I was impressed with the cleanliness of the place. Although I had not visited a laundromat in many…read moreyears, the memory of my experiences with them were hot, dusty, unorganized messes within grimy pockets of civilization. To the contrary with this laundromat. The attendant at the time I visited was Latoya. She immediately asked if she could help me. Totally showing me the ropes in a matter of minutes. Evidently, they have moved up into the 21 century. They have all the conveniences. No need for rolls of coins or hoping you have the correct denomination of bills. You now can use your debit/credit card or legal tender to load up a little laundry card, after you do a lil registration of course, (takes about 2 mins). It spits it out and you just use that to Pay and also to tell the system who you are and what machine you are using. Once your wash cycle is done, it will text your phone to let you know which machine has completed its task. Yeahhh, its not in the best of neighborhoods, but I have to say...at no time did I feel concerned or apprehensive for my safety or worried about my vehicle. Plenty of windows, giving you a clear view of the ample parking lot.

Great spot--clean, well managed, bright, and the machines are huge. We have a washer and dryer and…read morestill go there for bulky items or when we do not want to heat up the house with long dryer cycles. I would strongly recommend this place if you need a laundromat

They freaking rock. If you have just moved and are overflowing with laundry even if you haven't…read moremoved and you look at your laundry every week and say "why do you keep coming back here? Shoo Shoo laundry be gone" This are your guys. I love them

Wonderful,superb,quality service ,the best ,highly recommended great value ! Please give Laundrymen…read morea try

I needed a handmade woven scarf cleaned, and read they are very good with delicate things. This…read moreproved true. I brought in the piece on a Thursday and it was ready by Monday. Friendly staff, and they have a drive through window. Prices seem reasonable. I rarely have to use a dry cleaner, but they are now my go-to spot.

This WAS my place to go I was always pleased. BUT these…read morelast months I've had to bring my cloths back they come back smelling Really bad. That sour smell of the cloths didn't dry so now it stinks real bad. They would redo it the first few times and it was a pain to keeping going back and forth even not being able to wear my outfit due to me coming home and having that awful smell. This last time I vowed to myself enough was enough not coming back having to pay 100 dollars and still having a redo I was dismissed saying there was no smell. I'm stuck with smelly cloths and I still paid. Check/smell your cloths before leaving. Super sad I will no longer be going back. I did get a couple excuses about the smell the first few times and they straight up denied it.

I decided to stop giving my business to this laundromat/cleaners for a couple of reasons. The…read morefirst time I dropped off some clothing items for dry cleaning (jeans, shorts) I was given a one-week turnaround time. There was no special care required for the jeans other than a request for laundry. It was not during any holiday or shutdown time. How ridiculous!!! Secondly, the laundromat is primarily frequented by minorities which is why I think the owner isn't concerned with repairing so many of the machines that have been unoperable for several months. After frequencing the facility for nearly a year and still seeing the same washers and dryers out of order, I inquired with the manager on duty as to why the machines weren't repaired timely which would speed up the wait time during peak hours? The woman became offensive and lied and stated that one washer cost $50,000 to repair. Now, we all know that is not true and most laundromat facilities rent the machines and there are service agreements in place for repairs. As well, I usually frequent the laundromat at night and the floors and machines are not always clean, despite staff being present but usually in the office with the door closed and on the phone on personal phone calls. The onsite manager was so offended by my timely repair question that she became unruly and unprofessional and then talked about my inquiry to a hispanic employee who decided to pick up the unprofessionalism and challenge me also. At the end of the day, my money matters and I choose to spend it where I receive good customer service and feel valued as a customer.

Overpriced and poor cleaning service, drop clothes for dry cleaning and came back with STAINS, they…read moretried a 2nd time and got one stain out but back with another, plus my sweater had NOT been cleaned, it's stilled smelled of my perfume and was partially wrinkled, will NEVER EVER RETURN!

Dropped off a bridesmaid dress on Saturday afternoon, and by Monday, it was ready! It looked…read morebeautiful, and for the price of only $17.50, I was shocked. I love that they are just right up the street from me and on the bus line, so it is easy for me to get to and get back from. The customer service was on point with just the right amount of texts and emails. I will be coming back here for all my dry cleaning needs as they were efficient and great to work with!

I took multiple shirts here that all had wash/dry clean instructions on the tags, but told the…read moreassociates that I wanted them dry cleaned. On 3 different occasions the associates washed the shirts rather than dry cleaning them, thereby shrinking the shirts and making them unwearable for me.

This is the only place in Durham I take my dry cleaning business. Everyone who works here is…read moreawesome- efficient, welcoming, and friendly. My clothes come back looking fresh and new (they've even impressed me by getting some tough food stains out of silk). They often email out discount coupons, which makes the prices even better. And turn around is super quick. Parking is easy.

The ladies in charge of this location are awesome! They got the ink out of my work pants and two…read moredays quicker than promised! They were professional, courteous, and delivered great service! Thanks, ladies, for a great job! I would highly recommend this company for any dry cleaning needs. I should add - I worked for an awesome dry cleaner in Florida for 11 years, so I know the real deal and these ladies are it. **I read some of the OLD reviews and they are just that, OLD reviews. This place has clearly upped its game in the last several years. No one was unprofessional and I dealt with three different employees. In a place that small, there can't be others!

Plenty of machines. Just fyi I don't frequent wet often we were waiting on our washer/dryer to be…read moredelivered. But download the app and also realize on dryers you have to do about 4 cycles depending on content and load.

Came here to clean an item that my home washer couldn't accommodate. This place is brightly lit and…read morehas tons of washers. I think this place could be cleaner on the inside. Also, I went to the service window to ask a question and there was a guy and an older lady inside. The old guy made eye contact but took him a few minutes to figure out if he wanted to speak with me. Kind of odd.

I get everything done here! I wrote a more extensive review on Google but to be straight to the…read morepoint, I spend a lot to get things tailored to my size as a short 5'0 petite and I do it all here. It's nothing outrageous and a price I am willing to pay over and over for a job well done. An example of a dress I had tailored - both fixing the initially very ill-fitting and loose bust as well as adjusting the hem. As you can see it now fits perfectly! Wore it to a wedding and got tons of compliments!

They seem like very nice people but would not recommend. Pants hemmed unevenly, sleeves not brought…read morein to proper length, and waist brought in in a strange way so that the pleats no longer line up. Regret bringing my suits here and now need to find someone to fix the damage as I don't trust triangle tailors.

I am very pleased with my experience using Laundry Ladybug! My items were picked up and returned…read morewithin 24 hours. The service was top notch. Communication was fabulous! Such an incredible service and worth every penny!

From the owner: Laundry Ladybug is a local business that offers laundry services with FREE pick up and delivery to…read moreyour front door. We love your laundry so you don't have to! We also service commercial clients.