I wish I had read these reviews before my husband became a patient of Dr. Karon…read more My husband's appointment was scheduled for May 5. Unfortunately, he was unable to make it because he was taken by ambulance to Frederick Health Hospital that morning. I called the office immediately to let them know he had been transported by ambulance and that we would not be able to keep his appointment. About two weeks later, we received a very threatening letter stating that we owed a $100 missed appointment fee. I immediately called the billing department and explained what had happened. I also pointed out that I had, in fact, called to cancel, and that it was impossible to provide 24 hours' notice when someone is experiencing a medical emergency and is being taken to the hospital by ambulance. Today, I received another invoice demanding payment of the $100 fee. I called both the billing department and the doctor's office. Once again, I explained the situation. They acknowledged that their records show I called to cancel, yet no one seems willing or able to correct the mistake. I will not pay a missed appointment fee for a genuine medical emergency, especially when I notified the office as soon as it happened. To make matters worse, the representative I spoke with, Tiffany, hung up on me while I was trying to resolve the issue. Between the inaccurate billing, the inability to correct an acknowledged error, and the unprofessional customer service, this practice appears to have serious administrative problems that need to be addressed

Where to start. Since my previous Dr Retired, I have found this office to be totally useless…read more Never pick up phones, use of AI needs to be sent back to the Stone age and replaced with a human. Oh, I forgot, this would mean they would have to hire a real human, thus having to take money out of there pockets. Officially, I am trying to cancel appointment for Jun 4th. Not sure if my previous notifications have been rec'd. I also will not be returning for future services as my previous experience left a lot to be desired. Finding new doctor. R J Xifo ( Previously a very long time patient.)

this is the worst practice that I ever experience in my entire life…read more Fee and Fee for everyting like a restaurant and fast food restaurant. Honestly, fast food restaurant is more consideration. all the staffs are nasty, rude, no bedside manner like their boss. Dr. Agento is the worst doctor in this office and unfortunately, he is the one in charged. Sadly he is craving for money not your health. Please and please do yourself a big favor, do your homework and check somewhere else to seek care. You are going to regret to end up with a lot bills and charges for unnecessary. They go from 10 doctors to zero doctor wants to do practice at this office. The office manager is even a piece of trash. The call center Brandon, Stacier are the worst people in this office. The phone never can get through the line. their employees break are seem to be entire day. very disgusting and extremely disorganize. from top to bottom, rude, nasty, unprofessional. I am so glad and very very happy no longer patient at this office. Their are a ton of good doctors in the world. Don't be the one stucked and regret. good luck for every patient are still seeing doctors here.

The specialist office is very organized! I have dealt with Dr Levitt's team and Dr Natsag's and…read morethey are all good with their patients and interdepartmental communication. They have internal lab collection and Ms Ty is sooooo good at finding the right way to get bloodwork done! She got me in one stick!! Yay!!! I am known for being a very hard stick and I tend to be chronically dehydrated... The front desk is staffed well with friendly, professional, and attentive individuals. The doctors are very busy and they have the forms done via print, complete, and emails. Getting an appointment may be a bit of a wait, but worth it. Tip: if you need anything quickly discussed during your visit, write it down and bring it with you ... This is easier than trying to remember on the spot :)

Just had the most frustrating conversation with the person who answered at this office - her name…read morewas Diana. As I was looking for a doctor who is trained in Integrative medicine for my family, I had some basic questions as to whether the doctor was taking patients only with serious illnesses or otherwise healthy and also insurance. She basically did not know any answers and instead chose to read something repeatedly that really did not answer these simple basic questions. She then got annoyed when I pointed this out to her and asked if someone could get back to me with answers by saying that she had already answered my questions. She then had a poor attitude with me and showed clearly her annoyance with me. It was quite frustrating at this point so I decided to end this comical call. So I wasted my valuable time and got the worst impression of a doctor's office ever with this person. But perhaps they have so much business that they can have her behave this way? I mean really - at $350 consultation fee plus $175 thereafter that she said most insurance won't cover, I guess they are doing extremely well! They say you can judge a book by its cover and often, office staff can make or break your practice as good doctors know.

I'm a love it or hate it kinda gal and I can say with absolute certainty that I have found one of…read morethe best Drs ever! LOVE ME SOME HIM! Dr Dushyant Viswanathan better know as DR DV truly cares about each and every patient! He literally will answer your phone calls, texts AND email within minutes. Dr DV is an Internal Medicine and Integrative Medicine Specialist so its truly the best of both worlds. He is multifaceted, compassionate and understanding. HE LISTENS and answers every single one of my million and one questions with the most extraordinary patience. He has an unbelievably great team, the entire staff is awesome. The Columbia Center for Integrative Medicine, has Physical Therapist, Nutritionist, Mental Health Providers and other Healers. I was sick from Dec until March when I met Dr DV and within a very few short weeks I was feeling SO much better.

I LOVE NAVA!!! If…read moreyou're not signed up with their membership what are you waiting for!? This is 100% an amazing thing you can do for your body! I LOVE doing their acupuncture -- it really helps with relaxation! What really drew me to them was how quick they are, they never make you wait and will have you IN and OUT in minutes! At your initial consultation they do a comprehensive blood analysis to help you better understand your body and what it needs/lacks! I recommend NAVA to EVERYONE!

I am filing a complaint against Nava Health for ongoing billing issues, lack of transparency, and…read morefailure to deliver promised services. I enrolled in a one-year membership for myself and my husband on February 28, 2025. From the start, there were problems. Prices were increased without any notice--I only discovered this at the time of my appointment. I was also promised doctor-led reviews after bloodwork, which never occurred; instead, I only spoke briefly with a nurse practitioner and received generic recommendations. Additionally, after each visit, there was consistent pressure to purchase expensive add-ons, often supported by concerning claims such as exaggerated food intolerances, "gut permeability," or potential Lyme disease, which felt more like sales tactics than objective medical guidance. More concerning is a pattern of improper charges. I was repeatedly billed for "free" monthly IM booster shots and had to call every time to dispute the charges, often spending 20+ minutes just to reach someone. These recurring, unauthorized charges raise serious concerns about their billing practices. On February 3, 2026, Nava contacted me stating that our memberships had already expired, which was incorrect, as I clearly signed up on February 28, 2025. On that same call, I explicitly declined the offer to renew. Despite this, both memberships were still charged. Only one membership was fully refunded; the other was partially refunded. Nava claims I "used services" on February 28, 2026; however, on February 20 I was told to reschedule my February 21 appointment due to provider illness. I immediately rescheduled to the next available Saturday, February 28--the only day I could attend due to work and travel. This delay was entirely caused by Nava, and I should not be penalized for accepting the only option provided after my membership had ended. After reviewing other complaints, this reflects a broader pattern of billing and service issues. I am requesting a full refund of the remaining $200 and written confirmation that my membership is canceled with no further charges.

This was a visit to urgent care. Be prepared to show ID. Check in was quick and our wait was brief…read more The rooms were clean. I was surprised that instead of taking the weight, they asked what it was. The doctor was thorough and we left with a prescription and good advice.

I felt at home with the care I received from Jimmy, CRNP, who was very knowledgeable and spoke to…read moreme like a long time friend. He diagnosed my pain quickly, explained why I was feeling the pain and prescribed a solution. He also printed information to further explain the reason for my issue, called in a prescription and gave me a copy just in case. Malcom who was the Tech who took my vitals was caring and understanding and made me feel welcome. From the receptionist to Jimmy and Malcom everyone I spoke with really listened to me, that I was important and I never felt rushed. I am grateful for the wonderful care.

Accept insurance -- not only they charge a high fee, the generate more expenses but not accepting…read moreinsurance.

I was introduced to Dr. Possner by a good friend. There are not enough words to describe how…read morethankful I am for this introduction. From the first meeting I had with Dr. Possner, I knew things would be vastly different and that I had found someone that would have a profound impact on my health. My first appointment was the longest time I had ever spent with a doctor. My appointment was 2 hours and Dr. Possner had fully reviewed my medical records and engaged me in thoughtful conversation about my medical history. I left my initial appointment with a feeling of empowerment over my health that I had never really felt before. Little did I know that the impact of having Dr. Possner as my doctor would happen so quickly. I was on vacation and had an acute UTI. It was after business hours, but I was able to call the office and get the on call doctor that happen to be Dr. Possner. I walked him through my symptoms and he immediately called in a prescription for me. Because he had such knowledge of my history it was easy for us to communicate and talk through my symptoms. He checked on me via email through the client portal several times over the next couple of days to ensure I was ok. The fact that I was in a remote part of a different state and I was able to call and speak with the doctor saved me stress and the hassle of finding an urgent care to go to. He has made several recommendations to other specialists and doctors, all of whom have turned out to be amazing. His referral goes a long way with each specialist I have scheduled an appointment with. I can't recommend Dr. Possner enough; he's a great listener, thoughtful, caring, kind and you can tell he truly loves what he is doing. His follow through is simply amazing.

Just joining the chorus to let anyone considering this place know that it is every bit as bad as…read moreeveryone says. My old provider left and the provider I was scheduled to meet was a no show for an appointment, with zero apologies. Medical assistant are mostly rude. Customer service is virtually nonexistent, except for Jennifer at the front desk who is the most compassionate and kind human ever.

I can't tell you how many times I've been on time for an appointment and waited 45 minutes until I…read moreactually was seen. I was late for one appointment by 15 minutes (which the policy is a 15 minute grace period) and they basically told me to go screw myself. So I took my business elsewhere.

Dr. Arnold definitely takes some getting used to because she is very frank and has no time for…read moresmall talk. It can be off-putting but she has helped me with my diabetes and has often done more for my health than my primary care. doctor. I plan to stick with her and like that her practice is what you would call old-school and she doesn't use technology like other doctors which I like. Her office actually calls to confirm appointments rather than sending texts and emails. She is an old-fashioned doctor and I like it and her. She just takes some getting used to. She has never been offensive or insulting and I can definitely understand her receiving poor reviews for that behavior; I wouldn't tolerate that if it happened during my appointment.

Absolutely unprofessional and unhinged. Aught to lose her license…read more She made a joke about "the little Jew hats" to me. She seems to like making this joke to a lot of her patients based on the other reviews. She decided that I was "anorexic", bc one of my concerns was diabetes related risk due to the persistent fat accumulation in my abdominal region due to my hormonal disorder, and told me that I need to find someone else to treat me, bc she won't. At no time did I say anything about starving myself or actually *being* anorexic and have never been diagnosed as such. When I asked for my records to be transferred to the other treating doctor I had to find, bc she wouldn't treat me, her office told me that I had to come in and pick them up in person. When I went to pick them up in person, Dr. Arnold came out to the waiting room and started to tell me off about asking for my records, and "things that are wrong with me that she can't help me with ", bc now she had decided that I'm "very sad" bc God knows why, and all this was in front of other patients.

Dr. Potter did very little to help my condition. Gave me px while assuring me it was "going to get…read morebetter" then referred me to another physician. My condition has worsened. I feel as though I wasted time and health seeing Dr. Potter. Certainly would not recommend him.

Dr. Potter sees both me and my mom. My mom has Scleroderma. He has never rushed either of us…read moreduring our visits, and really listens to our concerns. He is VERY thorough and offers solutions and options. He has a soft, quiet demeanor and meets patients where they are. He is very perceptive and observant with his patients. I would highly recommend him to anyone who needs a higher level of care with a skilled rheumatologist who really cares about people.

My husband and I each switched primary care providers to this office several years ago. Each of us…read moresee Dr. Martin and she is fantastic. From the folks you talked to when you called to place an appointment, to the front desk staff when you arrive, everybody is very friendly, helpful, but also professional. Dr. Martin's support staff is also great. When you're getting your vitals taken, you're never treated like they are in a rush and they also always make sure to answer any questions you may have. Dr. Martin is amazing. She is incredibly knowledgeable and thorough, but takes a whole body approach. She asks a lot of questions and gives you time to share any of your concerns with her. Neither of us have ever felt rushed when we were. The office is very spacious with a large waiting area and very well-maintained. If you need lab work done, they even have a lab downstairs in the same building; so it's very convenient. If you're looking to switch primary care providers, I cannot say enough great things about this practice.

I had an appointment with Danny Huy Nguyen at 2:30PM. Unfortunately I arrived 15 min late. They…read morehad to check with the doctor who decided to turn me away. It's funny how patients can wait 15 min or more but doctors can make you wait much longer. This doctor decided his time was just too important with an empty waiting room. Totally unacceptable. Johns Hopkins apparently doesn't have a late policy at all locations... From a quick web search: Johns Hopkins has different late policies by department, but generally, being more than 10-15 minutes late may result in rescheduling or being placed on a waitlist for later availability, so it is crucial to call the specific clinic ahead of time. Some locations also apply a grace period, while others consider lateness a no-show, potentially leading to a fee or even discharge from the practice for repeat offenses. Not good customer service. I think I'll find a new doctor and new location.