We recently bought a 60 year house with wall to wall carpeting. Since it's a slab floor built house, we decided to rip out the carpeting and have the concrete polished.
We did our homework, meeting with three contractors, asking extensive questions, getting bids in writing. We then visited the referral locations where we could view work already done by the contractors.
The contractor we initially wanted to work with was Demmert and Associates. He patiently and expertly answered all of our questions. His price was the most competitive and we liked the work he had done in the three commercial locations that we visited throughout LA.
However, it was too good to be true. As much as we wanted him to be our contractor, he apparently didn't want to us to be his customer! None of our multiple phone calls or two emails came back with a response. Nothing! It was as if he'd left the planet. We even thought maybe he was on vacation and gave him an extra week. Our realtor (friend) then gave us the tough love truth, "move on!" We've since moved to the competitor, who promptly answers our calls and is doing the work this week.
We would have liked to work with Demmert and Associates, but just letting you know that we never even got to. It's a shame really. But perhaps it's best in retrospect. read more