Awesome rooftop bar with yummy food and views for days. Lovely place to pop in for cocktails and…read morefood. All while chilling and taking in some spectacular views. Ordered drinks - all were good. Got the pickles as they are delicious! Excellent service from Tamara who was an absolute gem. See previous review for more details! This is a place we come back to when on the area!

Yup. I love it! We've been here 5 times - 2020, 2021, 2022, 2023 and again in 2026 as my reward…read morefor enduring a nascar weekend:). It one of my favorite hotels in America. Why? Location: Perfect. Couple blocks off State Street (main street on the TN/VA border). Amenities: Only rooftop bar in Bristol - Lumac and amazing restaurant on the first floor- Vivian's Table. (See separate reviews for these!) Friendly: One of the friendliest hotels! Everyone is so kin Friendly:

10 out of 10 highly recommend! I did not expect to get everything I got out of this hotel! I…read moretraveled here on a work trip and I decided to stay here because it was a Marriott brand. I failed to realize it was a part of the Tribute Portfolio and it did not miss at all! I felt the hotel was very reasonably priced and located nearby many local shops. The property was easy to find and parking was very accessible. The moment I arrived and entered into the lobby the front desk greeted me and made me feel most welcomed! They provided me with all of the details about the hotel and expressed to give them a call if I needed anything at all. I made my way up to the room and the aesthetics leading to the room were absolutely amazing. The room itself was very spacious and charming. It featured a nice cushioned chair with a record player in each room with a variety of records to choose from in the lobby. The room was very clean and also smelled very fresh! The bathroom was very spacious and up to date! Within the hotel property there was a Southern Craft BBQ spot which I also left a review for; it was really good, so you should definitely check it out! The rooftop bar is a for sure vibe. I received a complimentary hummus at the rooftop with my stay; I'm not sure if that was promotional/seasonal or a bonus gift upon checking in. The experience and stay was definitely one for the books and gives other properties a run for its money! I must express again, I am so grateful for the great team and great service!

Bristol, Va. Probably one of the best hotels I've stayed…read moreat, in terms of what is important to me. I'll start off with the big negative that may or may not influence your decision to stay here: The price! During Rhythm & Roots Festival, and Speedway Weekends, the hotel has a large demand for rooms. They can, and do, raise the rate. That said, the convenience to Rhythm & Roots is worth a lot. They also have a place you can park your car nearby and leave it there for the week. The first stage of the event is located one block away. The rest of the stages are easy walks. There are plenty of great dining establishments including the fabulous Blackbird Bakery for breakfast. The hotel has a restaurant but upon check in we ate there and decided not to return. This is explained in the review for that restaurant (Southern Craft BBQ). The room is amazingly quiet. They have this down pat. Perhaps it is the thick brick walls, hard to say how they managed this. I heard music from State Street through the closed window but after midnight, nothing. No cars, trucks, motorcycles, drunks, revelers, nothing. Inside, no sound from adjoining rooms, from the hallway, ever so slight. We turned off the AC and the room consistently stayed cool and even more quiet. There is a continuous fan running in the bathroom but I could barely hear it in the bedroom. I slept soundly in the comfortable bed. The pillows seem too fluffy at first but they do flatten out. There are no sounds of foot traffic from the room above. The shower is hot and reliable. There is no shower curtain or glass door to fuss with, it is well designed with the valve at the opposite end from the shower head. They brought us fresh towels and bottles of water every day. There was no plumbing or shower noise from the adjoining rooms. They do not offer a free breakfast but there is a filtered water machine as well as coffee in the lobby and in the room. The room also has an unusually quiet mini refrigerator. Security is very good, the elevator is quick and responsive, every one is helpful and no attitudes. There is a microwave in the lobby to reheat meals if needed.

Despite all the excellent reviews on this hotel, my experience was not good. If the Fairfield Inn…read moredid not have some good qualities, I would have given it a one to two star rating.For first time visits to this hotel, I strongly encourage people to closely survey their room and bathroom before settling in for the night. So the hotel seemed stellar at first UNTIL I used the shower in my room. The hotel had great reviews, so I did not think I would have a problem. The front desk check in area and our room were clean & very appealing. I loved the selection of tv shows and movies on our television. We had checked in for a late night stay & just wanted to relax before we traveled out early in the morning. Everything seemed ideal until I took a shower in the morning. I noticed there was human hair from other people in the front and back of my shower area. One was a long light brown hair in the front upper area of the shower stall. One was a short black hair on upper back of the shower wall. I was mortified that housekeeping didn't notice this immediately. It made me wonder if they cleaned the bathroom at all after the former guest before us left. Despite all the wonderful amenities, the unsanitary condition of our bathroom made me dock 2 stars from a 5 star rating. It makes me want to thoroughly survey any room we get at any hotel regardless of the hotel having an excellent rating especially this hotel. Breakfast here was exceptional with many options EXCEPT they started shutting down earlier than the 10 AM closing time & there was NO COFFEE available at 9:30 AM. My husband had to wait for them to make a fresh batch. Despite the great breakfast, I got sick from something I ate on the breakfast provided there which is very rare. I never get sick from food I eat. I wanted to give a one star rating to this hotel yet I decided to be kind yet fair.

Great price and comfy beds with streaming your favorite movies on Netflix…read more Everything was great except a hair in the shower and there was quite a mess waking up at 9:30am to get breakfast. Both coffees were empty and no creamer. We had to ask for more coffee and then ask for creamer. The breakfast caused my wife to get sick, which caused us to make an additional stop to get meds. Some greats and some work to be done. Stay here on a budget but hope for the best on quality. How does the coffee run dry at 9:45am? People are still waking up still. I know that breakfast closes at 10:00am, but some set there alarms to eat something and get a coffee.

I mainly leave reviews for these corporate chains so that I know for the next time we're driving…read morethrough if it's OK to stay. And Courtyards are usually good, and I usually don't have to sleep with one eye open (except for that disastrous stay in Montgomery, AL). This one is no exception. It was a good night's rest for the price. The hallways didn't smell of pot smoke (seems to be an ongoing issue at the majority of Courtyards I've stayed in) and our room was clean (no stains on the couch! Normally I don't go near couches in these places), the bed was comfortable and the room temp just fine. They even have a decent (small) gym and a large lobby with plenty of seating and tables should you desire something from the cafe (limited hours of operation so make sure you get your caffeine before 10 am!)

Booked last minute, they were able to accommodate me. The wi-fi is spotty at best, it would have…read morenot been a huge deal, but I was wrapping up a work trip and needed to access email. The pool is out of service, but at least I was told when I booked. No microwave in room, but there is a small fridge. Nice shower, good water pressure. The room and the service were fine, no coffee or breakfast in the morning unless you purchase. Five bucks for a coffee out of a push pot is a little steep. I usually stay at another hotel chain where I get more bang for the buck. I will continue doing so.

This is a decent Hilton Garden Inn, nothing special, just ordinary. It's right off I-81 which is…read moreconvenient. We found the rooms clean and comfortable. The pool is small but gets the job done. There is a decent little shop with food and drink options in the lobby. A bar in the lobby also serves food pretty late, I believe until 10:00 p.m. nightly.

I rarely leave negative reviews, but this experience was so disappointing that I feel compelled to…read moreshare it. My daughter's high school softball team was playing in the state semifinals, and we had reserved two nights at this hotel. On the day of check-in, I explained to the front desk that we would only need the second night if the team won their 10:00 AM game the following morning. The front desk associate told me that, if possible, they needed to know by noon whether we would be staying the second night. Unfortunately, the team lost. It was an emotional end to a remarkable season, and the girls understandably spent time after the game crying, consoling each other, saying goodbye, helping with equipment, and figuring out transportation back to the hotel. As a parent, my priority was allowing them the time they needed after such a heartbreaking loss. Had I rushed everyone out immediately after the game, I could have made it back before noon. Instead, I arrived at the hotel around 12:15 PM and was briefly stopped in the parking lot by another parent as we reflected on the season and said our goodbyes. I walked into the front desk at approximately 12:20 PM and explained the situation. The employee I spoke with seemed genuinely understanding. She asked for my room number and said she would speak with her manager while we gathered our belongings. A few minutes later, she informed me that the manager would not allow us to cancel the second night and that we would be charged the full $300 because I was 20 minutes past the requested noon deadline. I was stunned. There was absolutely no flexibility, empathy, or consideration for the circumstances. It is difficult for me to believe that a room became impossible to rebook because I arrived 20 minutes after noon. What was most disappointing was not the charge itself, but the complete lack of compassion. My family participates in travel sports year-round, and we frequently book hotel blocks for teams. Because of this experience, I will not stay at this property again, nor will I choose a Hilton property in the future. Hospitality should involve more than enforcing policies to the minute, it should also include understanding and empathy when people are dealing with real-life situations. This was a heartbreaking day for a group of young athletes, and the hotel's response only made it worse.

Very clean and reasonably priced The staff was very helpful…read moreand professional The facilities were well maintained

Everything was great from the front desk people, very clean rooms. I would absolutely stay here…read moreagain. Great value, safe, clean, helpful, attentive.

We stayed at both the Marriot Fairfield Inn and Hilton Hampton Inn (they share a parking lot) this…read moreweek and we definitely preferred the Hampton Inn. We are in a double queen suite and it is enormous. Very spacious, huge front room with the pullout couch, tons of counter space. Many hotel rooms tend to feel dark, however there is plenty of lighting here, making it feel open. The free breakfast had great options - waffles, sausage, eggs, muffins, fruit, cereal, bagels, coffee bar. The lady at the front desk is so kind and accommodating.

This was a very nice DOG FRIENDLY spot for a roadtrip layover. Staff was super sweet, room was…read moreclean and fresh (despite low reviews), and there was a complimentary breakfast with fresh bananas. Would stay here to sleep for a few hours again! Most importantly, our dog was delighted.

After an exhausting drive, this Motel 6 in Bristol, VA was exactly what I needed -- clean,…read morecomfortable, and staffed by genuinely kind people. When I arrived, I saw signs indicating no truck or RV/trailer parking. I tow a 16-foot camper with my Subaru Outback XT, so I parked temporarily and went inside to ask since I had already booked online. Sherri at the front desk was incredibly friendly and helpful. She explained that while they need all their parking spaces and can't allow camper parking in the main lot, there's an empty lot just one street over that guests sometimes use. It's covered by their cameras, and local law enforcement is aware of it. After a long day on the road, that reassurance was everything. The room was spotless -- truly immaculate. My dogs and I were very comfortable. The room had a microwave and fridge, and the deep bathtub was a huge bonus. I took a long, much-needed bath and finally felt human again. The location is super convenient -- close to Walmart and lots of food options. Olive Garden, Chili's, fast food spots, and I personally went to Golden Corral, which was very close. The lobby was clean and welcoming, especially considering they were just thawing out from a recent freeze. You could tell the staff was working hard all day. What really stood out, though, was the front desk staff. Excellent customer service, yes -- but more than that, they were just kind people. After an arduous drive, this place felt safe, calm, and honestly like home, even if just for one night. I would absolutely stay here again and highly recommend it.

Clean, well laid out rooms. There are 3 floors, so there's quite a distance from your car to your…read moreroom. There's just one elevator, so it's somewhat slow. The lighting is a little strange. The free Wi-Fi is excellent and easy to use. The location is close to the highway and restaurants and stores. Staff is friendly and helpful.

Extra Extra Fancy spot to stay, walkable to all shops and eats. Perfwct for taking in a play…read moreacross the street at the famous theater. Beautiful gardens and fountain in what was once called Wolf Hills in this adorable charming city in VA. Friendly aloof staff. Nice to relax on the front porch and enjoy this indulge into history splurge

Historic old and grand hotel with an impressive front porch and architecture. Once upon a time,…read morethis was a college for young ladies. We had read mixed reviews of the hotel and had chosen not to stay here, but we came to tour it. We were allowed to wander the public areas, but the front desk refused to allow us to look into any vacant rooms, not even one. Which is unusual considering the reviews and their pricing and do I want to stay for 3 nights at $350 ish per night when I'm concerned about the mixed reviews without being able to see what I'm renting. Nevertheless, walking the halls, the rooms being service had their doors open and we could glance in as we passed by. The inn is grand, for sure. The library and fireplaces are very welcoming in atmosphere, decor and interesting artifacts and such. However, it is unlikely that we would choose to stay here for more than one night, the rooms were not "wowing", especially as compared to the grandeur of some of the public rooms. So we will give it a try, but for this trip, our VRBO is more than satisfactory.

This place was clean, a great size room and had a great location. It was super easy to check in and…read morethe girl behind the counter was friendly and explained everything we needed to know for our one night stay at this Holiday Inn express! They had a great morning continental breakfast that we enjoyed before hitting the road would definitely recommend if traveling through the Tennessee area.

Fantastic stay, great location, and solid complementary breakfast. Only small complaint the AC is…read moreloud and the TV isn't a Smart TV.