1. Delta Direct Care

    1. Delta Direct Care

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    Battle Ground, WA

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    Delta Direct Care

    1.0 (1 review)
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    8 years ago

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    Child & Adolescent Clinic Of Vancouver

    Child & Adolescent Clinic Of Vancouver

    3.1(22 reviews)
    6.8 mi

    I've been taking my son here since he was born, Dr Chu-Smith makes the worries you get as a first…read moretime mom fade away with her calm and collected style of care and communication. I always feel my son is in good hands. Very kind staff! Always super helpful. Only had one issue, which was with his first set of shots and we haven't experienced this again after communicating my issue.

    We have been on the waitlist here for MONTHS now. I was told I couldn't go to Longview because I…read morewas out of area for there. They were really nice when I first added him, they assured me they just got a new doctor and would making appts in the next month. I called just past a month later didn't give them a name or anything but again they were nice and assured me that I should wait as I'd love it there. I was fine waiting, as I am trying to line up a pcp for my sons fall vaccines when they are due and it was summer when I was added to the waitlist. I called on August 11th without telling them who I was. Medicaid assigned my son a provider from this same clinic so I just called to see if I could schedule him since it was assigned as his pcp. The woman on the phone (it sounded like the same one previous times) was SO rude to me telling me Medicaid does this all the time and how she's told them before they aren't talking new patients and that it takes time to find a new doctor. They had already told me earlier they had found one and would be making appointments soon. I am guessing me having Medicaid for my son is one reason why I've been on the waitlist here for so long. So the receptionist was nice when she didn't know i had Medicaid but was super rude when she was told that I did. It's not my fault if there is an issue with medicaid assigning your doctors as a child's PCP and it shouldn't be be taken out on me. Maybe that should be looked into. I'm just trying to get medical care access for my child thanks. I really didn't know what to say because I was so taken aback by her attitude. Her behavior made me feel discriminated against for having Medicaid. The main reason why I have Medicaid for my son is because he is disabled. I'm no longer interested in taking my son here. Thanks but no thanks.

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    Child & Adolescent Clinic Of Vancouver
    Child & Adolescent Clinic Of Vancouver
    Child & Adolescent Clinic Of Vancouver

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    Rivera Juan A MD

    Rivera Juan A MD

    1.0(2 reviews)
    7.1 mi

    Do not use this pediatrician. My husband and I brought up concerns regarding my son having problems…read morewalking etc over 10 times. He said it was his hips, then at his 3 year check said it was flat feet. At that point we asked for a second opinion. The doctor we saw at Rebound knew in 2 minutes my son has cerebral palsy. Because of this late diagnosis both the bones in his lower leg had to be surgically broken and straightened out. I understand doctors are human and make mistakes but Dr. Rivera tried to bully me into starting that my son's symptoms had gotten worse and that was why we requested the second opinion. He wanted to cover himself in the chart. He also doctored the medical records to make it look like it was his observations that led to our seeking a second opinion. I should have listened to my mommy instinct and sought a second opinion much sooner.

    This guy is a major jerk. Dr. Rivera always gives me the brush off. I didn't even want to see him…read moreyesterday I was trying to take my daughter to urgent care but he had an opening. He came into the office with an idea already of what I needed to do for my daughter. He never touched her. Barely examined her. Then he told my 5 year old to her face that she better listen to mommy or she'd have to go to the hospital and they will not be nice to her there. After reviewing the XRay that he didn't want to take, and I had to talk him into, he realized I was right and he told us we needed to go to the hospital. You can imagine the fear and anxiety my daughter experienced at that moment, the whole way to the hospital and during the two hour wait to be seen. On top of being in tremendous pain. She never should have had to feel that way. What a thoughtless thing to say to a sick little girl. The next day I received three calls from Dr. Rivera trying to cover his @ss on this. We will never go to him again. And I regret ever having taken my daughter to him.

    Vancouver Clinic | Salmon Creek 1

    Vancouver Clinic | Salmon Creek 1

    2.1(122 reviews)
    6.7 mi

    I've been coming to this Vancouver Clinic location since 2019, when my PCP moved out of state and I…read moreneeded to find another doctor. There weren't any female doctors at the 87th location, so I decided to start coming to the Salmon Creek location. This location is very similar to the 87th location I'd been going to for years. Same spa-like feel when you walk in with water fountains and a real calming vibe. There's plenty of plush chairs and benches in the long lobby area with plenty of gender neutral restrooms and hand sanitizing stations. They also have a pharmacy and lab for bloodwork. I appreciate not having to go to different locations to get things done. They use the MyChart app, making it easy to schedule appointments, pay bills, and ask your doctor's team medical questions. It's very easy to use and I usually get responses within 24-48 hours. Overall I am happy with this Vancouver Clinic location. I will continue to come here for as long as my PCP is available.

    I called before my appointment specifically to verify that my insurance was accepted and was…read morereassured that I was in network. The very next day, I was told I owed hundreds of dollars because the provider was actually out of network. When I explained that I had called in advance and was explicitly told otherwise, the response I received was shockingly dismissive and condescending: "It doesn't matter," followed by, "You owe this amount, and we don't negotiate." No one should be treated this way, especially when they're already dealing with health concerns. The lack of accountability, compassion, and professionalism was incredibly disappointing. Be sure to verify everything yourself before receiving care--I felt this was a classic bait-and-switch experience.

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    Vancouver Clinic | Salmon Creek 1
    Vancouver Clinic | Salmon Creek 1 - Vancouver Clinic Logo

    Vancouver Clinic Logo

    Vancouver Clinic | Salmon Creek 1

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    NW Pediatrics Integrative Medicine

    NW Pediatrics Integrative Medicine

    4.2(5 reviews)
    22.2 miSouthwest Portland

    am extremely disappointed with how this clinic has treated me, especially during such a vulnerable…read moretime postpartum. Since May 2025, there has been an open OHP case under investigation. I simply asked the clinic to hold my account until the matter was resolved, but instead of showing patience or compassion, I was discharged as a patient and accused of being verbally insulting. The reality is that I have only been treated rudely and unfairly by the clinic staff. Their lack of understanding and unwillingness to work with me has added significant and unnecessary stress while I am already navigating postpartum recovery and caring for my baby. Patients deserve compassion and respect, not to be dismissed during an ongoing insurance investigation. This experience has left me feeling unsupported and mistreated, and I hope no other patient has to go through what I have. Response : I am disappointed by the clinic's response. My reviews reflect my actual experiences as a patient and are not "harassment." The billing issue relates to an ongoing error with OHP, and I have been instructed not to pay until it is resolved. I have never engaged in abusive or inappropriate behavior toward staff, and I find it concerning that such examples were suggested in connection with me. I hope this matter can be addressed with professionalism and respect.

    I appreciate how much time I am given, my thoughts and concerns are always taken into account…read moreduring my visit and when I call in for advice. I feel like I am treated like family there. All the providers are great! We see mostly Gabe F. due to our schedule, but we love everyone at the clinic. Recommend!

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    NW Pediatrics Integrative Medicine - Medical Records Department

    Medical Records Department

    NW Pediatrics Integrative Medicine - Nurses' Station

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    Nurses' Station

    Delta Direct Care - familydr - Updated September 2026

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