I had the same experience as the other reviewer from a month ago. I actually called 5 times in a 2…read moreweek period and couldn't get a booking arranged through Brittany. Dint waste your time; she will not call or text you back.

Called twice and sent a text message with no response. I can understand not having a tour opening…read morewith short notice but not responding at all is unprofessional.

Our whole family had a wonderful morning on the dolphin cruise. Great staff members, fun and…read morefamily friendly environment. We would return and will be telling any friends coming to visit Orange Beach or Gulf Shores to put this at the top of their list.

The most amazingly fun and family friendly experience. You will NOT regret it. We saw several…read moredolphins and some even surfed our boat waves. My kids had a blast with water wars and the sea creatures they got to see and hold. The men working the boat were the best; kind, knowledgeable, fun and engaging. Book your cruise!

We were close enough to make it here to have a cruise. I was excited that the cruise provided us…read morethe closest view of the SS United States. Being able to get this close before it became the world's largest artificial reef was the highlight of the cruise. Friendly staff and a full bar with snacks only enhanced our trip. Kinda difficult to navigate getting back to the highway, but don't let that deter you from enjoying an hour on the river

I went on the murder mystery dinner cruise with my mom and aunt and we had a blast! It truly…read morestarted before you even step foot on board. The experience was sooo immersive. Someone even ended up choosing my mom as a prime suspect! I like that it's not scripted so you can go again and it be a different experience every time. The ambiance downstairs in the boat was nice. The food was also great. There were simple salads on the table when we sat down. Later in the evening they brought out the main course- shrimp skewers, rice, green beans, a roll, and chicken with a delicious sauce. For dessert we had a berry pie with whipped cream. All of the food was good. The service was impeccable. Our servers made sure to refill our glasses of wine with a sizable pour. We loved this experience and would love to come back again!

My family had a great time fishing with Captain Patric. He is knowledgeable, friendly, and did a…read moregreat job guiding us. We caught 35+ fish which is more than we have on any other charter. We caught lot of redfish along with some drum, croakers, and a speckled trout.

Patric is an fantastic guide. He knows so much natural history and makes fishing really fun. He…read moreworks with the local scientists and helps with their research projects to give back. Highly recommend for a trip.

We went on the Delta Tour with Jimbo Meador. Our group was one senior, two adults, a teenager, and…read moretwo little ones. Everyone was kept entertained for the entirety of the experience. He was very kind, knowledgable, and fun. We would definitely do this again - and recommend to anyone with a group of all ages.

From the owner: Looking for a fun outdoor adventure? Our paddle rentals are a great way to explore the local…read morewaterways. Call us to book an adventure of your choice, or just stop by and grab a paddle! We also offer personalized eco tours on the Mobile-Tensaw Delta.

We had a wonderful morning on the water. The captains were great at finding the dolphins and…read moreencouraging them to "play" in the waves between boats. Ice water and capri suns were ice cold for $1. The boat also had a marine toilet, which came in handy at with kiddos who "didn't need to go" while at the marina. This was our 3rd tour over the years. Priced well. Highly recommend.

If you want to have a blast and see dolphins- do t look any farther than these guys. We had a blast…read moreand we not only saw the one, but several that included a baby dolphin and a pack of four. Brother and sister in law have had two other companies and never seen but one. The deck hand was a blast and these guys know the way to get the dolphins to jump the wake because they use two boats. The dolphins come up between, great for pictures and videos.

So fun! Good environment, the line is kinda long to get in on weekends but it's worth it!!read more

If I could give ZERO stars, I absolutely would. This was, without question, the worst customer…read moreservice experience I've ever had on a vacation. What should have been one of the best days of our family's vacation became one of the worst because of how this company chose to handle a situation that deserved professionalism, transparency, and basic human decency. Our pontoon became stuck near Robinson Island, and an older couple from Troy, Alabama, kindly offered to help push us off. We never asked them to help--they volunteered because they were simply trying to do the right thing. During that process, the boarding ladder was damaged. Accidents happen. That's not what this review is about. This review is about what happened afterward. Instead of treating us like valued customers, we were immediately told we owed $455 for the ladder. There was no itemized invoice, no repair estimate, no explanation of how that amount was calculated, and no meaningful conversation. We were essentially told, "That's what you owe." To make matters even more frustrating, after explaining what happened, the boating instructor and assistant crew told us that a boarding ladder like this is typically a $30-40 repair. Hearing that made a $455 charge extremely difficult to understand. If there's a legitimate reason for that price, customers deserve transparency--not a bill with no explanation. We're from Indiana. We don't live on the Gulf Coast. We don't spend our weekends boating, and it never occurred to us that we should ask complete strangers for their insurance information after they stopped to help us. If that's something renters are expected to know, why isn't it covered during the rental or safety briefing? A simple conversation beforehand could have prevented this entire situation. What disappointed us the most wasn't the accident--it was the complete lack of empathy afterward. We spent nearly two hours trying to get answers, experienced poor communication throughout the process, and never once felt like anyone was interested in helping us understand what was happening. We left feeling dismissed, frustrated, and pressured into paying a charge that was never adequately explained. Businesses reveal their true character when something goes wrong. Anyone can smile while taking your money. The real test is how they treat customers after an unexpected problem. Unfortunately, this experience left us feeling like customer service ended the moment we left the dock. This situation completely overshadowed our vacation. Instead of remembering an amazing day on the water, we'll remember the stress, the frustration, and how we were treated. We came to Gulf Shores and Orange Beach excited to make family memories. Instead, this experience has honestly made us question whether we'll return. We've vacationed in Destin, Florida, before, and after this experience, we're seriously considering taking our future beach vacations there instead. If you're considering renting from this company, I strongly encourage you to ask detailed questions before you sign anything. Ask exactly how damage charges are calculated. Ask whether you'll receive an itemized repair estimate. Ask what happens if another boater is involved in an incident. Learn from our experience, because we certainly wish we had. We'll never rent from this company again.