Wife and I had to cancel cleanings because of a family emergency. When I called to cancel and…read moretried to reschedule, I was told nothing was available for 7 to 8 months. When I asked about being called if there was a cancellation, I was told they didn't do that. I told them we would look elsewhere. We found another dentist and are happy. 2 months later, on a Sunday, we got a nasty note saying we were over due for health care, when I spoke with someone in the office today, she advised me there was no record of the text. When asked again, she suggested it was part of their automated system. My spouse is a retired dental hygiene instructor and I am retired corporate management. Extremely poor management and average care.

The only reason it's 2 stars is because, if you're lucky you get a hygienist that does a really…read moregood Job. When you make an appointment, you don't choose the dentist. So, for example, I've never had the same dentist twice. Either the dentist is no longer there, isn't working that day, or whatever the excuse of the day is. Every single appointment has been with a different dentist. Front office is flat out rude; but that type of rude that's done with a smile. Huge "bless your heart" vibes. They also like to play games about insurance, saying that they accept your insurance but then, miraculously, when paying they no longer accept it. Different people get charged different amounts for the same procedures. For example 3 adults in my family all had x-rays, fluoride, and cleaning. Charges ranged from 200 - 450. All of us had the same amount of time, and the itemized receipts (other than the costs) were the same. That was the final straw for us. Even if you were happy with your work, when you leave you're left with the impression of the office being greedy, game players (with your money), and of course... bless your heart.

This practice works! I've personally enjoyed every visit due to the friendly staff and their work…read moreethic. The staff has gone above and beyond to assist me before leaving on a trip, to ensure I had what I needed while away. They are top notch, and I am grateful for them. Doc Ward was professional, along with all the other employees, but also very caring. She was willing and receptive to answering any questions I had. The other Doc, whom I can't remember his name, was efficient and quick, payed attention to detail during an exam, and also very responsive to any questions I had. I've been three times for cleanings and twice for simple dental work. I highly recommend this place, and have sent my family and co-workers here!

Northwest Family Dental had my medical information a full 48hrs before my appointment. They.spoke…read morewith me several times on the phone before my appointment, KNOWING I needed an extraction. KNOWING my tooth was chipped, with a nerve exposed. They STILL sat me down in the office, overviewed my records, brought up my epilepsy...which they were fully aware of when I walked in, proceeded to take several X-rays, (which involved shoving hard metal into my mouth) ...and then refused to perform the procedure, because "what if you have a seizure on the table" and referring me to an orthodontist instead. Saying, and I quote, they "didn't have a crash cart" and "weren't equipped for these kinds of things". Even though both Florida and federal law states that they have to be. I will be filing a complaint with the DOH, and I've already filed with the Epilepsy Foundation. A Doctor that is so concerned with saving her own behind should know about ADA laws. This place is an insurance scam. Don't bother.

I came to this practice because I continued to have tooth pain from a root canal that another…read moredentist performed. I wanted to be relieved from pain and get more detailed information. The staff was terrific. The dentist spoke to me as if I didn't know what I was talking about. He even argued with me after informing him I had two full hip replacements and was told I would always need to take antibiotics he suggested mouthwash use as a remedy to a throbbing tooth. THEN REFERRED ME OUT to an endodontist even though my original dentist was one. Thank you for zero help and a bill.

Caring & Competent! I love how thorough Dr Cruz Davis and staff are to their beloved patients…read more Patients are family here and Dr Cruz Davis is truly skilled at his art! Best. Dentist. Ever!!

Was referred to this practice by another dentist. The quality of work was not worth the $$$$$…read morecharged. Now have to pay another dentist to fix this provider's work.

Staff and dentist were very helpful and nice. Was able to see me in short notice and worked fast to…read moreget everything set up and contacted my insurance same day. Very good experience

Quick shout-out to Advanced Dentisty on NW 8th Ave., in the building with giant 4411 address…read morenumbers. They got my mom, 92, in quickly for a crown that popped off. The repair was done in about 20 minutes. They handled her walker and numerous questions with patience and care. Very clean facilities, nice people, great job overall. It was my first visit there. Thanks!

Dr. Lozano, and previously Dr. Garrish (before his retirement) have been my dentists all along!read more

Dr. Van Dyke met with us regarding the complete extraction of all of my teeth with a thorough…read morediscussion of options following. He took plenty of time to address all of our many questions and concerns . We are very pleased with our plan.

Doctor (emoji clap hands) Van (emoji clap hands) Dyke (emoji clap hands)…read more I called in late-ish one evening to see if they could fit me in the next morning, even though I wasn't a patient. I had some horribly painful new fillings from another dentist in town (*cough* hack job), and they were causing jaw discomfort. They were not smooth at all, and the fillings were too high, causing issues with my bite. I'd been back three times to have assorted messed-up fillings fixed, to no avail. Dr. Van Dyke's team was super sympathetic and found a small window of time for me the next morning. I came in with my nerves totally shot and feeling a little gaslit, like maybe I didn't actually have problems with my teeth, but I was imagining them at this point. Dr. Van Dyke sat me down, took a look and completely agreed with me. He took what little time he had and fixed my bite, and smoothed out another filling that was bothering me because it was left rough. He noted that the high filling he fixed had left one of my molars loose (!!!!!!!!!) and asked me to come back for a follow up a month later to see if it would "tighten up". All told, he made me feel better that I wasn't crazy AND he fixed the problem for me. I left feeling vindicated, much happier and more at peace with my mouth in general. His staff was so sweet, patient and kind and the office itself is nicely appointed. It's clean and quiet, which is very soothing. Many people fear the dentist, but Dr. Van Dyke is gentle and kind and I would recommend him to anyone. PS I went back a month later and the molar is fine now :)

I came here since I had a terrible toothache. They were able to get me in the next day and got me…read morescheduled for a much needed root canal. They were thorough although missed the antibiotic prescription that I was supposed to start taking before the procedure. Overall it was clean and they did a great job alleviating the tooth pain!

This is the nicest dentist office I've ever been to an the team is fantastic. Everyone is friendly,…read morehelpful and very knowledgeable. I'll never go anywhere else!

I hadn't been to a dentist since I aged out of the pediatrician, and decided it was time to find a…read morenew office. I chose Gainesville Dentistry Co. based on the reviews I saw on Apple Maps, and I was not disappointed! Everyone I interacted with was kind and welcoming, and the office itself didn't look like a medical office, it was cozy and homey. The person who did my cleaning, Heather, did an excellent job. I appreciated that she explained everything before she did it, something that I didn't remember from my previous dentist experiences. I also thought that their new patient special was a good deal. Overall, a very positive experience! If you're looking for a new dentist, I highly recommend Dr. Feldman and his team!

I paid $2,800 for a complete upper denture and received two completely non-functional appliances…read more The first denture delivered was unpolished, rough, and resembled a try-in prototype rather than a finished product. After complaining, they made a second denture and delivered it on May 26, 2026 - it was equally unfinished and unwearable. Both appliances had visible processing ridges on the interior acrylic, improperly shaped posterior teeth, and failed to seat properly against my gumline. When I requested a full refund for services not delivered as contracted, the office refused to issue any refund whatsoever. The manager's response when I stated I would be filing complaints was "do whatever you want." I have since filed a formal complaint with the Florida Board of Dentistry and submitted a demand letter requesting my $2,800 back. I also have photographic evidence of both unfinished dentures. Dr. Feldman has impressive credentials and awards. That makes it even harder to understand how two consecutive unfinished dentures were delivered to a patient and then refused a refund. Their own core values posted on their website state "Take ownership, Always be patient-centric, and Engage and build trust." None of those values were demonstrated in my experience. I would not recommend this practice for denture work.

Every visit has been great. They do excellent dental work. They are very friendly. The facility is…read moreclean and well organized

I saw Dr Altschuler for a minor procedure, and he did a fine job. However, MONTHS of repeated…read moreincompetence by his billing department cost me hundreds of dollars. The procedure was not covered by my dental insurance, but it was covered (and preapproved in writing) by my medical insurance. We covered all this before the procedure began. So, they submitted it to dental, where it was of course denied, then sent me a bill for the full amount. I called the clinic for an explanation, called my medical insurance to discuss (they had a record of the preapproval and no record of any contact by Altschuler), but my dental insurance DID have a record of denying the claim. So, I called the billing department again and explained they submitted it to the wrong company, and they agreed to submit it again. After repeated misrouting and follow up by me with all parties, we are now past the 180 day window during which my medical insurance would accept a claim. So, the full amount falls to me to pay. Live and learn.

I finally got dental insurance, so I was actually excited to go to the dentist for once lol. I…read morecalled Gainesville Family Dentistry because I thought part of an old filling had fallen out from a few years ago. They were very honest and let me know it was actually something else and not my tooth, which I really appreciated. I ended up having a few visits for other things, including a cleaning, and every single time the staff was very nice and welcoming. I had Dr. Habib, who was absolutely phenomenal. He's very kind, efficient, and clearly knows his stuff, which made me feel really comfortable. The office itself is clean, modern, and has state-of-the-art equipment. There's also plenty of parking, which is always a plus. The only reason I'm giving 4 stars instead of 5 is due to the billing. A few times my insurance got mixed up, and while I was there, I noticed other patients coming in with billing concerns as well. To be fair, that could be more on the insurance side than the office, but it did cause some inconvenience. Overall, I would definitely recommend them and will continue going back!

Quality work, if you believe it was necessary, and don't mind paying full price. A little more…read moreexpensive than expected and don't discount anything, even if it was for their benefit.