Definitely 5-Stars. Going to this place makes you feel like you just went on vacation to a trendy…read morelocation. It is very inviting, AND THE CUSTOMER SERVICE - Well, if this was a hotel, it would be rated Forbes 5-Star. The level of customer service provided almost needs its own scale. Dr. Londa was very personable and did not rush me with all my questions. She has really assembled a great office and staff. Meaghan was also great. Very patient with my indecision of frame choice and was able to assist me in narrowing down frames I may like. In closing, there is a reason all of NorthStar Eye Care's reviews consist of 5-Stars. The only thing that could have made this appointment better would have been a pina colada, but then one's vision would get blurry and you may walk out of the office wearing a pair of pint glasses; rather than some fashionable frames.

Great experience! Staff was knowledgeable and friendly. You will be very happy with qualified…read morestaff and I highly recommend!!!

I have been going here for many years and highly recommend. It feels more home like than a doctors…read moreofffice. everyone is super respectful

The pediatric optometrist and support staff are great! But the process, communication and access to…read morethe eyewear we needed has been horrible. We were in a situation of needing glasses and contacts for the first time and are going on 6+ weeks from our original appointment to getting what we need. There should be better solutions and care for situations like this and we are receiving nothing.

Excessive fees...this office charges extra fees for services are typically included by others. For…read moreexample, they recommend that you have your eyes dilated, but its an extra charge. They also recommend that you get the drops to reverse the dilation, but that is also an additional fee. If you are new to wearing contact lenses, you must take a $129 "class", to learn how to put them on and take them out, typically included elsewhere with exam and purchase of contacts. Mind you, you still need to pay for the actual contacts. To avoid that fee, I asked for her prescription to take elsewhere, and they wouldn't do it. I recommend when booking your appointment to ask about extra charges associated with your appointment.

I had an appointment for a specific test, not and eye exam for glasses. They said they would do a…read moreregular eye exam today and I reminded them my appointment today was for a Field Vision Test then I was told they couldn't do the test today because they had no received information from my retina specialist. They could have contacted me and either canceled the appointment or asked me to contact my retina specialist to have them resend the info. What a waste of time. I'm never going back.

I accompanied a family member to this clinic to help advocate for them and ask important questions,…read moreas I've worked in healthcare for 15 years. Unfortunately, my experience with Dr. Sealock was extremely disappointing. I found him to be rude, unprofessional, and disrespectful throughout the appointment. Multiple times he cut me off while I was trying to speak or ask questions regarding my family member's care. What stood out most was his comment, "Well you can be mad at me," while continuing to ignore the concerns and questions being brought up. In my 15 years working in healthcare, I have never witnessed a physician speak to a patient or family member that way. It showed a complete lack of bedside manner, professionalism, and compassion. Advocating for a loved one should not be met with dismissiveness or hostility. Very disappointing experience.

This is a haotic and hectic place. Not very reassuring to be a patient here. I'm looking elsewhere.read more

The entire staff at Art of Optiks is FANTASTIC! Dr. Whitman and Dana, in particular, could not be…read moreany better!!

Exam was performed by a student, without my prior knowledge or identifying herself as such; I was…read morequoted a price for the contact lens evaluation, but was charged $130 more (no refund extended); information posted on their website was in no way evidenced during my visit; I had to ask 3 times and have yet to receive a valid contact lens prescription. Beware, based on my experience, Art of Optiks is a company that literally practices the "art of optics," saying one thing but doing something different. I was very disappointed with the service I received.

Uptown Vision is the best. Years ago, I was part owner of optical stores in South Florida. Thus,…read moreI know the good from the bad. Uptown Vision is honest, corrects any lab errors (which is unbelievably common and the bane of every optical business), and offers better prices than the chain stores. In fact, Uptown Vision's prices beat almost everyone in the Twin Cities. Becca, the manager, is a fashion maven who knows what's in style and what fits your face. I am too particular, especially about tints, and Uptown Vision carefully reviews my color choices and shading percentages. Their frame selection is au courant, and they offer Blackfin, Masunaga, Andy Wolf, Maui Jim, and Dita, amongst others. Their optometrist is empathetic, listens, and thorough, plus Uptown Vision accepts most insurance policies. Trust me, it's the way to go in the Twin Cities.

GREAT place two pare of glasses for600 bucks! Nice sun glasses! Two ladies where nice had glasses…read moreguick!

Recently went to Drs. North and Watson just for an annual eye exam and to get a new prescription…read morefor contacts. During my appt, they were training someone new to use the machines. While the primary eye doctor was there supervising, the trainee was incredibly incompetent. What should've been 5mins to run these few tests took over 30. I had to ask multiple times for her to clarify what I was supposed to do during the tests. At one point the trainee even hit my eye with the machine. However the biggest issue was the front office staff - they were quick to complain about any inconvenience. As I in the sitting area waiting, I overheard them complaining about customers and how a certain customer was a "massive headache". Probably not the time and place to be complaining about customers when customers are in earshot! The exam itself went fine. Dr. Olson was quick and pleasant. A little annoyed that I was left sitting around for 25mins during my contact lens check appt only for the doc to spend about 30 seconds checking out my lenses. But that wasn't the Doctor's fault, just poor scheduling. Also, I've never had to come in for a second "contact lens check" appt in my life - complete waste of time. The attitude and behavior of the rest of the office team is not worth coming here. Also beware about ordering contact lenses from their office. I was able to order them online for about $200 cheaper than they were quoting (and got them delivered in 4 days vs 5 weeks that the office was estimating).

I was very happy with my exam overall. I used my insurance since they told me that would be the…read morecheapest way to go. I asked for an up front estimate of how much it would cost with or without insurance, but they were not able to give me even a rough ballpark? When I got the EOB from my insurance & the bill from the doctors - my jaw hit the floor!!! I have gotten my eyes examined at various LensCrafters offices throughout the years and I have NEVER been charged more than $100 for an eye exam (and no, I didn't get a contact lens fitting after they told me the up front cost for that)..Let alone HUNDREDS of dollars!!! and that is after my insurance paid for over $100 of the bill. RIDICULOUS. Additionally, I spent over $700 on glasses next door and they were running a "free exam with purchase" promotion, but apparently that didn't apply?!? I am still trying to work this out with them, but I REFUSE to pay their obscenely inflated price.

Having worn glasses and contacts for almost my entire life, I've been to a lot of eye clinics…read more.. Look + See is definitely one of the best clinics I've encountered so far. The staff are very friendly and knowledgeable. I feel confident I'm getting the best care for my eyes! I see Dr. VanMeter for my regular eye exams. She takes the time to listen to me and makes sure I'm happy with my prescription. She always manages to dig up some samples for me, despite my not-too-common prescription. The exam rooms are spotless. It's a nice, quiet setting that's perfect for folks who experience appointment anxiety. This past year was my first time ordering glasses from the store, and I'd definitely order again. The staff were extremely helpful with my indecisiveness about the frames. They had great suggestions, and I ended up with a pair I love. I initially had some issues with the fit, and they encouraged me to return as many times as necessary to ensure I was comfortable with them. Their selection of frames are on the expensive side, but they seem to be worth the price. Things to note: There's a parking garage in the same building. You can access it through the alley to the left of the clinic. They have convenient online scheduling. They also offer an online contact ordering system, but it's a little confusing to use. I typically ask staff to order my contacts for me after my appointments.

So happy to have found my new local optometrist. Super easy online scheduling which I love. Very…read morefriendly staff. Super clean and modern office. Great glasses selection! Highly recommend.