When I found myself in the market for a new primary care doctor I stumbled upon this Main Line…read moreHealth location and was able to make an appointment almost immediately. Today I had that appointment and couldn't be more pleased! For starters, there is a parking garage right next to/attached to the doctor's office. When I walked into the office today everyone was wearing a mask and the waiting room chairs were marked to enforce social distancing. I was taken back for my appointment right away and wasn't left waiting forever for Dr. Tucker to come see me. Dr. Tucker and the nurse that worked with me were both wonderful and I honestly have no complaints whatsoever. This was the easiest primary care appointment I've ever scheduled or had, and I can't say enough good things about the location. I will defiinitely be returning in the future!

This location is convenient because it has a parking lot attached to the building. Main line health…read moreis on the first floor which is easy to get to. The doctors here are good.

this medical offices front desk/ billing Ramona, was the most disrespectful woman. I have been with…read moreJulia kasper nurse practitioner for 5+ I was told I'd be grandfathered in. Ramona said Don't take it no appointment no apologize, no empathy, certainly no respect. Poor Julia I hope she knows what she walk-in into, Such a disappointment

5 stars for my amazing practitioner, Dr. Nonack - he is truly a kind, caring and competent…read morephysician. The administration of the practice needs work though and this is systemic throughout the PENN healthcare system. Please bring back late Monday night appointments. Please consider Saturday appointments - even once per month would help. Kielie at the Media office (I probably spelled that wrong) is terrific and runs the desk well. The in-house lab for blood draws (alas - Michael has left circa 2021) is so convenient, too. Staff do not seem well compensated.

How in the world did he get rid of his old yelp reviews? Well, one more reason not to trust Yelp…read more I have been sounding the alarm about this doctor for years- one who dropped me without the 30 days of care required by law before I found another doctor. I was taking 2mg of Suboxone a day. Normal dose is 16mg. My bf had had a drug problem i was unaware of and I didn't know he had been stealing from me, i kept calling Dimonte's office to make an appt to get my medication but they would not call me back. I didn't understand what was going on. I was calling daily, going through withdrawal, unaware that it had only been maybe 2.5 or 3 weeks since i had last gotten an Rx. Finally one of the office girls - who I doubt are still there but at the time were Megan and Julie and they would treat me like a completely different person if I called Dimonte as my primary care doctor (which he was as well) as opposed to calling the separate phone number/business name that his Sub patients were given. So one of the girls says finally "you aren't due for a refill for over a week. You can't have any more." And hung up. I screamed at my bf and he admitted it. I called back and said that I wanted to bring him in to confess to them and that they could drug test him - although idk if they had the capabilities because for the 7 years I was his patient with 12 sub appts a year, I was not given a urinalysis once. Never. They said they would talk to the doctor but the next day I got a letter saying I was kicked out of his practice and he would still be my dr for 30 days as required by law. Dimonte knew the only reason i still took subs was because my stomach never stopped emptying without them (but he never suggested it was an underlying cause even though my next sr, an incredibly amazing one, mentioned it in the intake, So he is still my dr for 30 days while i scramble to find another doctor. So he should let me bring my bf in and give me at least a week's worth. But nope, he never returned a single call and neither did his office and as a result, 9 years sobriety went down the drain. That is one little nothing story out of a ton i have. But the most DAMNING and DISTURBING thing is that he was never named in connection with the Murray Overhill pharmacy arrests. The entire time I went to him, his Sub patients were only allowed to go to one pharmacy (very sus in itself) and that pharmacy was... Murray Overhill. The weirdest part about it though was that I was bitching to a guy who was waiting in the waiting room with me about it and he looked confused and said that he could take his sub script anywhere he wanted. Maybe this was a coincidence and i really hope it was because the alternative- that only female patients were sent there - is sinister. I'm not saying that is the case. However, this is: For at least a decade, Dr DiMonte had a mandatory rule about opiate addicts on Suboxone going to only 1 pharmacy. That pharmacist has since been indicted for trading sexual favors for opiates. He also ordered more opiates than a pill mill. Why has no one made this connection? Just stay away; you can't say I didn't warn you.

Lets talk atmosphere:…read more Its a very small facility for sure. As soon as you walk in its a small area to sit down and wait to be called. Let talk Receptionists: There were two girls there today the one on the left was Krystal. She was so amazing and extremely welcoming. As soon as I walked in she greeted me, and let the other girl know what to do as far as my appt, also made her aware that I was new to the facility. The other girl there to the right was the COMPLETE opposite. As soon as I walked in her whole facial expression just CHANGED which made me feel very weird being as though It was my first time meeting her. She never smiled, never said hello, did not GREET me what so ever. I was a bit bummed by that due to the fact Krystal had her handle my paperwork so I had no choice but to continue to ask her questions like: Is that it? Do I sit down and wait to be called? Do you need something else from me? She just did NOT communicate with me at ALL! Now lets talk about DOCTOR: He was AMAZINGGGG!! So talkative, charismatic, funny just all around great. Asked me all the necessary questions to find out what is going on. That to me WON me over. So 5 stars it is for me! Thanks Krystal & Doctor

I would highly recommend the Hydro facials and laser therapy I had fantastic results. Innovative…read moremedical staff go above and beyond to meet your needs as well as Dr. Kelli Yacono. She takes the time and care to ensure you receive the best clear skin and glowing face.

Dr. Kelly and her staff were super friendly and helpful…read more Dr. Kelly really took the time to address all my needs + concerns and came up with the perfect treatment for what I was looking for. I felt super comfortable and at ease with her and I'm already loving the results! Will definitely be a returning customer. :)

Dr Cory has been the best Dr I've ever had treat me. In 2019 I found out I had Uterine Cancer and I…read morewas referred to Dr Cory. She performed a laproscopic robotic hysterectomy on me in May of 2019 and I've been a patient of hers since. The care of her patients is remarkable. Dr Cory is so easy to talk to and listens with the intent of supporting you and helping you through whatever it is you discuss with her. The kindness, caring and compassion she shows to her patients is remarkable. I'm completely impressed by her in every way.

When a customer try and explain what they know about their insurance because they went through the…read moreprocess not the worker . She kept trying to tell me my insurance was Medicaid when my social worker said to me it's not just because it's has the Delaware social services on it the person would not listen to me he said I'm just trying to help you, but she wasn't over me and kept repeating herself like I don't know what I'm talking about. I would not be over anymore . She should have let me talk and explain my insurance

The girl behind the reception desk was extremely unprofessional, very rude, and even yelled at me…read more I knew the second I went up to the counter to check in that she was going to be an issue and boy why she! I don't know what happened when it used to be St. Francis women's care. It was wonderful now all new people it's called Trinity it's horrible.

Do not recommend. He was extremely condescending. I didn't care for his approach, he never asked…read morequestions or assessed how I was feeling. It was my first and last appointment. Find a doctor that listens, this one needs to come down from his high horse.

2nd time being helped by Dr Schaeffer in 10 years for severe lower back pain. He is very friendly,…read morecourteous, comprehensive, asks lots of questions and provides lots of relevant and helpful information. Highly recommend. Office staff was very helpful and courteous as well. All good.

I called their main number just to ask if they have an Urgent Care office at their facility. I was…read moreon hold for 28 minutes - no one ever picked up ! I would not go there now since there is obviously no way to get in touch with them.

I first went into this clinic on a referral to get a test performed, and was so struck with the…read morequality of care and service that I changed my family's primary physician to the Family Care here. In just a few years, however, Crozer Keystone at Broomall has been transformed to one of the worst caregivers. I have done some background reading on the company and also spoken with a number of employees at this facility, so what I am writing here is not just based on my personal opinion. Things slowly started to change after they were bought out by the for-profit Prospect Medical Holdings, and have steadily gotten worse and worse. First, even though the number of patients increased, the corporate office refused to hire sufficient staff. As a patient, this meant that it became more and more difficult to schedule an appointment. Next, Prospect subcontracted Crozer Keystone's billing to another company. I noticed the difference immediately because there were a number of billing errors they made with our account, and it was extremely difficult to resolve the issues. For example, the subcontracted company coded one of the procedures we received wrong, and we were sent a bill for a few hundred dollars. I literally had to make nearly 30 phone calls and three months to resolve the error. On top of this, the customer service reps at the billing company are extremely rude and unhelpful. The final straw, however, came a few weeks ago. The two main reasons that my family kept this location as our PCP was due to two people: Jenelle in reception and the caregiver Stephanie Mostone. I called to try to make an appointment for my son at 8:15, 8:35, and 9:10 a.m. Instead of reaching a receptionist, every phone call immediately went to the clinic's answering service. I tried calling the main desk of this huge clinic, and was told by the hapless young man working there that he could do nothing to help. I called their corporate office, only to be told that my only option was to leave a message for their "customer complaint" department. Finally, a day later, the new, and frankly, quite incompetent, office manager, Tony, called to say that many of their staff had quit, including Jenelle and Stephanie. When asked how long their staffing difficulties would last, he told me that they were just now advertising for new candidates, and they should be trained in a month or so. Yes, you read that right. Ultimately, this is a case study in the failure of corporate medicine to treat Americans. I am lucky to have good insurance, but through them, my family and I have truly spent tens of thousands of dollars at this clinic. In spite of the enormous profits that Prospect Medical has made (over $1 billion annually), they give nothing but short shrift to the very people they have pledged to help. If you are looking for quality care, avoid any medical facility run by this corporate giant.