Location: 5/5 Experience: 2/5…read more Over 6 months of loud construction happened during my lease--to replace the railing in the courtyard. Crews are loud af, making it impossible to WFH. All the grass is dead. The stairways are inaccessible. And the elevator was out for over 1 month. This place would be a 4 or 5 out of 5 for the cheap price, great area, and attentive staff but I had to move out because of 6 months of genuinely hearing yelling, all day long, right outside my door. Also, the laundry system is a pain in the ass. Cash may only be used to recharge a charge card in the leasing office. The office is open during regular business hours, so 5-days in office means you'll rarely get the opportunity to refill your charge card, making doing laundry for someone who works 9-5 m-f difficult without planning a visit home during the workday to recharge your card.

TLDR: so many issues with this apartment 0/5 if I could. Roach infestation. Property manager tried…read moreto kick us out because of apt issues that were not fixed before move in. Bathroom smelled like stale pee. Neighbors were horrible and stressful to deal with. Awful experience. Would never wish this on my worse enemy Honestly one of the worse apartments I've ever lived in. Since I was moving to Texas, my roommate went on apartment tours since she was already living here. When she was given the apartment tour, the place looked decent. However, you never get the apartment you tour. Our move in date was July 9th and I was excited to finally unpack and call this apartment home. When I got there, it didn't seem like the apartment was ready for us. There was a hole in one of the bedroom closets. The cabinets were not painted -- maintenance came in and had me remove all my stuff from the drawers and cabinets so they could paint it. The sink was backed up. So many more. Fast forward a few days, maintenance comes into our apartment to replace the bedroom closet door. I wasn't home that day so I wasn't aware that they were coming. I come back to see red sauce/stain on my white bed sheets. I never eat in my bed and it wasn't the time of month stain. I was so upset -- I went to the leasing office and they told me that maintenance didn't do such a thing as make my bed sheets dirty. So how did that happen? I am grateful they gave me $10 laundry card so I can clean the sheets. Another issue about this apartment -- it was infested with roaches. Every morning, I would kill at least 3 roaches. Around dinner time, a few more appear. My roommate and I are clean and we clean up after ourselves. However, there just seemed to be so many roaches EVERYWHERE. We've gotten pest control to come and spray down the apartment, but it didn't help. When we come home from work, there weren't any roaches. However dinner time approaches and they're back. It was horrifying. These roaches were in the bedrooms, kitchen, and living room. Sometimes I would find a roach crawling on my bed. It was a nightmare living with them. In my personal bathroom, the toilet smelled horrendous. It smelled like stale pee. I had to buy so many cleaning products to clean my bathroom and leave in the toilet to help with the smell. When I informed the leasing office, they told me that maintenance would come and check it out. They said it didn't smell like anything, but in order to solve it, they got a cleaning crew to clean my bathroom. Funny thing is, I've had multiple people tell me how terrible the toilet smells. When showering, there is a whiff of more stale pee. That's when I realized it could be the pipes that are corroded causing the smell. It was awful. I hated being in my room cause the smell of stale pee was always lingering. When I emailed the leasing office about the smell of the bathroom, I also added that my sink was a bit backed up from the last tenant. Instead of handling it, I had to purchase tools to unclog the drain. This was when the landlord decided he wanted to speak to us. When my roommate and I put in requests about the apartment and informing them about all the issues that we had at the apartment, the landlord/property manager said he would rather pay for us to leave the apartment complex than to pay for anymore issues with the apartment. He told us that he would prefer that we never rent an apartment again from any Tramor property. My roommate and I spent months looking at apartments and spent so much money and time moving in. Even if my landlord would've paid for movers and given us all our money back, we would have to find an apartment to sign in less than a month. This is not how you manage property. Since then, we were always too afraid to put in any maintenance requests. He told us if we wanted to live there, he implied that we will not bother the leasing office with maintenance requests for 2 months. In his terms, he is giving us a 2 month trial on living there and then decide again with what he wants to do about our lease. We lived our lives with a roach infestation issue and just kept our mouths shut. That was the worse 11 months of my life. The moment I signed a new lease, I moved out 2 weeks early cause I did not want to be there any longer. I know we can't pick our neighbors, but our downstairs neighbor would hit their ceiling. We lived on the 2nd floor and the floors would creak. Every 2 steps the floor would creak and we felt so scared that our downstairs neighbor would bang their ceiling to tell us to be quiet. There were days when my roommate and I would walk around our apartment at 11PM and just chit chat and we would hear banging. We were scared to walk around freely because of them.

I've lived in many apartments in my life and Skyhouse has one of the best team of staff members…read moreI've ever seen. From sales, to concierge, to maintenance and cleaning, every single person here cares about the building, it's tenants and seems to love what they do. The renting and renewal process was transparent and a breeze, they fix anything and everything I put in within 48 hours, and they're always giving us goodies or hosting a great rooftop market event to bring the tenants together. Shoutout to Chance, Rob, Chris, Hakeem, and team! P.S. Lmk if you want to split that referral fee ;)

The building had a fire over a month ago and since then we've had 1 elevator for 23 floors…read more Anytime you want to go anywhere you have to wait 25-30 minutes and cram into an elevator with 15 other people. Since the elevator went down it now stops on floor 7 & 12 on its own adding more time now. Management has done nothing to help residents and has given no ETA. If you enjoy taking the stairs 15+ floors anytime you need to do something or waiting 20+ minutes before to take your dog out I would recommend this place.

Well laid out floor plans, new appliances, parking garage, cannot hear my neighbors thru the…read morewalls. Centrally located - easy walk to Whole Foods, Trader Joe's, restaurants and coffee shops.

Do yourself a favor and do not sign a lease at this place. Location is great, staff are nice people…read morewith a quick maintenance team, apartments are large and many units have been renovated...but don't let these few positive aspects fool you! The biggest issue- Breaks ins and unsecured grounds (in an area where there are SO many sketchy people walking around at every hour). There is a secured parking garage and gate codes at each access but this does nothing for security. The garage gates have been broken for over a month and management has not seemed to care about a timely fix. It's annoying enough having to use one entrance and exit, but they keep the one gate open all day, so anyone off the streets can come and go (and steal). There are two gate codes for all residents and these 2 codes are given to any delivery person. They've talked about having security cameras installed ever since I moved in 9 months ago- still hasn't happened. In addition to cars getting broken into, so many packages go stolen and management does nothing to help residents in this situation. Oh and with the office closed during COVID usps will not deliver to doors, so if your package can't fit in the small mailbox downstairs then it'll go back to sender or the usps distribution center (which isn't close to dt at all). The grounds and amenities- when I first moved in the outside common areas were atrocious. Now they have updated it with some rocks and plants and have cracked down on residents allowing pets to relive themselves inside the complex. Outside the complex is another story though- along 5th street is still so gross. Most people do not pick up after their pets here, so if your apt faces 5th street you will smell it. The pool and gym are just sad. Hallways are usually trashy. Your rent will definitely be raised after your first term. It's a joke what they're charging for rent. Take your money elsewhere. Plenty of better complexes in the area.

Amazing views overnight downtown. Staff very helpful. You have to see for yourself. Real close to…read morethe night life.

There are multiple people taking legal action against this building -- and now I understand why…read more Between the months-long hot water outage, repeated HVAC failures, and visible mold in some units, the place has become a complete nightmare for residents. Management's go-to move isn't fixing things -- it's ignoring you until you give up, or worse, sending their lawyer after you if you speak up. Don't expect empathy or accountability. It's all gloss on the outside, rot underneath. Their own leasing page proves it: units with mold and flood damage are listed back on the market almost immediately, with no transparency to future tenants. Do not get fooled by the lobby or the rooftop. If you value your health (or sanity), you'll look elsewhere.

I've been living at this location for over 2 years now…read more -Location is fantastic. At the end of an old, non gentrified neighborhood. Easy Access to 35. Super close to grocery and hardware store. Creek and park access that is quiet and walkable. -Units I love the layout, built in book shelvess, and the working fireplace. While the units are in no way new (though many interiors have been remodeled) I appreciate the character of the older buildings. I love the old growth trees as well. -The leasing office When I first leased, the current on property leasing office was a gym I was told was under construction, then was turned into a leasing office. The gym would've been nice, but having to drive to the other Tramor property for any in person needs was a bit of a hassle, so glad to have the office on site now. -Maintenance Upon moving in the original maintence person wasn't that great. Dismissive, fairly rude, however Mike the current maintenance person is fantastic. Nice, communicative, timely, doesn't treat you like a burden. My A/C unit bit the dust last summer, and the office was quick to respond and replace both the internal and outdoor unit. -Contractors I had to have the bathtub/shower replaced due to leaks, which the leasing office set up in a great timely manner for project completion, however the contractors left the tub covered in grout water, grout dust , and destroyed a bunch of my childs toys. The office was quick to compensate though. Ive also seen twice now during a remodel, contractors tossing material off the 2nd floor onto the ground instead of walking it down. Once I was with my child about 20 feet away and had to go up and speak with them. My Suggestions: -The grounds maintenance is for sure lacking. The Creek sits behind the complex, so any water accumulation and run off heads toward the creek, washing away a lot soil. Not very many plants, mostly washed away dirt and rock. I don't think it would take much to plant some annuals, agave, around the the property to make it more visually appealing. Strong ground cover planting would significantly help with the soil run off as well. -The Dumpster and Recycling Contractors will often fill up the dumpsters so that depositing residential trash is piled up or not feasible to dispence. I would love to see an enclosed gate built around the dumpsters. After the trucks take recycling and trash, theres often quite a bit of residual trash left over on the street that blows into the complex, I've gotten so that I just go through once a week and do a clean up around the property. Overall: The price is fair, the location is fantastic, the complex is quiet with a solid mix of older/younger singles/family tennents and the leasing office has always been responsive and effective. If you like a little bit of old charm and no one bothering you, this is the place.

I have had nothing but great experiences since I have lived here. Karla, my leasing agent went…read moreabove and beyond to accommodate me and make the moving experience exceptional. Everything in the apartment works and it was immaculately clean when I moved in. I highly recommend this complex and Karla will make things easy and accommodating.

I've been living at this building since it was an AMLI and I can tell you that the Haus 5350 team…read moreis amazing. Every time I put in a work order I get help right away. Pedro in particular always makes sure to take the extra time and explain to me the situation throughly and has explained key insights that helped me prevent future maintenance issues. The team also does a great job at keeping the gym and the amenities in great conditions. Vernon is also super great and friendly and always makes sure to resolve all my maintenance issues quickly and finds the right approach to fix my issues whether a new part needs to be purchased, etc. this last summer he helped us get a new AC unit so it's been really nice to have that. Las but not least, Sarahbeth from their leasing team is also really great and has helped me with all kinds of things including organizing an internal move to a different apartment. It's really a nice community!

Just renewed my lease - A year into living on the top floor. This place - for the price, location…read moreand staff - is definitely worth it. Price - I looked around town at the time of renewal and only found 1 other place in a similar price range in this location for a 800sq ft spot. Apartment is plenty of space, I like the layouts here. Staff: shout out to Pedro in maintenance. Always on top of things, and humble. And Sarah beth and Rick in the office for prompt resolutions to any questions or issues I have. I had an issue with mail box last month and they went out their way and took a chunk of their time on a workday to fix the problem. Location: Allandale, between downtown and domain. A mile from mopac. Easy to commute. Overall, even though a lot of newer places have popped up, I recommend it and chose this spot again.

If you happen to stumble upon Oak Grove, you are one of the lucky! You won't find a better deal or…read moremore charming apartment for your money in South Austin. So here's the deal: -The management is great. You won't find better than Mallary, Chris and Kasi. (I have worked as a property manager, I know this stuff!) -The apartments are cute and while they sometimes have older appliances, you won't find that kind of homey feel in a new construction project. -The neighbors are all nice. I was there 5+ years and got to know a lot of my neighbors, a lot of people stay long term which is a good sign. -You can get anywhere in a few minutes. You could walk to Summermoon coffee, get your nails did and go to Torchy's in under 5 minutes. You are right next to 71 so getting to the highway is also a breeze. -They don't charge pet rent (yay!) -The pool is sweet. So why did I leave? My friend and realtor found me a great starter home just 2 miles away. While I was heartbroken to leave a place I considered home for so long, I had to take the next step while the price was right (Austin's real estate market is NUTS!). I had no intentions on leaving, I was content but could not deny such a deal. Would I live at Oak Grove again? In a heart beat!

I had the best experience with Oak Grove from start to finish. It's the best deal in the best…read morelocation. Seriously - large apartments tucked away in a quiet street yet still close to lots of restaurants and bars. There is a cute pool, you've got great neighbors, and the place feels like a set of mini cabins. Maintenance is fast and communicative, property managers friendly and helpful.

I had a little issue with my dryer and it was repaired by Jeff from our maintenance quickly. I…read morewas out walking with my pup and Jeff said hi to him and called him his little helper. It made me love this complex and its community even more! I highly recommend checking out.

I absolutely love this apartment complex! I have lived here for 3 years and I think I may even…read moreresign again lol! Jeff the maintence guy is the absolute best and is so quick with maintence requests and problems! He's so kind too! everyone here is for the most part! super nice complex and clean too! everyone cleans up after their dogs and it's super nature vibes. love this place!