Murphy Mobile Mechanic Service is Excellent and a life saver…read more One day my girlfriend's car didnt start. I thought it was the starter based on what I was hearing. But I wasn't 100%. So my girlfriend was going to take it to a shop and was quoted over a grand. So Instead I looked on yelp and found Murphy's and requested a quote at about 10:50pm on a Friday night. I got a text to my cell phone at 11:02pm just minute's later!! He asked me what I heard and he agreed that it sounded like the starter. He got all the information about the car and said he would contact me in the morning. The very next morning he called me and got the part and was headed over to my apartment to help. He got here quickly and tested to make sure it was the starter before he installed it to save time and money. And got it installed and ready and working perfectly in about 30-40 minutes. He charged us for the part he brought for us and the labor and we ended up paying around 600 bucks when we would have been paying at LEAST twice that at a shop, and we didn't have to worry about towing the car to a shop or anything since he came to us. We were extremely happy and I'd recommend him to anyone. I believe his name was John, If I'm incorrect I'm sorry lol. But he was very good, quick, knowledgeable and convenient. I took his business card and will definitely give him a call for future issues.

From the owner: We do basic vehicle repairs where and when you need them done. We come to you! For a fraction of…read morethe price compared to other mechanic shops. Quick and easy.

Truly the best price and customer service! Note that they are not in Westerville but on S Hamilton…read moreRd, but totally worth the cost savings. RF Tie rod replaced quickly, efficiently and cost effectively, where the big guys want to replace both and charge a lot more. And Mikal referred me to a great cheap alignment who also put a nut where the RF sway bar link was missing it, whereas the big shops wanted to replace both sides for hundreds more and the nut was no additional charge. Definitely will use again!

From the owner: We service all variety of vehicle year make and models. Including foreign cars. We provide quality…read moreservice at competitive prices. Our goal is to save you money

Quick response, fair price, very knowledgeable, referenced me additional repair places since he was…read morefull

From the owner: Our experience in the automotive industry. We are and have been repairing and rebuilding…read moretransmissions in Central Ohio for over 45 years. We have seen the changes. We are up to date with the latest repair information and techniques. Our commitment to quality and craftsmanship makes us very unique. Along with committed parts suppliers. Makes a winning combination.

I recently had the water pump replaced on my vehicle at Luke's Auto Shop. Unfortunately, shortly…read moreafter the repair, I discovered that a coolant hose clamp associated with the water pump had been left improperly installed. This caused coolant to leak into the engine bay and could have led to much more serious engine damage if it hadn't been caught quickly. A mistake like this is concerning because the cooling system is a critical component, and something as basic as verifying that all hose clamps are properly secured should be part of every final inspection before a vehicle is returned to the customer. That said, I also believe it's important to recognize when a business makes a genuine effort to address a problem. Once the issue was brought to the shop's attention, the service manager handled the situation professionally. While the original workmanship issue should not have occurred, he did what he could to make the situation right by listening to my concerns, arranging for the vehicle to be checked over, and working to restore my confidence in the repair. No repair shop is immune to mistakes, but how those mistakes are handled matters. In this case, the initial repair fell short of the standard I expected, but the service manager's professionalism and willingness to stand behind the work improved what could have been a much worse experience. Overall, I hope the shop strengthens its quality-control procedures to ensure critical items like coolant hose connections are verified before vehicles leave the shop. If they do, I believe they can provide a much more consistently positive customer experience.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

Very Efficient, professional,and hospitable. Special shoutout to Ty in the tow truck for helping me…read moreget my belongings out and making a bad day not so bad.

Great customer services excellent and friendly. Had our brakes replaced and transmission fluid…read morereplaced. The pricing was fair. They did a great job and were thrifty.

Manager was very polite. I got my brakes done here and it was WAY overdue to be done. He was so…read morepolite in explaining and showing me that I also needed new rotors (paper thin with rusty holes!). He got ol faithful up for me in record time and for a fair price. I will be back again!

From the owner: Ohio Autocare Reynoldsburg has been in business for over 30 years and provides a wide range of…read morecommercial and family fleet vehicle maintenance, repair and installation of brakes, tires, exhaust and catalytic converters, steering & suspension, air conditioning, tune ups and more to customers in Reynoldsburg and nearby east Columbus area.

Awful service. Charged nearly $200 for an "inspection" then tried to charge $1500 for a new fuel…read morepump. Declined the service and inspected the fuel pump myself. Found the fuel level float popped off, so the gas gauge was not accurate and the car had simply run out of gas. Attached the float back to the fuel pump and added gas. Took 15 minutes. Scammed out of $200 because they clearly did not inspect the car, specifically the faulty part they said needed fully replaced.

the best shop in town. amazing service. The team at Hoffman…read moremade my day so much better. Thanks again Hoffman auto repair

I typically read the reviews first before I take in my vehicle to any body shop or mechanic shop…read more This time I did not. I took my Nissan truck in due to the river side door being an issue. Now typically when you take your vehicle in for something simple, you need to be prepared for the mechanic to explain to you that the rest of the vehicle is in dire need of thousands of $$$ in repairs. The gentleman that helped is named Seth, and was immediately helpful, took a look at my locking mechanism of the door, started working on it , cleaned out some of what had gummed up in the lock over the years. He used some lube spray and offered his advice on his recommendations for the lock. He didn't charge me for the time he took to clean out the lock, and get it to reset, just said have a good day. I'm not sure of what other mechanic shop that does a job like that without charging, but I have to say, it was refreshing to see some good ol' fashioned customer service in action in this generation. You don't see this everyday, and when you do see good customer service, you really do have to appreciate it.

The worst experience I have ever had for a mechanic. My vehicle has been there since Oct. 2025. I…read moream writing this on June 26, 2026. The owner keeps saying it will be ready in two weeks. I went into the shop to check and the vehicle is in pieces. Terrible customer service. They don't answer the phone when I call. Continually makes excuses about delay. When I threatened to sue he said he would charge me for taking up space in his shop. Absolutely ridiculous!! Do not recommend.