Excellent craftsmanship and attention to detail. You would never know that the frame had been…read morerepaired.

I recently got a large abstract painting as a gift from my niece. I went to my local framing shop…read moreand the customer service was lacking. The guy behind the counter was rude and unhelpful. So, I went to nearby Picture Perfect Frames and they were amazing! The price was comparable but the customer service was so much better! My painting was stretched, framed, and ready to hang 2 days faster than the estimated date and it looks fantastic. The owner was also very knowledgable and answered all my questions. This will be my go-to frame shop from now on.

A five-star review when they didn't have what I went there for?…read more This is about the service, not necessarily the store itself. I really had to have a specific product: what? OK, it was the Caran D'ache Grafcube, red tint. There's no place that has this and I *had* to have it *now*, so I checked Blick's website and the store availability checker... In stock in Harlem (only). I'm in Brooklyn but it's a nice bike ride, so on my way... I get there, it's right near the Studio Museum (YES! MY FAVORITE NYC MUSEUM) I find the right aisle, I find the Caran D'ache case which says "Grafcube RGB" - the EMPTY case! The lady who had already offered to help me was still nearby, so I asked her. She checked and the inventory system said there were several in stock. There are overstock cartons above the shelves, labelled with brand or media type. This incredible person (drum roll here...) N'Deye (pronounced En-Day, BTW) reassures me that we'll find them, gets a ladder and starts taking down and going through each obvious carton. When we've exhausted those, she then goes through the non-obvious cartons. We examined about 30 cartons(!) When we cannot find them, she gets a colleague (manager maybe) and he tells her some things to check in the inventory system and they determine that they're not actually in the store (last received over a year ago), maybe stolen. N'Deye then apologized so profusely and sincerely. Hey. at this point I was so touched by all of the attention that had been given, I was fine :) So... disappointing trip...? Let's see Blick stock control: 0 stars Blick location: 4 stars Blick associate N'Deye: 11 stars Other Blick associate (sorry, I didn't get your name): 5 stars Average: (0+4+11+5)/4 = 5 Stars! But really, it's all about N'Deye - Blick management please take notice and recognize this! P.S. I did find the Red Grafcube (YAY*2) as part of a set they had at Janoff's, which I decided to try since I was already 12 miles from home

Like having Blick nearby in Harlem - a great local resource for art supplies!…read more While I'm not a regular shopper there due to my limited needs and their prices, but found they have a good selection and in-store helpful, expertise. Like also their graffiti wall at street level. Recommend you check this Blick out!

I had a great experience getting an art print framed. Although my print is cheap, they treated it…read morecarefully and helped me pick a mat that really complements the piece. Furthermore, I needed the backing to be applied in an unusual way (because of a weird fixture on my wall), and they were able to find a creative solution. I found the proprietor really pleasant to talk to and I look forward to working with her again. In general, framing is currently quite expensive because of supply chain issues, but I was glad to be able to support a local shop rather than settling for a pre-made plastic frame from a store. At this time, the shop is not accepting credit cards, but they did take a check.

Great job! They arrived on time to take all the measurements for my window screens, quoted me 7-10…read moredays but called me back 4 days later. Reasonably priced and quick turn around time. Would definitely use them again and would recommend.

I drop off my work. For pictures that just need mats cuts. I pop in to see if the mats were cut…read moreand if I could pick up the work. They hadn't even been touched they were still in the plastic. I said If nothings been done to them since last week I'll just pick them up you can credit me the $201. He tells me oh do you have a half an hour I can get it done come back in a half an hour. Go back in a half an hour they hadn't been touched I'm beside myself. I could've taken him somewhere else. Do you see you try and support local businesses and they shit all over you. Instead of the owner standing outside taking in sun we could've been finishing my work.

The other day I wandered into Metro Art and Frame on a whim. I had a beloved drawing that needed…read morecustom framing but I wasn't sure how to go about that process. After walking into the store, I was greeted by a friendly worker who walked me through the framing process. He let me mix and match with different frames and background colors to compare. The conversation was uplifting and the service was professional and beyond my expectations. I learned a lot about framing and I'm going to go back to get my diploma and Ketubah framed here! If you appreciate local friendly neighborhood businesses and professional framing, I highly recommend Metro Art and Frame!

I was looking to get something framed, and heard about Backstreet Gallery from a family member as a…read moreplace I could potentially get it done. My go-to for framing is Michaels, but they can be costly so I thought I would check this place out to compare. From what I could gather, Backstreet provides several services relating to art prints; additionally, they also work with an external company to provide VHS to DVD conversion services. My initial visit was pretty standard - I chose my frame and the process was summarized to me. I was initially told there would be a 2-week turnaround time and that I would receive a call once the job was finished. To be transparent, it was a rocky road between dropping off my print and picking it up; I did not receive it until about 1.5 months later. However, Eileen was very transparent with the progress and performed a great service recovery. Overall, I wouldn't say this was the smoothest transaction, but Backstreet ultimately delivered and provided good customer service.

Quality, creative work at a fair price. My go to for canvas stretching and framing of my art.read more

My wife and I have been going here for over 20 years. It's not just the quality of the work and…read morethe fair pricing; what we value the most is Michael's help making framing decisions. He doesn't push any particular choice, but keeps laying out options until we come up with something that works for us. The selection of mouldings and mats is huge and he knows the whole inventory. Getting a piece of art framed and giving it our own touch is an adventure for us, and we've always been very pleased with all the work we've had done by Michael and Frank. Our highest possible recommendation.

I happened to visit this shop on behalf of a sick friend who wanted a new Klimt framed. The art was…read morecoming from Europe any day. We wanted her to be happy and plan the frame and this was closest to her. We waited 10" for customers to complete their order and we walked about to consider frames. After looking at frames, we had ideas. The customers left. I had the poster ready to view on my phone. I asked for help choosing an A2 size frame, moderately priced. Suddenly, the older sales gent went all red in the face and, with significant anger in a very loud voice, said he didn't understand what I wanted. "What A2"? Whaddya mean?" I showed him the piece and said the A2 measurements are right here...and he EXPLODED at me! "I don't need no computers, I don't do that." It was the size of the art I was attempting to show him. Moving away from him, shocked at the torrent of red-faced agita about "A2," we backed away toward the door. Perplexed, astonished. Incredulous, we found our way out of this second floor shop (no AC) and looked at each other. Is this Bellevue north? WTH was THAT we wondered. I concluded? He's nuts, seriously bonkers. This is *way* beyond rude. So. Buster. Work out your problems on a couch because it is NOT OKAY TO YELL. Especially at women. Women, think about this review before visiting.

A nice arts and crafts store located in the Williamsburg area. Well stocked supplies. Nice and…read morehelpful staff. Street parking available.

I love this art supply store. Honestly, my favorite for many reasons: staff are helpful,…read moremerchandise is great and prices are very reasonable. I'm only upset that they are moving over to Industry City in the summer. I won't be able to walk over with my daughter as easy but I absolutely love this store. If you need something specific, call ahead to make sure they have it.

I cannot recommend Mike and his team enough! Their customer service is truly above and beyond every…read moresingle time. I've had five pieces framed here, and each one is absolute perfection--art gallery quality through and through. The attention to detail, craftsmanship, and care they put into every project is unmatched. Even though I live in Greenpoint, I wouldn't trust anyone else with my art but Mike. If you're looking for a framer who will treat your art like their own and deliver stunning results every time, look no further. Mike and his team are simply the best!

Was very happy with the professionalism and great job that they did with a custom print that needed…read moreto be framed. Custom framing is always expensive and their framing and service is definitely 5 star quality, but the sticker price still surprised me quite a bit.