Definitely 5-Stars. Going to this place makes you feel like you just went on vacation to a trendy…read morelocation. It is very inviting, AND THE CUSTOMER SERVICE - Well, if this was a hotel, it would be rated Forbes 5-Star. The level of customer service provided almost needs its own scale. Dr. Londa was very personable and did not rush me with all my questions. She has really assembled a great office and staff. Meaghan was also great. Very patient with my indecision of frame choice and was able to assist me in narrowing down frames I may like. In closing, there is a reason all of NorthStar Eye Care's reviews consist of 5-Stars. The only thing that could have made this appointment better would have been a pina colada, but then one's vision would get blurry and you may walk out of the office wearing a pair of pint glasses; rather than some fashionable frames.

Great experience! Staff was knowledgeable and friendly. You will be very happy with qualified…read morestaff and I highly recommend!!!

The pediatric optometrist and support staff are great! But the process, communication and access to…read morethe eyewear we needed has been horrible. We were in a situation of needing glasses and contacts for the first time and are going on 6+ weeks from our original appointment to getting what we need. There should be better solutions and care for situations like this and we are receiving nothing.

I've been a patient for almost a decade and the optometrists are fantastic, sales can be hit or…read moremiss. Pre-covid I loved the sales staff, post covid it depends on who you get- you can be upcharged or they can be understanding for little add ons (ie: i am in between prescriptions where one of my lens is a little thicker and had some sales tell me it will be fine and will look okay without paying extra to shave it down, and another one where I told her i was told it would look okay, she told me it won't be and I ended up paying extra and then next year I was told I was okay again). Also, i had the wrong glasses ordered so had to wait an extra two weeks once and then another time I waited a month and my glasses didn't show up so I called to be told that I needed to wait for them to call me. I waited another month and never got a call and called in and they said it's been waiting. So they don't have time to call me about my glasses but send non stop ads via texts and emails. My advice is to go for the eye doctors but buy glasses elsewhere

I had a great experience at Pearle Vision in Maple Grove and I'm really happy with my new glasses…read more I brought in a prescription from another eye doctor I've been seeing for years, and they made the whole ordering process seamless. The staff was very friendly and patient with me AND with my two year old running around in their play area! Even though the store was busy at the time, they went out of their way to show me and give me their opinion on a wide selection of frames, without making me feel rushed. I was paired with a staff member with a similar prescription (the store manager, Odessa) which turned out to be very helpful in selecting frames as well as lens options that best suited that prescription. We had narrowed it down to two frames, and when I couldn't decide between them, she offered to take pictures of me with both so that I could see them from different angles. A small thing, but another example of their attentiveness and above-and-beyond service. My glasses arrived very quickly and exactly as expected, and I received the same great service when I picked them up and had them fitted. I would definitely go back!

Excessive fees...this office charges extra fees for services are typically included by others. For…read moreexample, they recommend that you have your eyes dilated, but its an extra charge. They also recommend that you get the drops to reverse the dilation, but that is also an additional fee. If you are new to wearing contact lenses, you must take a $129 "class", to learn how to put them on and take them out, typically included elsewhere with exam and purchase of contacts. Mind you, you still need to pay for the actual contacts. To avoid that fee, I asked for her prescription to take elsewhere, and they wouldn't do it. I recommend when booking your appointment to ask about extra charges associated with your appointment.

I accompanied a family member to this clinic to help advocate for them and ask important questions,…read moreas I've worked in healthcare for 15 years. Unfortunately, my experience with Dr. Sealock was extremely disappointing. I found him to be rude, unprofessional, and disrespectful throughout the appointment. Multiple times he cut me off while I was trying to speak or ask questions regarding my family member's care. What stood out most was his comment, "Well you can be mad at me," while continuing to ignore the concerns and questions being brought up. In my 15 years working in healthcare, I have never witnessed a physician speak to a patient or family member that way. It showed a complete lack of bedside manner, professionalism, and compassion. Advocating for a loved one should not be met with dismissiveness or hostility. Very disappointing experience.

This is a haotic and hectic place. Not very reassuring to be a patient here. I'm looking elsewhere.read more

The entire staff at Art of Optiks is FANTASTIC! Dr. Whitman and Dana, in particular, could not be…read moreany better!!

Exam was performed by a student, without my prior knowledge or identifying herself as such; I was…read morequoted a price for the contact lens evaluation, but was charged $130 more (no refund extended); information posted on their website was in no way evidenced during my visit; I had to ask 3 times and have yet to receive a valid contact lens prescription. Beware, based on my experience, Art of Optiks is a company that literally practices the "art of optics," saying one thing but doing something different. I was very disappointed with the service I received.

Uptown Vision is the best. Years ago, I was part owner of optical stores in South Florida. Thus,…read moreI know the good from the bad. Uptown Vision is honest, corrects any lab errors (which is unbelievably common and the bane of every optical business), and offers better prices than the chain stores. In fact, Uptown Vision's prices beat almost everyone in the Twin Cities. Becca, the manager, is a fashion maven who knows what's in style and what fits your face. I am too particular, especially about tints, and Uptown Vision carefully reviews my color choices and shading percentages. Their frame selection is au courant, and they offer Blackfin, Masunaga, Andy Wolf, Maui Jim, and Dita, amongst others. Their optometrist is empathetic, listens, and thorough, plus Uptown Vision accepts most insurance policies. Trust me, it's the way to go in the Twin Cities.

GREAT place two pare of glasses for600 bucks! Nice sun glasses! Two ladies where nice had glasses…read moreguick!

Everyone here was so knowledgeable, kind, and great at their job. Defiantly rec…read more Update: they require 3 appointments for me to order my contacts. I've worn the same brand contacts for year and have never had to go this out of my way to get a prescription finalized. I just think it's a bit of a waste of time. Maybe I. More low key than others when it comes to contacts?

Recently went to Drs. North and Watson just for an annual eye exam and to get a new prescription…read morefor contacts. During my appt, they were training someone new to use the machines. While the primary eye doctor was there supervising, the trainee was incredibly incompetent. What should've been 5mins to run these few tests took over 30. I had to ask multiple times for her to clarify what I was supposed to do during the tests. At one point the trainee even hit my eye with the machine. However the biggest issue was the front office staff - they were quick to complain about any inconvenience. As I in the sitting area waiting, I overheard them complaining about customers and how a certain customer was a "massive headache". Probably not the time and place to be complaining about customers when customers are in earshot! The exam itself went fine. Dr. Olson was quick and pleasant. A little annoyed that I was left sitting around for 25mins during my contact lens check appt only for the doc to spend about 30 seconds checking out my lenses. But that wasn't the Doctor's fault, just poor scheduling. Also, I've never had to come in for a second "contact lens check" appt in my life - complete waste of time. The attitude and behavior of the rest of the office team is not worth coming here. Also beware about ordering contact lenses from their office. I was able to order them online for about $200 cheaper than they were quoting (and got them delivered in 4 days vs 5 weeks that the office was estimating).

So happy to have found my new local optometrist. Super easy online scheduling which I love. Very…read morefriendly staff. Super clean and modern office. Great glasses selection! Highly recommend.

Having worn glasses and contacts for almost my entire life, I've been to a lot of eye clinics…read more.. Look + See is definitely one of the best clinics I've encountered so far. The staff are very friendly and knowledgeable. I feel confident I'm getting the best care for my eyes! I see Dr. VanMeter for my regular eye exams. She takes the time to listen to me and makes sure I'm happy with my prescription. She always manages to dig up some samples for me, despite my not-too-common prescription. The exam rooms are spotless. It's a nice, quiet setting that's perfect for folks who experience appointment anxiety. This past year was my first time ordering glasses from the store, and I'd definitely order again. The staff were extremely helpful with my indecisiveness about the frames. They had great suggestions, and I ended up with a pair I love. I initially had some issues with the fit, and they encouraged me to return as many times as necessary to ensure I was comfortable with them. Their selection of frames are on the expensive side, but they seem to be worth the price. Things to note: There's a parking garage in the same building. You can access it through the alley to the left of the clinic. They have convenient online scheduling. They also offer an online contact ordering system, but it's a little confusing to use. I typically ask staff to order my contacts for me after my appointments.