I used Deluxe Limo for multiple transfers and excursions during my 17day family trip throughout Italy and they were nothing short of excellent! They responded to my initial email very quickly. From that moment on it was smooth sailing. The communication back and forth via e-mail was amazing. They answered all my questions so fast and efficiently. I gave them my itinerary, which included Milan, Florence, Rome, Naples, and Venice, number of people (we were 9) and times/dates and they put together a concise itinerary with times and dates of transfers along with the price for each. It made everything so easy to have it all laid out on one sheet. The prices were great. There were 10 transfers and 2 full-day excursions all together and every single one of them were executed flawlessly. I always got an e-mail the day before confirming pickup time/date with the driver's name and phone number. The vehicles were very clean and comfortable. Every single driver was beyond friendly, spoke great English, and very knowledgeable about the areas. There were some adjustments in # of people and times i had to make with short notice which Deluxe took care of immediately. The vehicles were always waiting for us ahead of time and drivers always met us at the exit with signs so we never had any issue locating our drivers. Antonio did an amazing job coordinating everything. Having one company handle all our transfers throughout 5 cities in Italy with 9 people really made our trip more enjoyable and less stressful. I can't say enough positive things about this company. They are very well organized, highly efficient, communicate amazingly, and very friendly. I highly recommend this company for all your transfers and excursions. They are absolutely wonderful!! read more