My family chose Viewcrest for skilled nursing after a short hospital stay. The staff was extremely…read morefriendly and supportive. The physical, occupational and speech therapy teams were excellent. Dietary went out of their way to provide foods that the client preferred. We really felt listened to.

DO not work for viewcrest. Cheryl the DON is outright mean. She will harass you, scream at you,…read moreaccuse you of false things and will fire you for no reason. I told her the union will be following up with her and she hung up mid conversation with me. How immature and awful for a DON, not a good reputation. She's got fired from lots of past facilities due to the same reasons and not fulfilling the role. She thinks one person per 19 residents on each unit is safe and ok and says we are fully staffed, which is so unsafe when we were not fully staffed. She will work you into the ground with no breaks until you get sick or end up in the hospital/doctors. I got fired because I have open wounds on my feet per my doctors request I stay off my feet for a couple days. She said that's not an excuse and fired me. How awful, she does not care about her employees. Do NOT work here. I added beginning photos of my feet and how bad they were and she wouldn't allow me to put my feet up. I was crying due to how much pain I was in. And they do not listen nor care about the residents as they should. I worked doubles everyday to make sure the residents were okay. Lots of complaints from families about this place, I've got stories on stories about this place from families.

I wanted to get my smile fixed and I did.And they did an amazing job at very affordable price.read more

They tell us to call for an appointment for the dentist part of it at 730 am I have been trying…read moresince Friday may 2025 and have not been answered I tried yesterday was in call log from 730am till 845 a! Before I gave up with three people in log a head of me I then tried in the later morning with same results, I drove by there seeing five cars in the lot, I am trying now since 730am and was hearing wait music now it's constantly ringing since 745! This is horseshit

Good luck hiring and keeping staff for the new building! Careful if you apply, they run the "bait…read moreand switch" tactic. Very poor employee culture. You are just a number to them, which is surprising since this is such as small community. For the longest time, I wondered why this hospital was so short-staffed for having so many nursing schools in the town. After working here, I no longer wonder. Tip: Drive to Minneapolis for healthcare. This town has seen better days.

Cardiac care. The doctors, nurses, and all the staff have been so kind here. When they come in the…read moreroom to check on my dad they have been very thorough. The office area is so helpful and just employees walking by are willing to help you and have great positive attitudes!

I had back surgery scheduled for several months at St. Mary's in Duluth on April 15, 2026. I…read morearrived as directed at 10:45am. By 11:00am I was in the pre-op area and changed into surgical gown and hair net. An I. V. Was put in my arm then I was taken down for a C. T. Scan to guide the surgeon during the surgery. Shortly after I was back in the pre-op area and told as son as a room was open I would be taken into surgery. By 2pm I was still waiting. I of course had not eaten per direction since the previous night and had not had anything to drink per instructions since before 9am that morning. Around this time an elderly patient whom I assume might have had some sort of dementia was put in a room directly across ghe hall from me. That patient was yelling screaming and swearing for around two hours as the nursing staff tried to calm him to no avail. Finally that patient was taken into surgery around 4pm as I was still waiting thirsty, hungry and in pain. I was told by the Anesthesiologist and surging that as soon as the next room was available I would be taken into surgery. At approximately 4:30pm the surgeon came to my pre-op room and told me that there was not enough surgical staff and they would not be able to do my surgery. I and I could go home. I thought it was some kind of a joke but it was not. After talking to several people I found out that Essentia and St. Mary's management did not pay enough surgical staff to be there the second half of the day to ensure that surgeries in the later part of the day would be staffed if the surgeries in the earlier part of the day ran later than expected and not enough surgical staff would volunteer to stay late to do me surgery. My wife who rearranged her schedule to drive me the hour and a half to St. Mary's had already returned home as I was told I would have to stay in the hospital for two to three days after the surgery. I called her and she again drove another hour and a half each way a second time that day to bring me back home. I tried to complain to management but was unable to have anyone from management speak to me. The only thing I was told I could do was to call patent relations and leave a message which I did and a day later they called me. I lodged a complaint and told them I wanted a call back from upper management responsible for making the decisions not to pay enough staff to be there to ensure the surgery I came in for would be performed. I also told employee relations that i wanted to make sure this was not going to happen to anyone else or I felt the public should know that St. Mary's was doing this to patients. No one ever called me back. This is the poorest third rate example in my view of a hospital that only cares about money and not the patients. The stress and anxiety of waiting to have a very painful surgery along with hours of being naked and draped with a hospital gown with an I. V. In my arm dehydrated, hungry only to be told I had to call my ride and leave was unbelievably poor and pathetic care. I have no issues with the doctor or nurses just management who made the decision that lead to this happening to me and then did not even have the courage or decency to respond to my request to speak to them. What happened to me should be a warning to everyone what St. Mary's is about. In my opinion they only care about money and have no respect for patients.

My 16 year old daughter is sick and I was unable to leave work today to bring her in. I sent her…read moreto the Urgent Care to be checked out... She told me that the nurse practitioner swabbed her throat and then rubbed her back, comforting her. I just want to say thank you to you for comforting my daughter on her first trip to the doctor by herself. Your kindess was noticed today!!

This review is not specific to any care at the facility but the lady I had to talk to on the phone…read morelisted here on yelp is complete garbage. I had a simple question as to what services were provided. She told me she couldn't understand my question and hung up.

I sliced my thumb and went to the Aspirus St. Luke's ER in Duluth, MN. The care I received was…read moreexcellent; the triage nurse cleaned my thumb and assessed the damage proficiently and professionally. The ER doctor, Dr. Todd Struckman, was excellent! He had my thumb numbed and stitched up in no time; he was professional, friendly, and knew what he was doing. All in all, from admitting time to leaving, I was there about 2 hours. The cost was $130. My 5-Star review plummets to 3 because when I returned to have the stitches removed, the admitting nurse told me it would cost ANOTHER $130.00. This is the most ridiculous thing I have ever heard. Another $130 to have 5 stitches removed????? Having stitches removed should be part of the 'Continuity of Care', NOT a new fee. Nor was I informed of this preposterous policy when I checked in at the Registration Desk; the nurse told me. If she hadn't mentioned it, I would have been informed of the cost AFTER my stitches had been removed. What then? This kind of lax information policy is completely UNACCEPTABLE. So, although the care I received was awesome, the double charge policy is deplorable and egregious.

My husband has a critical blood clot in his leg, we started with a wonderful traveling Dr, then he…read moregot given to Dr. Hood, who was sarcastic and demeaning. Then to some Tabby who never called back until tonight when the Pharmacist called her. She left a message stating even though you have a critical condition, we are not a fit for you since you had words with Dr. Hood. WTH, my husband could die from this and you more worried that he had words with Dr. Hood, that has horrible reviews and bedside manners. No wonder Aspirus cannot keep doctors. Please, think twice before going to the vascular department here, you will be sorry unless that amazing traveling doctor was back, she cared. The staff as far as nurses, ultrasound, etc were great. But who calls a patient and says that. Didn't you take an oath as a doctor to help people? I wanted to give a 0 star, but it wouldn't let me.

Went to get a physical done and get certain aches and pains checked out. Wasted my money! I sat in…read morean office explaining my problems and got no treatment. What a waste of time. Don't go to this clinic, you're better off sitting on the couch at home and complaining about your injuries.