THE SPA!!! You have…read moreto try the spa! I had such a great massage, I fell asleep twice lol. I would go back just for that. Great service. If you don't see an opening online, you can always check with them directly, which is what I did. They had an opening for later, same day. Friendly staff who helped with my bag. The check-in process was nice again, and the holiday decor was beautiful. I did get room service, and let me tell you, it was delicious. The buffalo tenders were so good. The room was a good size, and the shower had excellent water pressure, which is always a plus for me. The bed was comfortable, and I had a good night's rest. Housekeeping staff was also charming and so attentive, which was a plus. Overall, great stay, I would go back just for the spa lol

A friend of mine decided to keep her a birthday celebration low key and opted to invite us to join…read moreher here for a girls night in at Bar Margot and a movie night in her room. I was super excited because I've never been here but have heard nothing less than stellar things and I must say from the time I pulled up to the valet on a Friday at 4:30 in the afternoon, the staff did everything they could to make us feel like we were the only ones in the building. Luckily when I arrived things were fairly calm so getting all settled with the valet service took less than three minutes and he was kind enough to let me know exactly where to go for further assistance after asking me if I knew where I was headed. Starting off with a smile and kindness is always the way to a great experience. Once I made my way inside, I was immediately taken by the grandness of the lobby area and the front desk reception staff member was hilarious and made me feel like royalty even though I wasn't a true guest. I'm just saying, pleasant interactions can go a loooonnngggg way. She called up to my friend's room, walked me to the elevator, asked if I needed any further assistance and told me exactly how to get there. Once I got off the elevator, I fell in love with the calming lavender smell that moved through the hallway and my goodness, this place was just quiet. The room itself was spacious, the bathroom was modern and clean, and the balcony area was a nice retreat to just hang outside and enjoy a nice evening since it wasn't full on stifling GA heat that night. We called to room service several times and it was as though we called and they would just appear with what we needed in a matter of second. Pure magic. We made our way to Bar Margot for apps and drink and enjoyed the DJ for a bit before we made our way back to the room. The service was good. The food was good and they happily validated our parking so that was wonderful. Such an amazing experience here. Now I understand why folks like staying here because you truly feel like your every need is taken care of!

Generally, if a hotel is anywhere near an airport, it is more used, leading it to becoming…read more"ran-down" by all of it's residents, even if it is on the younger side. I did not see that at all at this Marriott, and was in fact modern and fresh-looking! There is nothing particularly special about the amenities provided in the rooms, as you are given a place to put your roller-bag, a chair, a table to do work on, a glass shower, a toilet, and a sink. There are also givens such as lamps, a bed(s), and a window. Unfortunately, the rooms do not come with a balcony. We just stayed one night for Av-Con 2026, so I am not familiar with all of the amenities outside of your room, but there is a concierge lounge and a ballroom that you can rent out. This Marriott is also conveniently located on the sky-train running between ATL and the rental car center, with its own stop! Get off at the second exit, mo matter which way you are going to get to this hotel. If you need a hotel to stay at around ATL, this is the place to go!

Was at a conference and stayed at this hotel for 2 days!…read more When I first arrived, I was greeted by "Mo." He was really nice and allowed me to park in front of the hotel so that I could check-in and unload my stuff. Mr. Joe checked me in. He was very professional and patient when I had to take care of a few things before getting my room. Then, I asked for a cart to put my stuff on, he went and personally delivered it to me right on the spot. I dont mind at all. Im a pretty independent person and dont normally wait around to finish my task. Onward towards my room. The room was nice and clean but definitely needed some maintenence. The fan was making noises and the toilet barely flushed. I wasnt paying for the room, so I just dealt with it, lol. I had dinner downstairs the following night. Ms. Thuha was the lovely host standing in front of the restaurant. She guided me to my seat. Then, I had the lovely Ms. Kim as my server. She took care of me. Made sure my water was refilled and my food came out on time. The staff at the restaurant was nice. The farmer's plate was worth it! It was delicious! The salmon was good but not sure if it was worth the price to be honest. Overall, the experience was nice and I dont mind staying here again.

We had a fantastic stay at the Kimpton Shane Hotel in Atlanta. From the moment we arrived, the…read morestaff was incredibly friendly, welcoming, and genuinely helpful, making us feel right at home. The room was modern, well-appointed, and thoughtfully designed with everything we needed for a comfortable stay. The shower had excellent water pressure, which was a nice bonus after a long day exploring the city. Despite being in Midtown, the hotel was surprisingly quiet, making it easy to relax and get a great night's sleep. The location was another highlight. It was incredibly convenient for Uber pickups, and Uber Eats deliveries were quick and hassle-free. Whether you're visiting for business or leisure, the Kimpton Shane offers the perfect combination of comfort, convenience, and exceptional hospitality. We would absolutely stay here again!

One of the nicest hotels in Downtown Atlanta. I came both for business one week, and for a…read morestaycation with my kids and it was perfect. The hotel itself is beautiful with lots of gorgeous artwork throughout. I loved the style and designs of it all was just a masterpiece. The rooms are VERY spacious with gorgeous views of the city (floor to ceiling windows) which is dreamy to look at in the evening. The bathroom is super Luxe with a huge tub and great shower. So clean, and very modern. Amenities like the gym, which was very clean and had lots of selections including Peleton bikes, and lots of towels. The Hartley restaurant was also DELICIOUS. Staff was very kind, and service was excellent. Would definitely stay here again!

We arrived on a Saturday night, and check-in was quick and effortless. I loved the hotel's unique…read moredesign--the main lobby is on the 20th floor, which gives you a beautiful view as soon as you arrive. To our surprise, we received a complimentary room upgrade due to a double-booking issue (no complaints there!). The room was spacious and included a cozy living area. The bed was incredibly soft and comfortable, and everything was spotless--the bathroom was clean, and the hot water worked perfectly. The hotel offers valet parking for $50 for the entire stay. While the valet team was fantastic--friendly, helpful, and quick--I've since learned there are other parking options nearby that I'll consider next time. The valet staff went above and beyond, answering questions about the area and making sure we had everything we needed. Huge thanks to them! Overall, our stay was superb. The hotel is conveniently located right across the street from the MARTA station, which made getting to the game the next day easy and stress-free. Plus, there are plenty of great dining options nearby

As many times we have stayed here we have never had a problem with this property until last…read morenight/early this morning. Problem started when when our toilet got clogged and started over flowing. We called the front desk to get somebody to come fix the problem. Front desk says that they will have somebody come it within the hour or we can switch rooms. We decided to just have somebody to come fix since it would take an hour for them to come fix it. Nobody never came. So I call the front desk this morning ( yes I am still here as I make this review) around 0800 and talked to the front desk again. The guy told me he was sending somebody up to fix the toilet. These people came knocked on the door and when my son answered the door they gave him a plunger and left. We had to unclog the toilet ourselves. I don't know if I would recommend or come back to this property again after this. Let me add that the toilet had nothing nasty in it. Quick update. Not only was our toilet broken but the water in the shower doesn't drain either.

Valet was beyond exceptional. I forgot my charger in my car, and they had it up to my room on 14th…read morefloor within a few minutes. Everyone is extremely pleasant -- I feel like I made friends with the staff! We had champagne in the room upon arrival (requested via text), we were asked what we would be up to for the evening so that the car could be pulled up at the right time before we had to even ask, and everywhere was clean. Will be staying at Waldorf again! Thank you to everyone who works here.

Nice hotel with a great lobby bar. The craft cocktails are nice and the valet is easy.read more

The staff here are Friendly and professional. The place is super. The bars made some amazing drinks…read morewere good.

Booked a 3 night stay while in town for a conference nearby. Located in the downtown area, there is…read moreheavy traffic' during the weekdays, lighter flow on the weekends. There are 2 restaurants, a café and a market onsite. The lobby is huge, 3 designated areas for check in/out, entertainment and lounge/relaxation. This location has the standard Hilton in room and hotel amenities but what I appreciated most during my stay was the Skybridge, an interconnected pedestrian walkway that allows customers to go from the Hilton to the Marriott Marquis and Hyatt Regency without stepping outside. It rained the entire time while I was there, the Skybridge was very convenient.

Beautiful hotel in downtown Atlanta, convenient located for the State Farm Arena. Beds were…read morecomfortable, drinks at the bars were well-priced, room was a bit small and a touch expensive, as was valet parking. Valets were amazing, big shout out the Miguel especially. Nice to get my car in 60 seconds not 20 minutes like a lot of hotel valets do. The rooms definitely need a refresh, mine had cracks on the glass near the shower and the paint on the bathroom door was worn away. This is definitely not a room you want to settle in long term, especially if you need to work from the room. No USB ports and limited electrical outlets near the bed. Little things like this tell me the rooms haven't been updated in the last 20 years. But a gorgeous hotel and fun decor. J.Ja

I really enjoyed my stay at the Glenn Hotel…read more First of all, I love the artsy, royal design of this place. It feels boutique but still polished. Very "I have taste and I know it" energy. The decor has personality without trying too hard. My room was on the smaller side, but it was very well designed. Everything felt intentional, clean, and put together. And the bed? Super comfy. I slept good-good. I also loved that they have a restaurant on site makes it convenient when you don't feel like leaving the hotel. The only downside for me was the parking situation. It wasn't terrible, just not as smooth as I would've liked. Overall though? I'd definitely come back. It's a cute, stylish spot right in the city.

This was a miserable experience. Truly miserable customer service…read more It took me over 1 hour to check in and had to argue with multiple managers to get my rom key- even though I had fully prepaid for the room. They finally allowed me to check in but only after I bought a gift card to the Marriot as my "refundable" deposit. (I didn't have $500 in cash on me.) Upon check out, they refused to refund me my deposit because they accused me of consuming items from the mini-bar in the room. (I never took anything from the min-bar...$9 M&Ms, no thank you.) I spoke with the manager who was unable to help. Finally had to call my credit card company to contest the charge. Thankfully, Visa was able to help. The whole experience was a disaster. I will never stay at the Ritz again.

Definitely one of the nicer hotels I've stayed in. I liked the layout of the room. The bed was nice…read moreand plush with a soft comforter and 4 large pillows. Bathroom was clean, modern, and it came with vanity sets (cotton pads and swabs) and a shower cap. There are not many amenities, no pool or spa. They did have a coffee shop, restaurant, and bar. Staff were absolutely professional and very helpful. They were very knowledgeable and kind. They gave my baby a baby lion plush at check in. I loved how they had water and water bottles at the front, so no need to request. There is also a mini fridge in the room that we used to put my baby's milk and things that needed to be refrigerated, inside the fridge there was already mini bar stuff. I let the staff know we used it and did not take anything out of the mini bar which they understood and didn't charge us extra. Room service was quick. Just around 45 min with auto gratuity and $7 delivery fee. Presentation was nice as well. We ordered buffalo wings, fries, with extra ranch, steak quesadillas, and a fruit cobbler with ice cream. All for around $95 delivered. The food was delicious, we ate everything and was pleased. Checkout was great. Quick and easy. They charged the room service to my Amex card which we had $100 credit that was supposed to be applied. I called and they resolved it right away with no hassle. I would definitely stay again since it is steps away from our shop.

Sugar Magnolia was as beautiful as the inn keeper, Kathryn Kain, was warm and inviting. I now have…read morea permanent spot when I come to Atlanta!

This inn goes above and beyond to make your stay a comfortable one. The rooms are beautifully…read moredecorated and the amenities are all you need! The breakfasts and bar should satisfy any appetite and offer any beverage perfect for sipping and relaxing. Don't miss the gardens out back or the southern charm of porch sitting. Sugar Magnolia is a gem!

I've only checked in & walked around the properly but first impressions- super cute boutique inn…read more The decor was picked very precise for this property- it's very sheek & playful. The check-in was very welcoming, uplifting with a smile & I was offered a welcoming glass of champagne The room and bathroom have everything anyone would usually need, plus some nice extras! The Wi-Fi is open so it is extremely easy to login but I'll be curious about the strength once we start our business work day tomorrow. I'm on the 3rd floor, street side of the inn so we'll see about noise tonight.... Note: one of the extras was ear plugs. Ha! Ok I'm back to update the rest of my review now that I'm back home! The hotel itself- I would come back again and again! Yes 5 star The meeting room- 3 star We had to have each presenter sit at the front of the room with their laptop plugged into the HDMI instead of being able to mirror or launch up onto the screen. This wasn't the best experience. And to boot, the hotel tech guy came down and was zero help. Boo! The restaurant- 4 star I personally had the deviled eggs (obviously) they were good, not amazing because they were extremely salty. Yes, they had caviar atop but the salty flavor was in your face BIG! I also had the pork chops, they were a bit dry but the coleslaw on top helped ease the dryness with additional flavor. The rest of the team seemed to have liked their beet salad, fish, short ribs (I heard they were very rich) and chicken. The free coffee in the room is awesome with the kettle although, I got the free coffee in the mini store in the lobby! All the goodies were there, SF syrup, real sugar, fake sugar, creamer, oatmeal creamer. Loved this option and returned fir refills throughout out work day & it was always hot & ready! Another 5 star experience here. Let's get to the overall staff - Callie and Taral - High Five ladies!! The 2 valet guys at the front- awesome work gentlemen!!! So in all- I think a solid 4

My job had a contest and the grand prize was a one night stay at Hotel Clermont Atlanta by Olivier…read more Atlanta natives simply vall this The Clermont. I decided to use it in a Friday night as a refresher before my all work weekend. The location is in Midtown on Ponce De Leon. Very convenient location. It is central to a lot of businesses and restaurants. I arrived at check in and presented my paperwork for a free nights stay. I thought I would need to provide my credit card for incidentals but that was not the case. My room was a corner room. Impressive right away. I have never had a hotel room that had a hallway. Yes a hallway. The room was large and had additional seating. Let me add that this is a boutique style hotel. It has very eccentric and eclectic decor. The most amazing thing to me was the bathroom. It was huge and well laid out. There was a separate room for the toilet and to my surprise it had a windows in there. Never have I ever seen that before. I enjoyed using all of the amenities. My stay was for too short. I will definitely return. Thank you Clairmont.