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    Stephanie Mazzanti, LCPC

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    9 years ago

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    Courage to Connect Therapeutic Center - Copy of receipt

    Courage to Connect Therapeutic Center

    3.0(4 reviews)
    2.1 mi

    Can't give zero stars, but would if I could. C2C had one great person, but she left. The next…read more"professional" the assigned showed up without having read any of the prior therapists notes, had no idea about my son's medication, had no understanding of the initial and long-term objectives with waning off one medication and putting on another, zero insight. Showed up completely unprepared, THEN made suggestions that countered the entire timeline of medication prior to school starting schedule. C2C then assigned a different therapist 2 weeks later, only that therapist never showed up! Walked around the offices knocking on doors, but no one--not even the receptionist--was in the office. C2C called and apologized, but the incompetence is everywhere. Avoid this company at all costs... Reading the other 1-star review from January, it's clear that C2C is trying to fill their roster with anyone who will take a job without ensuring professionalism, competence, or reliability. Thankfully, we jumped ship with this joke of a company. If your mental health for you or yours is important, this is not where you should be gambling that mental health. Get with a company that cares--not one that's engaging as a hobby. Truly stunned at the incompetence at this company.

    Care Quality. 0 stars. Trying to figure out how to file a lawsuit to help regain the lost time…read moreand money from getting a neuropsych evaluation for my child done with them. It was woefully incomplete, but I was new to the process, so didn't understand until it was too late. Do not call them or do any business with them. They are liars and cheats. It is sad, as they work with kids and families. Just ignore that they exist and look elsewhere.

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    Center For Discovery

    Center For Discovery

    3.7(3 reviews)
    1.0 mi

    Do not send you child here. I developed PTSD due to poor treatment from staff while at CFD…read moreGlenview. Therapy techniques were outdated, and shame was weaponized by the staff. The factory style treatment was insensitive at best and abusive at worst. Clients were either coddled as favorites or bullied if staff disliked them personally. Rules were not applied equally by all staff members, which was very confusing. Staff turnover rate was high, and most counselors and therapists were in their early twenties. The psychiatrist comes once a week and clients rarely have more than ten minutes with him. The "night nurse" is only for weekdays and only from 5pm to 9pm. There are no nurses, dieticians, or therapists present on weekends (only counselors, who are very inexperienced). While receiving treatment, I fell into a deep depression and developed severe anxiety (for which I received no medical care) and was severely reprimanded for having panic attacks. I also experienced suicidal thoughts for the first time in my life. Communication with my parents, outside therapist, and psychiatrist were either severely limited or outright prohibited. In the case of the psychiatrist, this was a violation of my rights. Therapists and the program manager would outright lie about insurance coverage so clients would not attempt to exit treatment or switch facilities. I was not allowed to discuss most of my issues with my therapist, only the worksheets they assigned. Group therapy consisted of repetitive worksheets and being shamed by counselors for opening up; process group was very inappropriate and unprofessional. Clients were not allowed to process any issues that could be triggering (i.e. food, eating, exercise, or anything else involving their actual eating disorder). Also, in process group, clients were encouraged to air grievances about each other through "confrontations" that were deeply traumatic for me and should have been handled by staff, not other children. Finally, my meds were frequently missed, and my parents were not informed, nor was I allowed to inform them. The other review was written a few years before I received treatment here, and the facility seems to have gone downhill since.

    best place. if you need support cfd is the way to go. amazing staff that actually listens and wants…read moreto help. the treatment team there is 10/10. couldn't have asked for a better place.

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    Stephanie Mazzanti, LCPC - c_and_mh - Updated June 2026

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