DTW is a big airport. The rental car return is outside of the airport. You will need shuttle buses…read moreto return to airport. This may be an area to improve to allow rental car is walking distance or light rail connections. The airport was well organize on the check in and the TSA. Since I have the TSA precheck, I have easy access to the terminal. There is a tunnel connecting separate terminal under the Taxiway of the airport. The tunnel is decorated with light. From terminal to gate also easy access. Wait area has charge stations. Seat is comfortable.

I've flown through DTW more times than I can count for work, and one thing I appreciate is that the…read moreairport has done a good job keeping its facilities updated and modern. On this trip, however, I experienced a significant delay, which highlighted one area where the airport could improve. For an airport of this size, the shopping and entertainment options feel fairly limited. When you're facing a long delay, there isn't much to do beyond finding a place to eat or grabbing a drink, and the food and beverage prices are what you'd expect from an airport. If you're simply passing through on schedule, DTW is a pleasant and efficient airport. But when delays happen, the lack of activities and retail options can make the wait feel much longer.

On my way to vacation! Stopped in at Brioche Doree' to get a breakfast sandwich with ham egg and…read morecheese. It was pretty good 10/10 but also expensive, the lady at the counter was helpful and told us the chips are $6 here but much cheaper in the store. There's a lot food options in this terminal which is nice.

I've flown through DTW more times than I can count for work, and one thing I appreciate is that the…read moreairport has done a good job keeping its facilities updated and modern. On this trip, however, I experienced a significant delay, which highlighted one area where the airport could improve. For an airport of this size, the shopping and entertainment options feel fairly limited. When you're facing a long delay, there isn't much to do beyond finding a place to eat or grabbing a drink, and the food and beverage prices are what you'd expect from an airport. If you're simply passing through on schedule, DTW is a pleasant and efficient airport. But when delays happen, the lack of activities and retail options can make the wait feel much longer.

I needed assistance and decided to call this business at +1 888-329-(0403) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

For 24/7 booking, flight changes, or assistance with live person, call Delta Air Lines at…read more1-855-803-3010. This number is available around the clock for general sales and service, including missed flights and booking inquiries. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner . Unfortunately, this JetBlue Airways experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking JetBlue Airways for a similar trip in the Future.

Flew through the Evans Terminal at DTW both arriving and departing. The terminal was clean and easy…read moreto navigate, but the departure on a Thursday morning took a while - the TSA precheck line was very slow, with only one agent checking IDs and a single X-ray lane operating. Allow extra time if you're flying out during the morning rush.

I've flown in and out of this airport for years and never seem to have any major issues…read more Baggage claim is usually pretty quick too. Lots of places to eat, drink and shop at including a few local breweries like Jolly Pumpkin and Atwater. I decided to kill some time and walk the entire terminal on my last visit. I discovered a few interesting things like a lottery vending machine, salad vending machine (Farmers Fridge), duty free and an Air Margaritaville. I'll have to check that place out next time. The bathrooms are pretty good, could use an update but not the worst I've been in. Lots of art around the terminal too.

Ok. Here me out. I was never a fan. Having my original flight fall through, may not be the…read moregreatest, but Spirit y'all saved the day!!!!! Words I never thought I would say... I was able to walk right up to the counter and get a cheap last minute flight for the next day. And because I was at the airport, I didn't have to pay the additional fees. The agent truly went above and beyond to get my needs resolved.

I dont get the low reviews…read more I love traveling and I love a good deal. My flight to and from Detroit was $32 each way. You have to add for everything.. carry on, seats .. wifi.. etc .. I didn't need all that. I've been lucky when I check in and get a window seat. The terminals are spacious and very clean, but very scarce on outlets. The gate agents are friendly.. however if you have a personal bag, make sure it fits in their sizers..

Closest airport to iKea. Enough said. The runways are short (2300ft or so). There is an RNAV…read moreapproach. It's relatively flat so even with a shorter runway, the approach isn't too difficult in a light piston. iKea is only a few miles away, although Uber and Lyfts can be tough to find in the area. The best part about this airport is the community feel. It can take you back to the golden age of general aviation in the US. People coming in who are interested in learning how to fly and everyone is really friendly. An older man gave us a ride nearby since we couldn't find a car. Really cool little spot and I'm glad it is there for the community. Pilots - keep kind and no right turnouts for noise abatement!

You won't find anyone better! They are prompt, dependable and affordable and take a whole lot of…read morestress out of traveling.

I would give 0 stars, if it allowed. I never received a…read moreconfirmation email, nor a reply to a phone call and email to inquire about pricing. I made alternate transportation arrangements because my reservation was not confirmed. The day of my departure, I received a call from the driver, saying he was at my house. He described the wrong house and provided me with the main contact line to inquire about my reservation. I called three times before I was able to speak with a human. They said my reservation was confirmed and then emailed me the receipt of the charge they applied to my card - that morning - not prior. No emails were in my spam, so I did not miss any communication, they failed to confirm and still charged a ridiculous fee for a short distance that was never driven. Beware of this company. They will not confirm and leave you wondering, then immediately they are able to find your email to process a payment after your unconfirmed pickup time (and who knows what location). They also hung up on me when I asked what email they sent the confirmation to. Better off with any other company. Should have known better with all of the spelling/grammar errors on the website that details are not their forte.

This is one of the best terminals in the country. The shops are diverse with a lot of good Detroit…read moreand Michigan swag. The better thing, is that the prices are actually good. I bought clothes here and so did the wife...even have sales every now and then. Great selections of bars and fooderies with local favorites. At the on end of the terminal they have computer and top of the line charging/working stations. People and staff are always friendly. Clean bathrooms. The terminal overall is roomy and you feel comfortable....this is not the case with many airports across the country. Always enjoy my time flying in or out of DTW McNamara (Delta) terminal.

It's a large, modern, and brightly lit airport. It has an absolute ton of shops, some that are hard…read moreto find outside of major metropolitan areas. A great place to take advantage of duty free shopping. It's not insanely pricey for fast food and whatnot either. The larger concourse has a tram. I believe it's a mile from end to end.

I've visited this lounge twice and I think it's one of the better ones at the airport. Located near…read moregate A18, it has a fantastic view overlooking the apron with all of the planes awaiting departure. I love watching all of the "behind the scenes" activity as planes arrive and luggage is unloaded then loaded up again, technicians scurry around and check the aircraft, and the food service truck rolls in with snacks for the flight. This lounge has always been clean, the buffet is well stocked, and the signature fragrance wafts through the air. Staff is friendly and helpful, and it's always possible to get a comfortable seat. Highly recommend checking this lounge out if you have access and free time!

With the Amex Plat card, I can visit 10 Delta Sky Club lounges a year as long as I'm flying Delta…read more Luckily for me, I fly out of DTW at least 3-4x a year, and they have a whole terminal dedicated for Delta flights. This terminal has 4-5 Delta Sky Club lounges, and this one (near gate A18) was the closest near my gate. I made a quick stop a few Monday evenings ago to grab a small bite before my flight. Getting in was really easy, and there was essentially no line. The lounge is spacious and I had ample seats to choose from. There was a decent variety of food, but sadly, I didn't have enough time to sample all of it. I quickly grabbed a bit of mashed potatoes, pita & hummus, chickpea salad, and Swedish meatballs. Besides the chickpea salad, everything was unbearably salty. I ate half of the meatball and was unable to eat much more. Overall, food was just OK. At least the food tasted fresh and there was plenty of space, which cannot be said for other lounges.

I have used them for two different trips to the airport. They were provided reliable and…read morereasonably priced transportation to the airport.

I have used A1 three times in the past two months- always on time, courteous and clean cars. they…read morealso have car seats which is wonderful when traveling with small children. I highly recommend them.