Dr. Whiting doesn't even work here anymore. They're just falsely using his name and reputation to…read moreget business. Even in a google search it comes up as "the most experienced," which is a blatant lie and dishonest, frankly illegal method of attracting customers. On top of this, they won't honor the lifetime guarantee given to dr. Whiting's patients even though the language in the provided agreement clearly implies that they must. Anyone who is being denied an enhancement as a former patient of dr. whiting's, i urge you to contact the bbb and file a complaint. You paid for custom lifetime lasik, which includes free enhacements. Dr. Whiting and Ovo clinic will not honor it. Whiting clinic will not honor it (which is absolutely illegal). Amazing that there are no class action suits.

Update: 5/16/2024 - Lasik was a success! For those…read moreconsidering it, here are a few things to know. Total time from entering to leaving the clinic is about a hour to an hour and a half. I was lucky only 5 people were ahead of me, but I was told that it can be as much as 20 (so could be longer) - The actual procedure is about 15 minutes. They use a little suction first on the eye. This for me was the most irritation and pain of the process. Due to machine being pressed against eye and has to be centered. Not comfortable. Not long though. - The actual laser you don't really feel anything, the doctor uses a little brush to wipe your eyes. If your eyes water a lot like mine. They do use a tiny little vacuum to get the excess liquid. (kinda like at the dentist but 10x smaller) - Eyes are a little red from the suction. But you notice a difference right away. Can be blurry at times on and off which is normal. Eyes need to heal, but use the drops regularly and recovery so far is great! Recommend! Love the staff there! First time here, was helped by Tamika who was excellent! Very friendly and informative. Came here for the free consultation for lasik. If you never done this before like me. Here is what to expect. (do the patient registration online, saves you time) Took about 1.5 hours from start to finish. They basically do a whole eye exam again and have you watch 8 minute video about the process. They go over pricing, side effects, recovery time and after care after the surgery. Lots of information but so far good experience.

I've been coming here for dry eye and the care has been amazing! I never knew you could do more…read morethan just drops for your eyes. I've already seen such improvement after a few weeks. I always feel very listened to by Dr. Holland and she takes time to explain any questions I had. There are few health care professionals that I feel are trustworthy and really listen but I get that every time I come here. Can't recommend Dr. Holland enough!

Dr. Wesley was great. Superb skill & equipment. Staff are pleasant. However, don't buy frames here…read more A lack of information and questions ended with me spending around $1650 on eyeglasses that had to be replaced twice and ended up being just ok for my needs. Less than a year later, I'm having to replace them again. Driving is what brought me in to the optometrist. I was beginning to have trouble with focus at dusk and at night when reading street signs and dealing with headlights, traffic lights, etc. I'm also a grad student, so I read a lot - A LOT - but not on screens. This was my first pair of wear-all-the-time eyeglasses, so I decided to try progressives. When I went to the optician side, someone should have asked me all of that right off the bat: how/when are you going to use these glasses? What brought you in for your exam? Is there a specific issue that you're dealing with? What kind of insurance coverage do you have? None of these questions were asked. Information that wasn't made clear up front: the actual cost of neurolenses (which I do recommend - if you have money). The cost of the frames that were chosen was also not made clear up front. Options like transitions, blue light blockers, oil resistant coating, etc. No mention until much, much later. No mention was made that I could restyle if I didn't like the frames, either. No mention was made that they could be adjusted for fit, until much later, either. The first frames that were chosen were highly recommended by an optometrist there. I was uncomfortable with their size, but open-minded and willing to give it a try. After all, they *were* my first pair of eyeglasses. They go on your face. I knew I would have to get used to them. I asked if they were too big, and was told they were perfect. I ordered them. I thought I'd be looking at about $400-$500. Two weeks later, I pick them up and am told upwards of $1500! I should have walked out but I was shocked, and also needed them. So, I paid for them, tried them on, and was instantly aware that I wouldn't be able to read in them. I said as much to the optician, who made no adjustments, said she'd call me in two weeks to see how it was going, and that was that. Again, these were my first pair, and I knew I would have to try them for a few weeks to give my eyes a chance to adjust, so I went along with it. Two weeks later, the optometrist did call, and I asked about clip-on sunshades because I was experiencing headaches from the brightness of the sun when driving. There were none available, but she could add Transitions lenses for $138. Two weeks later, I go to pick up the new glasses. As I'm leaving, I mention that I'm still getting used to the frames, but looking forward to using the Transitions for driving. She got a strange look on her face, but didn't say anything. The Transitions lenses were so weak, I ended up buying clip-ons from Walgreens and cutting them to fit. I looked like an idiot. On top of it, I couldn't read in these glasses unless I physically held the frames higher up on my face with one hand. The other option was looking so far down on the lenses that people would ask me if I was asleep while reading. My neck was a mess. I also felt like a clown in the frames. I finally sent an email asking if all of this was normal. A different optician invited me in to restyle. What?! You can do that? No one told me that. I made the 40 min drive out - an hour and 40 back each time, btw, because of the freeway situation - and we went through about 10 different frames, none of which were great, but at least they weren't clown glasses. He also told me that there are different types of Transitions, and the wrong type had been ordered. He also adjusted the reader Rx and ordered a different pair. Two weeks later, he's adjusting the 2nd pair so I can really read in them - not just check a text or read a pay terminal for 12 seconds - but there was a moment when he suggested I get computer distance glasses instead. Why would I want that? I have three perfectly good pairs at home: one was fully covered by insurance, one was $20 from Walmart, and one was about $150 from Zenni Optical. I don't get it. The new Transitions worked well, but when I got home, I noticed that these frames weren't the ones I'd ordered - and were equally disturbing. Now I looked like my mother - which is not ok. Again, I tried to get used to them, but was so embarrassed in them that I actually blew off a friend's birthday party at one point. The optician told me we could do one more restyle. They were decent. However, I can't read in these either for any length of time, and have utterly given up. I don't think it's even been 6 months since the final pair came in, and I need a new Rx. They were pleasant, Dr. Wesley was very good. But too much time, gas, way too much money, limited selection of men's frames, not enough information shared, and they should've asked a lot more questions. Mediocre end result. A real miss.

I received terrible customer service. Receptionist was so rude. I called her on it and she denied…read moreacting rude. I know when someone is being snippy and rude to me. If that's her being nice I would hate to see her when she's trying to be rude. I left the exam room right then and there. I am not paying for someone to be rude to me. Obviously, I would not recommend this place.

Dr. Kreitlow is phenomenal! I'm so glad he now takes VSP, which is my husband's vision insurance…read morethrough his employer. We have had to go elsewhere for a decade due to insurance and the care from the other providers we saw at other vision centers was pale into comparison to what we have received from Dr. Kreitlow and his staff. Dr. Kreitlow is thorough, gives good explanations of conditions, is personable, and I feel like he cares about the health of my eyes and my ability to completely see the world around me clearly. For the first time in over a decade, I can actually see well without blurred vision and eye strain. The front staff is professional, welcoming, and helpful. I'm loving the new location, its cleanliness, bright waiting area and the best eye doc and staff in the area, in my opinion. Thanks for always striving to be the best and give the best care to your patients.

Dr. Moline is wonderful! He always patiently answers questions and is a wealth of knowledge. I have…read morebeen seeing him for a long time-trust me when I say you won't be disappointed.

I was badly in need of an eye exam and I got one scheduled with Dr. Derek Moline. It was the most…read morepleasant eye exam I've ever experienced. Dr. Moline was funny and friendly and I learned so much while talking with him. Truly, the appointment was a delight. Afterward, I picked out a pair of eyeglasses in the shop and I should receive them in about a week. So glad I gave this office a try. I highly recommend them if you're looking for an eye exam.

I was originally referred to this office because of double vision. I was so pleased with the…read moreintegrity and professionalism of Dr. Jafar Hasan that once my double vision issued was healed I saw him for my regular eye examination. I was beyond pleased to learn I could skip the dilation process for a mere $40 and have a simple photograph taken of my eyes. The entire experience was pleasant from start to finish and took 45 minutes including choosing new frames.

I had a great experience! Staff was super helpful. I scheduled an appointment online and described…read moremy issue- I had irritation in my left eye for days due to an injury- they called me right away and got me in at a sooner appointment than I had scheduled online...then the doctor was great- professional and extremely helpful. Thank you so much Insight Vision Care!! I now feel great!

My UConn college daughter has some eye challenges due to rheumatoid arthritis. She called Dr…read more Herman from school with new concerns/issue and he suggested she see a local dr for an exam to make sure it wasn't a flare. After her horrific experience with the Connecticut eye dr that afternoon, she called me in tears. I called Plymouth Vision myself and explained the challenge. Dr. Herman got on the phone and not only helped me to help her but offered to call her at school. When she didn't answer (because she was still a bit overwhelmed) he called back AGAIN. What kind of doctor is that diligent and compassionate?!? She's calmed down, relieved, and has a plan now. You guys are the greatest.

I loved my experience at Plymouth Vision. My appointment started right on time, was quick, and my…read moreeye doctor here was so thorough - not in a rush at all. My family and I all switched here because they accept VSP and our clinic we were at forever stopped accepting it. We have extended family looking for a VSP location and cannot wait to tell them about Plymouth Vision Center!

I've been to a few different clinics before finding Hopkins eye clinic. Not only were they in…read morenetwork but it was so easy to book an appointment! The people and Doctor is so kind and helpful. I have always had the same contact prescription and haven't loved it, the eye doctor tweaked the prescription and I've never seen clearer! He answered all my questions about Lasik and truly wanted to get to know me as a patient. I love coming here!

This is the first clinic I've ever visited where everyone was focused on my well-being. They are…read moreprofessional, knowledgeable, kind, welcoming and have a warmth that just feels good. Their professionalism enhanced the warmth. I've seen many providers - mostly primary care - and this is the first time I felt like they actually cared about me. Amazing!

I had cataracts removed from both eyes by Dr Reader (could this name be something other than a…read morecoincidence;-). More recently Dr Mellema has written a prescription for glasses. The support staff can be a bit variable, the waiting times a bit long on occasion and the waiting area somewhat bland. But if you are looking for high quality care I think that you'll find it at Southdale Eye Clinic. Parking is seldom an issue. A well stocked on-site store is available but on the pricey side for me.

Thank goodness you're looking at these reviews. I had my records forwarded to a new…read moreophthalmologist and found that they had recorded 2 of the 3 laser surgeries on the wrong eye! I moved to a new doctor after having terrible experiences. Terrible bedside manners with one of the premiere doctors there. Your eyes are pretty important. Don't take this risk.