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    Delores Van Lanen

    4.3 (6 reviews)
    Closed 9:00 am - 7:00 pm

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    Stephanie Mazzanti, LCPC

    Stephanie Mazzanti, LCPC

    5.0(1 review)
    1.2 mi

    I would not be the person I have become if it wasn't for Stephanie. I started seeing her a few…read moreyears ago while going through a divorce. I was lost and confused with my life. I was hanging onto one bad relationship after another. My friends weren't the best influences for me or my son. Stephanie guided me helping me gain my self-confidence back and taught me how to believe in myself. She gave me the tools to grow relationships and also with myself. After one session with her I no longer looked at her as just a therapist, she is someone I can fully trust and believe in anytime I have any type of problem I know I can go to her.

    From the owner: Office 1 3633 W Lake Ave Suite 404…read moreGlenview, IL 60026 Office 2 3131 Taylor Ave Racine, WI 53405 I help individuals and couples navigate life challenges in ways that promote deep life satisfaction. Relationships are a huge part of life. I want to help people feel fulfilled and present in their life and their relationships. I specialize in helping individuals and couples recognize, understand, and change patterns of coping and communicating that are no longer working for them to promote a secure emotional bond. Specific issues I help individuals and couples address: -sexual issues, lack of intimacy and trust -deciding to stay or leave a relationship -communication issues -depression, anxiety, bipolar -conflict resolution -divorce, separation, or breakups -premarital counseling -life transitions: going away to college, entering the workforce, retiring, welcoming a child into the family, grief/loss of a loved one -feeling stagnant or unsatisfied with a job or relationship Our professionals will treat you with courtesy and respect. We provide services honestly and with integrity. For more information, call or click today.

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    Stephanie Mazzanti, LCPC
    Stephanie Mazzanti, LCPC
    Stephanie Mazzanti, LCPC

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    Sound Mind Counseling

    Sound Mind Counseling

    3.0(2 reviews)
    3.0 mi

    Here's the cleaned-up version:…read more After starting therapy here a few months ago, the first therapist I was assigned ended up being let go after our initial session -- and then texted us privately, attempting to get us to continue working with her outside of the practice. This was unsettling on its own, but she also used coercive language, framing it as though the owner had personally selected her for me, implying I should follow her. Strange and unprofessional. The second therapist seemed disorganized and, frankly, not particularly skilled. During one session, there was a two-minute pause while she shuffled between two separate documents, repeatedly saying out loud, "I'm just trying to figure out which one I need" -- which, on its own, is fine, but over time it introduced real doubt about whether the person meant to be helping me actually knew what she was doing. That same therapist later forgot an entire conversation we'd had the week prior, and when I brought it up, she made me feel foolish -- saying something to the effect of, "How could you have discussed that with me? It hadn't even happened yet." I let it go in the moment to avoid the back-and-forth, but the second I walked out I checked my phone and found a text I had sent to my wife that same week, directly referencing that conversation. It wasn't just that she'd forgotten -- it was that she looked at me like I was imagining things, and later cited the moment as evidence of me being "activated." There are a lot of therapists out there. I will be looking at other practice groups for my next therapist because I just have not had good luck here.

    I would recommend Erica's "Sound Mind Counseling Services" to anyone in need of a therapist or…read moreadditional support system. I recently went through a lot of changes with my son and, they went above and beyond by tailoring their sessions in the most compassionate way to meet my son's need. The camaraderie between Erica and other practices shows her integrity and commitment to provide the best care even if she believes you are best suited to be seeing by someone else. I'm grateful and impressed by her work and dedication. You will not regret giving it a try.

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    Sound Mind Counseling

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    Susan L. Bank, MD

    Susan L. Bank, MD

    4.3(22 reviews)
    2.7 mi

    I have been a patient of Dr Bank for over 20 years. I did not trust Psychiatrists initially, but…read moreher approach to listening to your problems, and how to best treat them medically and medicinally have been fantastic. I look at how I was when I started seeing her and how they are now is like night and day. Would highly recommend her to anyone needing help with mental health issues that may also require medicinal intervention (though not exclusively so).

    Susan and I have been in the trenches together with my mental health over the past ten years…read more Through her medical wizardry, she has brought me back from the brink of suicide and insanity on multiple occasions. I'm a graduate of Northwestern University and was distraught over my outcomes with other psychiatrists. I felt like I didn't suffer through that school to be on disability. Susan is a breath of fresh air. While she isn't in-network with any insurance company, her prices are reasonable (she's worth every penny), and she will work with your insurance on things like getting your prescriptions covered, provide you with documentation if you have out-of-network coverage, and fill out any sort of job-related paperwork that may be needed. I think it's saying something that she keeps her patient population functioning so well that they can continue to see her, even in the rough times. Unlike so many other psychiatrists, to the best of my knowledge Susan doesn't have patients in long-term care facilities, nursing homes, or regularly in an inpatient setting. We're all contributing members of society and she keeps us that way. As psych patients, I believe that's the most we can ask for: to be indistinguishable from people without mental illness. Susan ensures just that. If there's one thing you should spend a little extra on, it's your health. Take my word for it. Make your mental health a priority with Susan Bank. You'll be happy you did!

    Josselyn - All Gender Restroom! This one is on upper floor.

    Josselyn

    2.2(18 reviews)
    4.4 mi

    Terrible! The problem is my kids like their therapists but we've been dropped from past therapists…read morethere for being unable to make some appointments and the management team is awful. My daughter started getting psychiatric care to manage her meds - after MONTHS of being on a wait list we finally got someone and have seen her 3 times only and she cut her hours and no longer has availability for us. After WEEKS of emailing back and forth and talking with a case worker and asking to speak to a manager I finally got the manager to call me only to tell me there is no one else we can transfer to to get medication management care. Months and weeks of this. And no email response either from the manager, Mary is her name. They can't keep track of anything either. I'm only staying because my kids do like their therapists and need to see therapy and we have state insurance and can't find much care elsewhere, but having being dropped and having to start over and over is infuriating. Don't waste your time at this place. They are not worth it. Also, they have a policy that says they can drop you if you don't give them 24 hour notice oof you need to cancel. It seems like only one of my kids therapists stated this and not the other, so it's inconsistent. If my kid is sick coming home from school and I need to cancel, they said they could drop us. What a joke! Don't waste your time here.

    an hour agoNEW I…read morecan't say enough about how horrible this place is. 2 1/2 years in and I can honestly say they have not helped me. In fact I'm in worse shape then when I started with them. 4 therapists and 2 psychiatrists in that time. It's hard to make progress when I'm continuity starting over. I have had to start from the beginning every time. It's like a launching pad for therapists fresh out of school. They get a couple of years there and then move on to better jobs. To make matters worse, most of the administrative staff are so rude and not knowledgeable. From the receptionist through the Sr VP. All defending the problems, never taking responsibility. They have made several billing problems; from running my credit card,without my consent, when I had no appointment, to overcharging. It takes multiple phone calls and a lot of time to get these issues resolved. Not to mention how rude and combative these people are. Having to interact with them is a nightmare. With the exception of Frannie in billing and Carolina. Whom both go out of their way to be helpful and kind. Given the fact people go there at low points in their lives, you'd think they'd be a little compassionate and helpful. I was without a psychiatrist and capable therapists for over 6 months. I can honestly say I'm worse off from when I started with them. Sadly, my insurance isn't accepted there and behavioral health people are in high demand right now. They have a sliding scale. So m stuck for now. Please run, don't walk, to another practice

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    Josselyn - Josselyn

    Josselyn

    Josselyn
    Josselyn - Newly renovated waiting area upstairs.

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    Newly renovated waiting area upstairs.

    Delores Van Lanen - c_and_mh - Updated September 2026

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