Rude staff. No respect for your time. Never on time. Will keep you waiting over an hour to see you…read morefor scheduled appointment. On other times They have changed our appointment dates without notification. They started out ok but have gotten to big and now don't offer the same valued patient care they used to offer

I love Dr. E & the nurse. They have toys for the kids to play with beings though it takes so long…read moreto be seen. I wish they would add on another Dr. though so your wait time wouldn't be so long. They have Saturday appointments, you can call & or text the nurse or doctor with questions

Looking for a doctor that really cares? Then this is the place for you! I had been going here for…read moremany many years before the office switched over to MD VIP. I was skeptical when they did and didn't want to pay the fee so switched offices. Big mistake! There is no another office that cares as much! In fact during the time I was at another office I had a mystery illness that the other office couldn't solve (and in fact I am positive they didn't even believe what I was saying). After a year and a half of this illness, I decided to switch back because I knew how good the doctors here were. Dr Amick spent hours with me going over everything that had occurred and spent many hours on his own researching possibilities. After a few tests and just 2 or 3 months he diagnosed me and solved the problem! Dr Amick is a fantastic doctor. He cares and also helps educate you on what's going on, never trying to talk over your head. The office is clean, everyone in the office is super friendly and they never rush you so that you actually get excellent care. It's such a great feeling when you have a doctor like this!

I moved my mother up to Delaware from SC 2.5 years ago and took over looking after her health care…read more She is 86 now. I wanted a concierge service so I could deal with issues quickly as my mother was having mental decline due to vascular dementia. Dr. Maged and the staff have been wonderful over these last 2.5 years. Often my mother would complain of something and - if it was not an urgent issue - I'd leave an email with the MDVIP service. Dr. Maged would follow up with a phone call within 24 hours and either (a) talk things thru with me or (b) schedule an immediate visit for the next day. I have called the office with an urgent need first thing in the morning and the office always found a way to fit us in that day. My mother's mental decline has made for some difficulty with her as a patient - but Dr. Maged and the staff - always took time to listen to her and reassure her. They have been a wonderful support for me in caring for my mother and I would not change a thing. Dr. Maged is retiring and he took careful time and planning to introduce my mom to his replacement Dr. Crowe. We look forward to the same support, service and understanding as a patient at Internal Medicine Associates.

Dr. Winter and his nurses are great! Check-in and Check-out is great!…read moreHowever, don't hold your breath waiting for a reply from billing on your account or from whoever handles refill requests from your medication plan (like CVS Caremark). I've left 4 messages (you can never get someone to answer the phone) about a bill and needing an account review - no reply to any of them, and every time I try to go through another department I'm transferred to billing. Forget refill requests from providers. They're never processed on time and I ALWAYS have to be the go-between and call the practice to have them reply to the request. I'm told these things are handled by the same person. Not department, person!! And this incompetency has continued for many YEARS. This is unacceptable. I would give this practice 5 stars if these issues would be addressed.

Great staff and service nice building everyone was helpful and process went very smooth no…read morecomplaints.

Numerous communications issues including a physician lie when trying to cover for his…read moremiscommunications. Had appointments made for me and never told about. My last communication was attempting to talk to the practice manager about the problems I encounter. First the staff got indignant with my request, followed up with the practice manager not even following up my request to discuss. Obviously they are not interested in improving their professional services.

Excellent communications . Had appointments made for me and was advised several times about it…read more The cardiologist and vascular surgeons are top notch !!

Today was my first appointment with Dr. Chaudhry. It was quick and painless to make an appointment,…read moreand the receptionists were delightful. I have had zero luck finding a primary care physician in Bear and I am thrilled to find this practice! The office is clean and spacious. I was greeted promptly and taken back to an exam room very quickly after finishing my initial paper work. The doctor came in and did her assessment and I was completely blown away by how honest and personable Dr. Chaudhry was. She was extremely knowledgeable and I appreciated her saying she wouldn't prescribe any medication that she wouldn't give her children. She is very in-depth with her patients and leaves no stone unturned while asking the necessary questions to properly diagnose. I brought my daughter in the same day for a sick visit to be seen by her husband, pediatrician Dr. Nazar. He was equally wonderful and knowledgeable and I look forward to bringing her back to see him. There is nothing like bringing your child to a GREAT doctor. I'm very pleased. The entire experience was the best and most refreshing doctor experience I've ever had. I would absolutely recommend this practice to anyone who lives in New Castle County!

This place sucks. Their communication is nothing less than terrible. If you can steer away from…read morethem. They rush everything, and leave you with more questions than answers. If you have HMO insurance please communicate with your insurance provider prior to each visit because the system tends to somehow 'change your PCP'. If you stop in for a referral for a specialist, be sure they do not provide you with an expired referral number. Also be sure they don't overcharge you if you have a copay. Know how much your copay is going in. COMMUNICATE WITH YOUR INSURANCE PROVIDER before stepping foot in here because again, they will schedule your appointment and wait until you arrive to tell you information is missing and you can't be seen. Today was my last time coming here.

Dr. Willey is the Best Doctor in the area. Her care quality and attention to detail is just one of…read moreher wonderful traits. The Doctor's staff is also one of the finest as they care about excellence also and are capable to help with the patient's needs. Office atmosphere is soothing and relaxing. Thank you for your special attention. Dot Enney

Dr. Willey is in a class by herself. I have not had experience with her two partners so I can't…read morecomment on them, but I suspect they are very good as well. The staff at this practice is excellent. Dr. Willey herself is an outstandiing physician. She is friendly, attentive, candid and compassionate. She uses a conservative approach in treatment: Starts at the least invasive approch and moves from there as circumstances demand. She has a superior educational background and medical experience. I cannot overstate how fortunate I have been to have Dr. Willey as my physician for 9 years.