During the initial consult, he told me I should've had them taken out when I was a kid in a rude way. After scheduling my surgery, there was a passing in the family, so I had to cancel. When I rebooked my next one, he canceled the morning before in retaliation, saying that I had no-showed the appointment. The staff were yelling and hung up on me when I asked them about this. Be weary of using him. read more

Dr. Loyola and his entire staff are rated as excellent in every way. The staff was so friendly and yet so busy, good job everyone! And , it is clear that Dr. Loyola is an excellent physician. read more

I only went in for a consult and didn't feel comfortable scheduling surgery with him. He was unprofessional and very unfelpful. He came in the room, said I should have had my wisdom teeth taken out years ago and then said he needed to go into surgery for someone else, was confused when I had question and that I was upset that he told me absolutely nothing about the procedure or recovery. read more

I can't say enough good things about Dr. Loyola and his staff. I had some pretty extensive work done - extractions, abscess clean out, bone graft, and two dental implants. The work was done over several months and Dr. Loyola and his staff were always professional, kind and considerate. My dentist is blown away by the work Dr. Loyola has done. read more

"Why can't oral surgeons adorn their space so it resembles that of your favorite day spa? Wouldn't that be cool?" I mused as everything slowly faded to black. But first I laughed because of course this is what I'm thinking as I'm going under. Aesthetics. They are uber important! I was referred to Dr. Loyola by my regular dentist at Mid-City Smiles. I'll be honest and say I had misgivings when I walked into what could only be called a dreary waiting room (it's tiny, without windows). I was called into yet another dark, slightly sinister room (I was scared like a baby and I have a terrific imagination. C'mon, laugh with me here) and then realized it had to be this way because, X-rays. But come on, at least make the waiting room inviting? OK, so I realize how ridiculous this all sounds. The *good* news? Getting my tooth pulled here was 10X more seamless than it was when I got my last one pulled elsewhere three years ago (I'll spare you the horror story). Dr. Loyola had me in and out in about 30 minutes. Can you believe that? I was terrified about going under with anesthesia as last time, I just received novocaine. And that, was horrible, so it didn't take much convincing. My last dentist couldn't get my bottom tooth out (after 20 minutes of yanking. I guess I can't totally spare you from that horror story), and so recommended that I go to a surgeon. Dr. Loyola told me that it's pretty common for the bottom teeth to be more difficult. He was also honest and said that I should just spare myself enduring the procedure while conscious. One other thing: he was also honest that the source of my pain could be due to something else (namely, clenching and grinding my teeth) and said that I didn't necessarily have to get the tooth out. I appreciate being conservative rather than "just get it yanked, you don't need it" philosophy that's all the rage these days, but I knew it had to go and I was right. Getting put under was not quite fun (I have these veins that are difficult to tap into) but what I did like was that it was almost twilight-y (not of the glitter and teenaged vampire variety) and I wasn't entirely unconscious. I didn't feel any pain, though I guess I was moving a lot b/c I recall being reprimanded a bit by the doctor. He's more stern than jokey, but whatever. The tooth. Is. Gone. The reason for three stars? Their billing policy is utterly absurd and unheard of (to me, at least). Get this: even though my insurance covers anesthesia, I had to lay out the 300+ dollars *just in case they didn't.* What kind of BS is that? Oh and the clincher? The ridiculous % surcharge for using your CC. Because surely it makes sense to carry almost 400 dollars in cash around with you for dental services. It's unacceptable and I won't return here for that reason alone (it cost me well over 30 dollars for the "convenience"). I realize you've been burned by patients before but that doesn't exactly instill confidence in your professionalism. I've been to two other dentists in NOLA and they always bill you later if your insurance doesn't cover a procedure. So, that's that. I'd give only two stars for the ridiculous payment policy but I was rather impressed by my practically pain and discomfort-free extraction (and that's probably what you really need to care about). Plus the ladies who assist and work the reception are really nice. And yes, I did receive a check from them right away after they were paid by my insurance. This was a month after the procedure was done and I can survive without that 350 dollars in my account but not everyone is that lucky. Oh and another positive note: the room where you get your surgery done is practically cheery, with big windows! read more

Very unprofessional doctor and staff. He was super expensive and there are way too many better oral surgeons in the city then to go with this guy. I went to him not because he was recommended. He was "preferred " on my insurance. Stay away. read more

My husband needed a tooth pulled. We only had two oral surgeons in our network plan so it was between him and another. He had the better reviews on google so we went with him. The office is at the end of canal. Parking was a pain. The office is dated and a little scary. The elevator was straight out of an episode of American Horror Story lol. The waiting area is extremely small with no windows. The young lady at the front desk was extremely positive and friendly. Dr. Loyola was very dry, BUT you can tell he's extremely intelligent and is good at his job. His office is beautiful. It's huge windows with a beautiful view of the city, very calming. He did his job well. He successfully extracted my husband's tooth quick and efficiently. He healed beautifully and suffered minimal pain. We were really pleased with him and would recommend him. read more

I had two wisdom teeth removed as well as a cyst in my jaw. Little to no pain after the surgery and the staff is extremely kind. They walked my down to my car in a wheelchair because I was pretty loopy after the anesthesia. I couldn't be more thankful to have been recommended to Dr. Loyola. He was the only one who actually saw I had a cyst. I'm new to new Orleans so I went to a few dentists before I was referred here for two teeth to be removed. I had a wisdom tooth grow into the root of the tooth next to it, so I was in need of a oral surgeon, lucky I found a excellent one! read more

I was in town for a month, and four days after arriving began having extreme pain from one of my wisdom teeth. I cold-called Dr Loyola's office because of their location and they were in my insurance network. The office assistant, Elizabeth, not only worked me in for an appointment, but also had contacted my insurance provider and also had obtained recent X-rays from my regular dentist, all before I arrived. Long story short, within two hours after arriving Dr Loyola had evaluated my problem, recommended extraction, and had performed it. I cannot over-emphasize how pleased I was with the doctor and his entire staff! read more

I've never had better service at any medical establishment. Before I was ever even a patient their front office staff offered to call my insurance to investigate pricing. Once I went they were very professional and gave me honest answers. My surgery went as smooth as I could have imagined, no swelling or bruising. I did end up with some dry socket and when I called the office they made a time for me to come that morning and there was no charge. Dr. Loyola is very knowledgeable but makes you feel welcome and I completely trusted him doing my surgery. On top of all this, I received a call today that they had a refund check for me, five months after my surgery. That's not something that happens very often in healthcare! Highly recommend! read more

I don't normally do reviews but I had to give props where props are do. This office has a great Dr. and great staff. Everyone was courteous, and helpful. The entire process was very smooth from my initial call to make an appointment to getting discharged after the surgery. So far 10hrs after getting 4 wisdom teeth extracted, one of which was impacted. I have very little discomfort. I am overly appreciative of the fine Job that they gave me. I highly recommend anyone needing dental surgery to give them a shot. Based off of my review and many others, it's not likely that you'll have trouble with this establishment. I give them a A+ for a job well done. read more

I had all four of my wisdom teeth removed at once by Dr. Loyola. The surgery went without any issues. I'm only on day once of recovery but I haven't had any issues except some residual numbness in my lip/chin area. The whole procedure was extremely easy though (I don't remember any of it due to sedation) From my initial consult they were able to very quickly book my surgery due to the issues the wisdom teeth were causing. And on surgery day everyone was extremely nice and comforting. When I woke up I still was a little wonky from the sedation and the brought me downstairs and made sure I got into the car just fine. They called before my initial consult to let me know my insurance would cover the consult and after the consult they told me exactly how much my insurance would cover for the surgery. As well as giving confirmation calls before the appointments. Over all the appointments were easy to book, very little wait time and very pleasant atmosphere. Parking is a little limited so be prepared to park on the street and walk a little. read more

We have a story... but it's worth reading! We are residents of California, and prior to taking a trip to New Orleans my husband had three teeth extracted. I should mention that because of his medical history he is a bit of a bleeder. Once the oral surgeon in California removed his teeth he began to bleed uncontrollably, so we went back to her that same day and she explained to us that he may bleed a little more than normal , but if he keeps pressure he should be okay. By the next day he was still bleeding pretty badly so we went back to the surgeon again. This time, she put some kind of packing in the surgical area, and stitched him up. A few days later he was still bleeding off and on, but we felt it was to be expected because of his medical history and his medication. My husband felt he was doing well enough, so off we went to New Orleans. The next morning he woke up to a mouthful of blood. We used the gauze the surgeon gave us and tried to put pressure and do all of the right things, but to no avail. The next day, when things were no better, not knowing who or where to go, in a state we'd never been to before, we were just plain lucky to pick Dr. Loyola's name out of the phone book. We called his office and were asked to bring him in immediately. Dr. Loyola and his staff, from front office to back office were amazing, and welcomed us like we were friends instead of strangers. THAT'S WHAT'S WARM, THAT'S WHAT'S LIGHT AND BRIGHT, THAT'S WHAT'S CHEERY. THE REST OF THAT STUFF ABOUT A WAITING ROOM IS SO NON-IMPORTANT WHEN YOUR AFRAID AND WORRIED! We found his waiting room to be just fine, we were there because we needed serious attention and that's exactly what we got! Dr. Loyola was alarmed about the amount of blood my husband had been loosing for all these days, and knew exactly what to do to help him. He knew he had to stop the bleeding right away which is what he did. Dr. Loyola also knew that he had to adjust his medication in order for my husband to be able to stop bleeding. Dr. Loyola even called my husbands medical team back in California to tell them how he had to stop his blood thinning medication so he could finally heal from the surgery. Finally Dr. Loyola was able to stop the bleeding, and prior to us leaving, he even gave us some great ideas of places to go and eat while we were in New Orleans! Dr. Loyola and his staff are terrific, we would be honored to recommend him to anyone needing Oral Surgery. Robert & Cathy A. read more