I was greeted when I walked through the door with my guitar. Attentive employees interested as I…read morecame wanted to take a look at the guitar. I explained that I needed new guitar strings (I hadn't changed them in a while ) A gentleman assisted me in choosing the best strings for this guitar. I left my guitar with them for a few hours ...I When I came back, I was happy to see it cleaned up and winew strings on it for me.

Yesterday, I went to Guitar Center to sell back some products that were still basically brand new…read moreand had only been used once. I understood that I was already past the return deadline and would only receive about 60% back through their buyback program, which I was willing to accept. However, the experience became extremely frustrating due to how I was treated by staff. I drove 40 minutes to the store yesterday only to be turned away because I didn't have my ID with me. So today, I made another 40-minute drive to try again, only to be turned away a second time because I arrived three minutes after the start of their "closing procedures." I was then told they are not allowed to process buybacks within an hour of closing, despite the store still being open. After spending nearly 2 hours and 40 minutes driving back and forth between both trips, all I walked away with was disappointment and frustration. The lack of communication, consistency, and customer service was extremely disappointing. Because of this experience, I will no longer be shopping at or doing business with Guitar Center. May I remind you gas is at $5 a fucking gallon.

This place is definitely worth the hype! Their customer service and repair is super fast and…read moreaffordable! The shop has an amazing selection of guitars and rare collections. Lastly their vast knowledge really helps you feel comfortable about your decision if you choose to buy.

the very best guitar shop I have ever dealt with ! and I've been around and had many other places…read moreto compare to. Paul and his people are superb. I couldn't be happier. honest people with fair prices and perfect service. you can't say more than that. Susan from Prescott Az

Austin makes some wonderful guitars & is a fantastic luthier. Did I mention he does repairs, as…read morewell? He's basically a jack-of-all-trades, when it comes to stringed instruments. I'm hoping more people start to notice his exceptional craftsmanship, attention to detail, & choose to commission his talents. The quality will surpass your expectations, without a doubt. Whether you're in the market for a custom build, or just need some maintenance, he's absolutely exceptional! CW

From the owner: McKee Guitars specializes in building custom guitars and guitar repair.read more

very rude on the phone. My phone glitched so I had to call a second time and was hund up on before…read moreI could speak. And was yelled at after I tried to call again.‍ I don't know if whoever I was talking to thought is was a prank our something but trust me no one is trying to prank call a music store lol

ABSOLUTELY PERFECT! (Sorry it took me THIS long to pat the review ;) I treated in my dad's old…read moreguitar (few long back) and bought this gorgeous thing I now named "Fuji San" (ふじさん） the staff are super duper friendly and knowledgeable - although I didn't get to meet their awesome manager Steve, but from what I heard on the phone he is a great guy!!! Go there my music loving friend, this little shop's got everything you need! From guitar, ukuleles, electric guitar and much more!!!! I'm so glad I found this place! Thank you for existing! Keep up the great work!

The owners know what they are doing and bend over backward to help out. They want people to succeed…read morein the lessons.

DO NOT take your guitar here for any service. I took in my Martin OM-21 to have the binding…read morere-glued and they absolutely butchtered the guitar. There was a 2" x 4" section on the back where they peeled off the gloss finish, there is glue smeared all over the side of the guitar along the waist area, and there are multiple scratches and dings on the body and neck. Worse yet, their response was simply "We've never had this happen before". It was just a stunning lack of workmanship on a high end acoustic.

Guitar repair & Set up- PIckup install and electronics work done on my Gibson SG Excellent. Love…read moreit. Highly Recommend

Guitar looks and plays great. I was also very happy with the service and care for the Guitar.read more

It's been ages since I've been to a Guitar Center. They honestly have a plethora of pretty…read moreaffordable guitars and ukuleles that I was checking out as a hobby that I wanted to pick up on. Staff here was really helpful and friendly. Cool amplifiers too, always plenty of parking and worth checking out as long as you're not playing "Stairway to Heavan"

This guitar center is very good, the employees helped me out with a situation I had from a guitar I…read morepurchased elsewhere;they offered help and even reached out to corporate for me

Great store, excellent staff and your favorite products ! Do yourself a favor and check them out!!read more

I have purchased several guitars from this store. Their customer service, selection and attention…read moreto detail is fantastic! They truly care about their clients and experience. I wish more businesses were like this one!

Bigger selection of music than most stores. Like how many instruments can be rented even things…read morelike an alto flute which renting from anywhere is hard to come by.

Very pleased with their quality of service and support. They really did a great job helping us get…read morea wonderful violin 2 years ago AND after lots of hours of practice/performance Quinlan & Fabish exceeded expectations of a masterful tune-up and maintenance. They generously applied new finger tapes that tested perfectly upon pickup with our insTuner App. We were also pleased that they did a very thorough inspection, - identified that our bridge had a slight warp and replaced it. We are NOT employees, friends, or family- just a legit positive independent unsolicited review. Thankful for their great help!