Straightline auto body is literally the best . They are the…read moremost amazing people I've come across in a long time . They have always made sure to take such good care of me/my car in every way they can . I was in an accident in 2019 where I was rear ended . They did all the work through insurance at that time . I ended up having issues with water getting into my car several YEARS later that was related to the accident & without hesitation they asked me to bring it in . They paid for my rental , & took care of the issue . Well the same issue started again (not necessarily an issue with the repair but nonetheless) Again they said "bring us the car & we will have a rental waiting" . They kept my car for TWO months to make SURE the issue was resolved . Leading us to now . Unfortunately here my trunk is , taking in water again !! I call , they say absolutely bring it back , we're going to figure this out ! Well , this time it was due to the installation of my backup camera done recently ! They had ZERO obligation to help me let alone cover the cost ! Had they required payment I would have been out of a car honestly . They not only fixed the shop's mistake from the backup camera , they cleaned the ENTIRE inside of my car to get rid of the mold & mold smell . They didn't ask for a dime , & even after apologizing 500 times honestly didn't one time make me feel bad ! Coming across genuine/good people these days isn't easy , especially in the business world . Thank you Jason , & all of the straightline team !!! I can't even express how thankful I am to you all .

Had a scratch on the roof of my brand new car. Called insurance company and they recommended…read moreStraightline. It was over a month before I could get my car in for an estimate. They are super busy. BUT, it's worth the wait. After the wonderful gentleman looked at it, he told me to wait a few minutes. He took my car and a few minutes later brought it back. No scratch. No charge. HONESTY! When a company has this kind of honesty I can't help but give them 10/10, 5 STARS, 2 THUMBS UP!

Great company for ur auto service needs…read more ......,........... Good right now service needs done right bring ur car or truck here and it will be done right

Took my 2020 Wrangler Unlimited in for the 75k mile service. Very pleased with the work and price!…read more It's nice having someone local that can do the work without having to pay dealer prices!

Quality courteous service by professional and knowledgeable staff at prices that are fair. This is…read morea reliable auto repair shop.

Took my car in it had a misfire and they tried to tell me it would be 4000 to fix because my water…read morepump was out what a joke. Took it to another shop turns out my water pump not even bad that shop fixed my miss fire and now everything is running good but Pipers auto definitely on some shady stuff

Awful service. Charged nearly $200 for an "inspection" then tried to charge $1500 for a new fuel…read morepump. Declined the service and inspected the fuel pump myself. Found the fuel level float popped off, so the gas gauge was not accurate and the car had simply run out of gas. Attached the float back to the fuel pump and added gas. Took 15 minutes. Scammed out of $200 because they clearly did not inspect the car, specifically the faulty part they said needed fully replaced.

the best shop in town. amazing service. The team at Hoffman…read moremade my day so much better. Thanks again Hoffman auto repair

Very happy with the work I had done on my car. I was able to get an appointment easily and my car…read morewas ready in the same day!

Do not go here. They ruined my buddy's car refused to fix it replaced the radiator and left the…read moretranscooler lines disconnected after that they tried to say " oh we dident touch that" yes you did the cooler lines run to the radiator.

Great family owned and run business. Excellent, friendly, reliable service at reasonable rates…read more They work on large and small engines and stand by their work. I highly recommend them. Jim F

Andy Wise does not stand behind his 90 day parts and labor repair warranty…read more Riding mower broke down before the 90 days and when I sent it back for work that should have been covered under warranty, he kept it for two months and charge me even more. Second repair, he also tore down my mower before even giving me a new estimate. When I asked for it back as is, he said he'd have to charge me just to put it back together. Also doesn't honor the repair price he quotes you. Overcharge! STAY AWAY !

Service need to improved , not all the ready to go mexhanic store that you want to get fixed and…read moreready !

Excellent customer service! Friendly and made it possible to get our car fixed at a decent price…read morebefore our road trip. Highly recommend!

I don't know who to credit with this quote but it says "People of integrity are willing to let time…read moreprove them right." I took my car in to have what I thought was a bad power steering pump. Terry, our service advisor, had the mechanic look over the system and found a blown line from the reservoir to the power steering unit. Turns out the steering pump was alright and it just needed the line replaced saving us a lot of money (a lot of money!). That is the honesty and integrity paired with professional, knowledgeable, friendly people that got my attention years ago and will keep me as a loyal customer into the future. Thank you Terry and Buckeye Toyota!! Note: The service advisor I wrote about from a few months ago is apparently no longer there. I didn't see them today nor a couple months ago when we had our other car in for service.

So I drove out here from Columbus to shop around for a used Nissan Leaf, there were 5 of them in…read morethe area at different dealerships in the Lancaster Area. I honestly didn't know why I even stopped here 1st but I did and glad I did. I mean felt like I got a somewhat of a deal? As far as pricing goes we met in the middle and I'm very happy with the car. But if you do come down here from Columbus, definitely ask for Josh Roach. My man, was super cool and made sure I was taken care of though out the car buying process.