional, and she did amazing work for my cleaning! I loved everyone I interacted with and I am so excited for my next cleaning! Highly recommend!

wanted a checked up and cleaning but they don't do both on the same day. had to come back over a…read moremonth later for cleaning. also felt like I was being sold a bunch of products. I was there for about 2 hours just for checkup and X-rays.

Going to the dentist has always been the bane of my existence. I normally don't bother with…read morereviews, but due to the level of pleasantry from this experience, I feel that I must: My issue: cavity, back end of the last teeth on the bottom right row (very hard to get to) due to wisdom teeth (previous dentist didn't even follow up with me regarding that after he removed my wisdom teeth) Honorable mention: Front desk (Jenny): exceptionally nice and considerate lady. Took the time to review my insurance coverage with me, along with assisting me in reaching out to my insurance company to verify coverage prior to scheduling my apt. (Normally they just book u and be done). Reasonable recommendation when asked for her opinion, no BS. The process: numbing the surface before needle with numbing agent injection. Due to my reaction, Dr. Kim stopped and did a total of 3 injections to make sure I'm numb properly before cavity filling (keep in mind, I had cavity fillings where the doctor was in a rush, feels like it's about right and just went with it). As difficult as it was for the position of my cavity, Dr. Kim took the time, and with consideration, got the job done without me feeling much of any discomfort. Highly recommend!

Let's be honest going to any dentist is no one's favorite thing to do but it's a Must! Dr. Kim is…read morethe best dentist I have ever had! She's kind, professional, and excellent. I'm not the easiest patient since I usually have a thousand questions, require thorough explanations, and reassurances lol and Dr Kim and her staff do all the above and more! Also, it's nice to see a very clean office and dental station especially during pandemic times. I love how Confidental looks modern and current with equipment as well as cleanliness.