If I could give Delaney Tire & Auto ZERO stars, I would. I have a 2010 Ford Ranger on which I'd just replaced all steering and suspension components with new factory and aftermarket parts: Bilstein shock absorbers, lower balljoints (Moog), upper control arms/balljoints (Moog), wheel bearings (Motorcraft), inner and outer tie rods (Moog), new sway bar bushings (Moog), and new ALIGNMENT CAMS (Moog). Though not related to an alignment, the truck also just got new brake rotors all around, new pads, and I rebuilt the calipers - everything was new up front (and back) as I want the truck to be "right". After installation of the parts above, I set the alignment close by sight in my garage, then ended up at Delaney for the alignment. There was nothing unusual or even difficult about aligning this truck: it's straight and unwrecked and the splash shields had been removed for easy access to the cams. This couldn't have been an easier alignment job! I did have a few VERY SIMPLE requests of manager "David" though: - adjust camber to a few 10ths (degree) more negative than 0deg factory spec. - adjust caster to a few 10ths (degree) more positive than factory spec, both super easy-peasy for even a rookie alignment tech with a $75,000 alignment computer/rack. What I received back was pathetic (see photo). Truck was out of camber spec by .6 degree, WAY too negative. Caster was more positive on the LF than the RF (backwards from spec). Worse, the tech DID NOT TOUCH THE CAMBER/CASTER ADJUSTMENT CAMS. I got a toe-in adjusment, and that was it after a full suspension overhaul. That's right, all he did was adjust toe-in/out for $114.99 + BS "shop supplies" (not needed for aligning a vehicle) for a total of nearly $130! The truck now drove worse than before my visit, pulling hard to the right. I went back by the shop to get this corrected, and manager "David" said to call back Monday to schedule so he had the right person there to fix this. By Monday he had lost his backbone and told me to come get a refund and take my truck to the Ford dealership to correct the pathetic alignment Delaney had performed. Nonetheless, I got most of my money back, but that poor level of commitment to doing a job correctly the first time is beyond sad. Their solution, to take it to the dealership, is some of the worst customer care/service I've EVER seen out of an auto repair shop, and I'm 58 years old. If I were the manager of that shop, I'd have had the vehicle back on the rack ASAP and directed the tech to "make it right". There is no excuse for this poor level of service for any amount of money. Sadly, I think this comes from the top, from David Delaney. Why? I sent a letter to the owner after being told to go to the dealership. I am still waiting on the call from Mr. Delaney (but I'm not holding my breath!)... You've been warned. Use Delaney Tire and Auto at risk of your own peril. Putting a vehicle back on the road with such a poor alignment is a safety risk for many drivers. Thankfully I didn't get brake work that I needed to rely on! read more

Delaney Tire & Auto - Red boxes show specs; red circles show final adjustments - SAD - Tires Near Me - Wilmington, North Carolina

From one of the best repair shops in the area to one of the worst. What the hell happened?? First my dashboard lights up telling me that I have to service car soon. Turns out the repairman who recently changed the oil never reset the oil pressure. Oh, well... things happen, right? Give 'em another chance. Within days, I still gave them my business by buying two tires. One of the two tires was flat as a pancake within 48 hrs. So, my 65-year-old ass is swapping out the flat for a doughnut on a Monday morning in 45 degree weather... because of their screw-up. I limp back to the shop. I asked the manager, "Any kind of comp for MY labor?" "Well, no not really." How interesting. Even more interesting when I found out that (again) it was sloppy work done by the repairman. While installing the new tires and doing the alignment, the repairman caused not one, BUT TWO different leaks in one of the new tires. Waited for the manager to tell me something along the lines of "Next oil change is on us"... but that never happened. Business must be good knowing that workmanship can be so shoddy, so sloppy, they still expect people give them business. If they could screw-up putting fluid in the windshield wiper reservoir, they's manage it somehow. read more

Absolutely DO NOT go to Delaney. They are extremely vague whenever they need to add money to your total for more "labor". They did the bare minimum, and were extremely rude when I had questioned the total amount it came out to be. Theres much better options than Delaney, trust me. read more

Be very careful getting an inspection here - had literally replaced my windshield wipers a month prior to my inspection. I was informed that they were going to fail me for "streaks" on the passenger side. Told me I could replace them there or go get new ones . Added $60 to my inspection. SCAMMERS read more

Hello, I am writing this review for the service I received January 29th, 2024. I needed a Power Steering Pump for my Nissan Altima. I marvelled to the young lady at Delaney how quickly the service was done. They got the new part, replaced the old one and I was on my way. They also gave me a Flush to clean everything out before they put the new part on. I have been going to Delaney Tire & Auto for years way back when they were Midas. Brad and everyone there have always treated me with respect and with true concern for my vehicle. Thank you Brad and to everyone at Delaney Tire & Auto. read more

This was by far the best auto service I've been to in 20 years of driving. They are thorough, friendly, VERY fair priced and they follow up even months later to make sure everything is running well. After taking our jeep to multiple shops (dealerships included) they actually found the correct issues, and did it at a quarter the price. Their team is amazing. I rarely write reviews but they more than deserve the recognition. Highly recommend. read more

So Delaney sends out text messages to drum up business if you haven't been in for service recently. I had been receiving a few texts over the last few months so on May 4th I received one and decided it was time for an oil change and replied back. The next day on the 5th I received a follow-up text to work out the details. I asked for the earliest possible appointment on Saturday the 13th as it was my only day off and I had a full day scheduled of things to accomplish after the oil change. A response told me the 1st appointment of the morning at 8am was open so I replied that would be perfect. The appointment was confirmed on their end through a reply and once again I wrote out a confirmation that my appointment was for 8am on Saturday May 13th and the reply was "Yes sir". Fast Forward to this morning Saturday May 13th. I got to the shop at 7:30am and patiently waited for someone to open up. They opened the doors at about 7:50 and a lady rushed in but there were no appointments open. I approached the desk and said I had an 8am appointment and gave my last name. No appointment set under my name I'm told. I assure him that I was contacted by them and show him the text thread with my appointment being set. I'm told he can't do anything because the person didn't put the appointment in the computer and maybe they can work me in at 3. That obviously was not amenable to me, especially with no one else actually there. He then told me that might be able to squeeze me in at 10. Again I tell him it's my only day off and it is all planned around me being here at 8am. I woke up afterall at 7am on my day off to be here. There is no one here currently for an appointment so why can't you just do my oil change really quickly. He tells me because the other appointments that are set might show up. I replied, you mean the ones that were set after mine was supposed to be? So they can inconvenience me by setting an appointment and not putting on the books, but can't explain to the next person who is already late that they made a mistake and might be a little behind at this point. I will not be using Delaney for any further services and if you value your time, you won't either. read more

Delaney Tire & Auto - Tires Near Me - Wilmington, North Carolina

Brakes squealing, made an appt to repair. Delaney addressed issue (after even going to Honda dealership) at NO CHARGE!! They could have easily replaced brakes and I would have never known. The place to go for tires and brake/car repair for service you can TRUST!! read more

My wife had low air in her tire. I put air in and all seemed fine. A few days later she was about 30 miles from home and she called to tell me the air was once again low. Being new to the area I looked up shops and found Delaney Tire wasn't far from where she was at the time. She made her way there and they got right to work to find the problem. Delaney Tire found and removed the nail. They plugged the tire and she was on the road again in about 30 minutes total time. They didn't even charge her for the plug. Thank you for your fast, friendly and kind service. read more