I got all 4 wisdom teeth removed here. The care and procedure went very well. I didn't even have…read morepain because of a numbing shot they give while under general anesthesia. I also didn't have to take any prescription pain meds after; just some ibuprofen and Tylenol. I appreciate Dr. Ferguson for focusing on that. Everyone in the office was professional and kind. My suggestions are: 1. Allow the patient a little more time to wake up from anesthesia. I felt like I was still completely asleep when they rolled me out of the office. They should prepare the pickup person for the state the patient will be in. My husband was shocked when he saw me after - I was very out of it and had tons of blood in my mouth. 2. Prepare more thoroughly for what to expect in the first 24 hours. I thoroughly hydrated for three days in advance, because I'm used to being in Mardi Gras parades. I wasn't able to drink except from a plastic spoon about 7 hours after the surgery. I wonder if others think to hydrate. If not, it's a bit rough that first day. I was also really hungry for a few days. Just prepare people in advance, because it's not like we can run out and get food or cook the day of.

This practice is predatory and will try to ruin your mouth and your credit. My husband was referred…read moredue to a dark spot on x-ray in his jaw. When he went for his appointment he was informed that insurance might not cover the testing. He offered to pay up front for services. He was not allowed to. Fast forward to several appointments later, he still doesn't have a definitive diagnosis, and insurance has finally denied payment for the appointment. Instead of sending any single bill, they allow months to go by until someone calls my husband and tells him he needs to set up a payment plan or be sent to collections. He drives to both locations to pay. Only to start receiving calls from their collections company 3 days later. The office claims they did not send his account to collections, but the collections notice we received today states otherwise. They refuse to admit what they did, or call us back when we've tried to ask questions. Unless you're 100% sure your insurance will cover all of what you're having done- don't risk it.

Dr. Ferguson saw me the day I called for an appointment. I had excruciating pain for five days and…read moreI went from dentist to dentist to endo. They gave me an appointment THIRTY MINUTES after I called and did an emergency extraction. These people are the most kind and patient and I could not have asked for a better surgeon.

AMAZING, WONDERFUL, MARVELOUS, FANTASTIC, AWESOME...none of these words come close to how great Dr…read more Ferguson is as an oral surgeon. I need you Yelpers to know that this praise is coming from the world's MOST dentophobia (dental fear) patient there ever was. Doctor Ferguson and his staff were so patient with my hyper anxiety. Dr. Ferguson was so upbeat and confident; his enthusiasm was very reassuring to someone with such a strong phobia as I had. On the day of the surgery, he was very reassuring and helpful in getting me settled down so they could go to work on pulling my abscessed molar. He did not rush me or become impatient with my crying and my apparent fear...he just smiled and spoke softly to me as I was falling apart before they were going to administer anesthesia. He allowed me the time I needed to move forward with the surgery. The assistants were terrific also. They were so gentle and patient with me as I was having an absolute meltdown before my surgery. Melissa, Dr. Ferguson's assistant, just was as sweet as anyone could be in dealing with an adult that was behaving like a certified little baby. She talked so kind to me as I shook and cried while she tried to explain how I would be fine and it was not going to be as bad as I thought. Unfortunately for all of them, I was inconsolable at the time, but I did go under the spell of the wonderful anesthesia and I awoke not even knowing it was over. I believe the other nurse that was in the room was Mary, but my mind was on other things at the time, so I can't say for sure. She also was so understanding and reassured me that I could take all the time I needed to adjust to the reality I was going to have to submit to a dental procedure I did not want to take part in. My recovery was quick and painless. I didn't even have to take any pain medication. At my two week checkup, both Melissa and Dr. Ferguson were so kind to me. They reassured me that I was not their worst patient ever. I had actually gone in to the appointment feeling very embarrassed by my previous behavior and was kind of dreading facing them again. They just made me feel so "normal" and that I had not been as big of a pain as I had feared. I just can't give them enough praise for the entire experience. If they had a "love" button on YELP, I would use it on this dental dynamo team. They really are BRILLIANT, OUTSTANDING, and FABULOUS!!!

Absolutely fantastic dentist. He is a perfectionist and does the most beautiful cosmetic dentistry…read morealong with excellent care & pain free shots. Grateful for his desire to do the minimum drilling and filling in order to save a tooth. His crowns fit perfectly and look like natural teeth. His dental hygienists are also wonderful and caring. The entire staff is professional and friendly. I have recommended him to all of my family and friends.

Professional yet gentle from cleanings to fillings. Super friendly and kind staff. After poor…read moreexperiences with dentists for my daughter this is the only place she wants to go to see the dentist! We live out of town so we work in a dentist visit whenever we are in town. Do I need to say more?

I had my top wisdom teeth taken out here about 2 years ago and I completely forgot to make a review…read morethis place was absolutely wonderful the staff care about you they inform you of the proper aftercare they get you prescribed the proper medication for aftercare . I had gotten my bottom wisdom teeth out prior to coming here and the process I went through was a nightmare at my previous location which so sadly shut down, and I was never properly informed of the aftercare at my previous location. this location made sure I knew what to do post procedure and they understood how scared I was to undergo the procedure itself. very very caring, they talked me through the process, their dental office did not smell of must or machinery in any way (which is a frequent occurrence in my experience) but simply fresh air. their office was also very clean and organized. happily I do not have to get any more wisdom teeth removed but I do reccomend this location to anyone who needs theirs removed.

I had my wisdom teeth out in June after they had already begun erupting through my gums (I waited…read moretoo long). Dr. Lim came highly recommended. I had a negative experience both in terms of recovery and bedside manner. During most of my interactions with Dr. Lim, he seemed eager to get on with his day, was impatient, and did not give thorough answers to questions I had. I was particularly nervous for the surgery as I knew I should have gotten my wisdom teeth out earlier. Dr. Lim was dismissive of my concerns and brushed them off. Dr. Lim told me during our consultation I should expect a 1-3 day recovery time. In reality I was in agony for two weeks and the recovery time after that took 3 months. After my surgery I was given one generic fact sheet informing me how to care for my gums and otherwise very minimal instruction. I had many complications following my surgery and had to call multiple times to have my pain taken seriously. I went to an emergency dentist the weekend after my procedure in agony. The dentist was shocked by the insufficiency of the pain management plan Dr. Lim had put me on (Hydrocodone with no medication to tide me over between doses), and gave me a helpful, updated, detailed plan with a couple new medications. I called Crescent City Monday when it opened explaining I was in agonizing pain. I was told it was too soon after surgery to have dry socket and that pain is normal. I insisted I needed to be seen. I went in and they confirmed I did have dry socket. It was treated (the pain eased nearly immediately). I asked for instructions on how to minimize the chances of this happening again. I asked if I should avoid any food. I was told I could go back to eating and that there was nothing I could do other than not using a straw, etc.; dry socket often happens to women. Later that day I ate and immediately experienced agonizing pain. I called the office the next day and insisted I be seen again. I had dry socket again - the treatment had dislodged. Upon contacting the office and visiting in person, my interactions with Crescent City staff gave me the uncomfortable feeling I was merely a nuisance to them (one staff member was consistently kind). Again I was treated for dry socket and again the pain eased. I insisted on a plan to minimize my chances of dry socket happening for a third time. At this request, I was put on a liquid diet for a couple days. I asked for thorough instructions for how to clean the sockets. I got some funny looks for asking questions, but I was told to clean them for a few days and then stop cleaning them because they would start closing up. Days later, the sockets did not begin closing up, and food built up, causing pressure in my gums. I decided to stay on a liquid diet for a few extra days, and to continue cleaning the sockets for weeks (since the sockets would not heal). This helped with some discomfort. The recovery process took three months. At nearly every turn my pain was not taken seriously and I was treated as a nuisance for asking how to care for myself. I would certainly not recommend Crescent City Oral Surgery. I do have to wonder if mine was a difficult surgery that would not have been painful regardless of where I went - I don't know; I'm not an oral surgeon. What I do know is that the dismissal, disbelief, and rudeness of the staff and Dr. Lim exponentially increased my pain and could have been easily preventable.

As a 43 year old, I should have had my wisdom teeth removed 25 years ago…read more.. The exterior of the building is outdated and could use a facelift or complete paint job, which made me wonder at first if I was in the correct place. However, Dr Jackson and his staff couldn't have been more friendly, knowledgeable, and professional when it comes to teeth. Dr Jackson was also very personable and thorough in explaining everything. He came highly recommended from my primary dentist and now he comes very highly recommended from me.

Dr. Jackson and staff were phenomenal! I had been putting off getting my wisdom tooth taken out for…read moreabout three years due to being absolutely terrified. Last week, I finally got it removed, and I was at ease and had no issue during procedure. After the procedure, there was minimal pain! Any questions I had in regard to my procedure were answered with no problem. I was comfortable and assured. If I need any other tooth extractions or any Oral Surgery, I will be sure to go back to Dr. Jackson!

Second time going to this practice . First time was for a tooth extraction and implant and second…read morewas just the extraction. The staff is awesome. Friendly and professional. Love Dr. Harris. He did a great job both visits. He also has a great sense of humor . My daughter was in the waiting room this morning and told me she could hear me laughing - at a tooth extraction - at an oral surgeon ....got to be pretty good to be cracking up under those circumstances . Highly recommend !

I was referred to Dr. Harris specifically by Dr. Gottsegen, who recommended all of my wisdom teeth…read morebe removed despite the pain being only on one side. Additionally, I'm being treated for severe TMJ disorder and have have been insisting that something has been wrong with my wisdom tooth since November 2024. Prior to my visit, I asked if they could verify what needed to be done based on the images sent in with the referral and book a date for the extraction. A tentative date was set but I still had to go in and see the doctor and pay the $110. Today I went in and traded $110 and all of my medical history for a conversation on ethics. Despite the chronic TMJ pain, difficulty to repair the tooth (despite what he says), and constant food trappings, Dr. Harris likened my (and the referring orthodontist) desire for the tooth removal to a person wanting to amputate a leg because of a bruise. To arrive and have to pay $110 to get a lecture on "ethics" was a bit much. The ethical thing to do, in my opinion would be to look at the images sent weeks before by the orthodontist and get back to him and discuss it. But ethically, I'm the one dealing with the chipped wisdom tooth causing my idiomatic pain. Completely disgusted about this.

Highly recommend for oral surgery!! Dr. Dongieux and staff were very polite and professional. They…read morewent above and beyond to insure I was well taken care of throughout my visit. My procedure went great with minimal down time. Best in the area for sure!

I DO NOT RECOMMEND Jeffrey Dongieux! He overdosed my child. He prescribed her 20mg of Valium to…read moretake before the procedure plus gave her both, general and deep sedation (Propofol)! Note that my daughter is 14 years old and weighs only 125 pounds. She came home still sleeping, pale, and shaking. Her fever was 103; the nurse actually told me if it hits 105 to bring her to the ED! At 105, that's too late!!! I ended up have medics and a dr check my daughter because she was still pale and lethargic almost a week later. She said she was so scared when she went in the back because they put her in an unclean closet size room and the NURSE ADMINISTERED the anesthesia!!! She said she NEVER even seen the doctor at all! At discharge, they prescribed her an antibiotic (Penicillin) and I told the nurse she is allergic to the "cillin" family and the nurser said if she does have anaphylaxis, just call the doctor... ZERO CARES for their patients! STAY AWAY and read the reviews below before making the same mistake I did!

During the initial consult, he told me I should've had them taken out when I was a kid in a rude…read moreway. After scheduling my surgery, there was a passing in the family, so I had to cancel. When I rebooked my next one, he canceled the morning before in retaliation, saying that I had no-showed the appointment. The staff were yelling and hung up on me when I asked them about this. Be weary of using him.

Dr. Loyola and his entire staff are rated as excellent in every way…read more The staff was so friendly and yet so busy, good job everyone! And , it is clear that Dr. Loyola is an excellent physician.

Very good experience. Hygienist was very gentle when taking…read moremy X-rays & when cleaning my teeth. Dr Ferguson does a thorough exam. She makes you feel comfortable immediately; is friendly, caring, answers any questions, gives suggestions for future care. I would highly recommend Second Line Dentistry.

love going to this dentist! the nicest team members and best quality of service! I will always…read morerecommend them to friends and family