I had an appointment as a return customer, but on my way to the appointment, I was involved in an…read moreauto accident where I had to be taken to the closest hospital for my injuries. Two days later my husband called and spoke to the owner Karen(perfect name cause she is half Karen/B!+ch). Anyways, he explained to her about the auto accident that I was in and Karen said that we should have called to let her know that i couldn't make the appointment time as they were sold out and that it's not fair to others who wanted to sign up and I had a reserved spot that could have been given to another person. My husband apologized again and asked if he can reschedule an appointment in the next few months once I was back on my feet again after the auto accident. She told him that I was not welcomed back even though the accident was not my fault and we are responsible for calling ASAP if something changes. My husband told her that I was unconscious when I arrived at the hospital and he was unaware of my appointment that day so he didn't know to call that I would not be able to make the appointment that day. Karen didn't even have any empathy that I had been in a very bad accident on my way to her event. I really hope that others read this comment before they decide to give your hard earned money to a lady that has no empathy or gives the benefit of the doubt to their customers should something arise and can't make the appointment or arrive minutes late. I've read the comments that she has left others who have simple questions or speak up about something that they don't like during their treatment appointments, and Karen goes into immediate defense mode. Yes, it's your company and you can run it how you like, but learn customer service skills & grace towards your customers. Yes, you have over 50,000 satisfied customers (spare me the lecture Karen yada yada yada)but life happens. You can't tell me that you have never skipped or missed or even been late to an appointment. I'm sure they allowed you to reschedule and not ban you as a customer. You should learn how to treat customers. Maybe you'd have a higher number of satisfied customers. I'M SURE THAT I'VE HIT A NERVE WITH THIS REVIEW AND KAREN OR HER HUSBAND WILL FIRE BACK WITH A NEGATIVE RESPONSE. Now, to the people who I hope read this review, read all the other reviews that are 1-2 stars and read how she responds to them and read mine as well. I've had the teeth whitening services done once and I was happy with the results, so happy that I wanted to have the services done again. But now I'd rather do it at home or my dentist office and get the same results if not better. Do you really want to give your money to a "KAREN" or a company that will ban you and chastise you like a child if you're late or get into a life threatening auto accident. I certainly don't want to give my money or my time to a witbusiness that is rude and unprofessional.

I'm really happy with Gently White and I plan to come back annually! I'm 31 years old and drink…read morelots of coffee and dark soda. After a week, my teeth are back to baseline! The cost is very affordable at $50 (includes the $10 deposit) for the procedure. Afterwards, you are offered an extra $65 to purchase the advanced whitening kit, which comes with a mouth guard, LED light, whitening solution, and a whitening pen for the purpose of maintenance or further whitening your teeth. The Gently White team is a husband-and-wife duo who operate in a different halls in various cities. They are very prompt and provide a detailed rundown of the system, as well as a baseline assessment of your current teeth condition. They call you as a group to have your teeth whitened for 25 minutes. Afterward, they have you rinse your mouth and then reevaluate the whiteness of your teeth. They offer a numbing gel if your teeth are sensitive. Mine weren't sensitive, but it was nice to have that option. Additionally, they inform you about the advanced whitening kit should you choose to continue the journey. I decided to take the splurge and I find it well worth it! I was worried at first thinking this was a scheme, but the results speak for themselves!

I've been coming here for the last 7 years and always love my spray tans! The tans always turn out…read moreso natural and even! 10/10 recommend coming here for your tans :)

This was the first spray tan I've ever gotten, and I had the best experience, they made me feel so…read morecomfortable and explain the process thoroughly, letting me know what to expect. I was also impressed about the amount of detail they go into about things you should or shouldn't do after to make sure you keep your tan the longest. My tan turned out beautiful And lasted me a long time, even on vacation when we were in a lot of pools, which I know can make a tan go quicker. But mine looked beautiful the entire trip. I won't ever go on a vacation again without getting a spray tan ahead of time.

Jess did my eyebrows!! She did an exceptional job and even fixed my old work. I would highly…read morerecommend her!!

Jessica is great! She is very professional. She helped me by correcting some poor work I had done…read moreby another brow shop. Brows matter.... Rebecca

Excellent service. Very relaxing environment and quality results. Can't say enough about the good…read moreexperience.

Ugh this is so tough cuz you never wanna hurt someone's business but …read more.... It just didn't work. My teeth looked almost no different and my husband's changed only a little. I do the home bleach kits from my dentist normally and they get my teeth nice and bright white. The issue is, it takes weeks because I have sensitive teeth. So I have to do it slowly. I thought great! Go here and get it done in an hour! The woman doing the bleaching is lovely. It's a nice facility and she's welcoming and warm and it was very pleasant. I paid extra for the treatment to stop sensitivity, but it didn't work at all. I still had intense pain for two days after. My husband did totally fine without any treatment for sensitivity. So I think that's just me and my teeth. Here's the part where it got hinky. She waited to hold up the color chart to determine your before and after results AFTER we were in the chair, reclined, with the lights turned down, and dark glasses on to protect our eyes. She did it independently so at the end she could say "wow! You moved up four levels!" The issue is, I saw almost no difference in my teeth at all. And since I hadnt been able to see my "before" color on her chart I couldn't argue the lack of change. I whiten them at home all the time so once I got into the light and looked I could see it hadn't done hardly anything. I did it a month ago, and today I did my first treatment with my at-home bleach kits, and that's why I'm posting this review. After one treatment with my home bleach, I am at least one step lighter than I was after a whole treatment with this company. I suggest not wasting your money and either doing zoom or the home bleach. It just works so much better.

The absolute best dentists in the world. I used to be terrified of going to the dentist and now I…read moreactually look forward to it because everyone here is so nice and so helpful and understanding. They go above and beyond for their patients and I really appreciate them. Every single person working here is great. I have healthy teeth now and even got Invisalign! Never be afraid to go to this dentist, you will love it. It's so clean, too and a lovely environment. Truly the best of the best and most professional.

Amazing! Very thorough, friendly and most importantly gentle with the procedures. I have found…read moremyself new dentist and I am thrilled.

i've been going to this dental office for two years now and cannot say enough good things. they…read morehave been so welcoming and kind. the hygenists, front desk staff, and dr. douglas and kloss are all great people I actually look forward to going. they've cured my dental anxiety by thoroughly explaining each procedures that I would need or not need. & they are flexible & understanding with my pain management requests. I would be weary of the negative reviews you see here about overcharging and unnecessary work. that had been the complete opposite experience i've received. if you're uninsured their in house plan is incredible. I could not recommend them enough!

Not a place to go...don`t pay in advance. Not even a star, Shane Douglas, the worst dentist I've…read moreever seen.... dishonest, who does not think for a moment about the patient's well-being but only about his own greed and profit. They billed me for crowns even though I didn't want crowns and didn't refund any of my money. They made a mold of crowns on my front teeth, without the teeth needing crowns, just so I would pay more. Did you sign a Hippocratic oath??? I went in with a tooth that had a slightly chipped composite veneer and left with mutilated teeth, with pain for over 3 weeks, I got depressed and they won't refund my $ 36,000, because I don't want to continue at this office. The auxiliary staff is arrogant, rude, unprepared, they make medical statements that they shouldn't make. No passion for dentistry...just greedy rude people.

What an absolutely remarkable dental experience. Dr. Jon…read moredoesn't upsell. He is genuinely thinking of the best interest of the client and their pocket. His explanations are clear and easy to understand. The staff is professional, friendly and beyond helpful. Why didn't I come here sooner?

My favorite dentist and staff ever!! Always a clean office,…read moreextremely friendly staff, never an issue with anything. Highly recommend.

Rita is a gift! I really loved her response time and my…read moreteeth look amazing! Her personality is genuine and she's a hugger. I fell in love. Thanks for a great STELLER Smile, don't miss this one... she's a gem

I bought a Groupon and booked an appointment. Nobody was there when I arrived. Called several times…read moreand did not receive an answer or call back. Wasted an hour and a half. Hoping I can get my money back from Groupon

A pleasure like always! Dr Smurthwaite and staff are excellent and so friendly. Stephanie is the…read morebest hygienist I've ever had. I highly recommend this office.

Dr. Smurthwaite is the most professional dentist I've ever worked with. He's worth every dollar and…read moreI wouldn't switch dentist's to pay half. I've bought a few teeth replacements off him and they're beautiful, translucent, seamless, even, and flawless. I have several Emax crowns including a far back molar that flows seamlessly behind a Corr Labs Custom Designed Zirconia Implant and you can't tell one from the other. Unless like other dentists that you have to take impressions and send out to 3rd Party Labs... Dr. Smurthwaite has the technology and hardware to make them on the spot in 30 min or less. I've had absolutely zero issues with my gums and he treats you like a Sacramento King! Next up... 8 Veneers! And I don't even need them! I just want em cause he makes the best! Thank You Dr. Smurthwaite!