I initially went to the Owings Mills Office for an emergency appointment last year, and after great…read moreservice - I decided to return for my annual cleaning and overall check up. I scheduled, and due to my own fault, I missed the appointment. I called the next day after realizing it, and was met with the MOST rude office manager. She told me that I was blocked from making a new appointment because I missed my "new patient" appointment. I told her I'd been in once before and she said b/c it was an EMERGENCY appointment that I was still considered "new" (mind you this isn't my primary dentist but I was thinking of switching over) so they basically BANNED me for accidentally mixing up the date of my appointment. I went in the office to personally speak with someone in charge and to my surprise, the office manager didn't give the same energy she had over the phone once I dropped in- she then offered to speak with someone to see if I "could get rescheduled" which I later found out SHE could've easily done the reschedule. I don't know what type of games this office is playing, and everytime I've been in there they are empty- they should want the business. I called to the Towson office was promised a call back by the owners and that NEVER happened- that was a week ago. So, I'd say take your business elsewhere if you can.

This office provided sealants on my daughter's teeth. A year later, my daughter had two cavities on…read morethose teeth. When I questioned Dr. Anglin about it, he looked at me crazy and walked out of the room. I knew after that visit that we wouldn't return, but I wanted to take care of my daughter's teeth before discontinuing my appointments (especially since it would be a different dentist). When I came to get the cavities filled, I encountered more rudeness and impatience from Dr. Ajayi. When my daughter didn't do exactly what she asked her to do, she walked out of the room. The hygienist offered ways to help - smaller inserts for my daughter's mouth, cushions for my daughter to sit on to raise her, etc. Dr. Ajayi walked out of the room seven times!!! She spoke negatively about me and my daughter to the dental hygienist in front of my other daughter!!! I have never seen this type of unprofessionalism from a dentist! I am terribly disappointed by their lack of courtesy, compassion, and professionalism.

very rude staff, I tried to wait in the "waiting room" but they told me I could not wait in the…read morewaiting room for my partner to have his appointment. nobody else was in there and didn't go in there the whole time I was there. I had to wait in the hall. I will not be returning here.

I cannot say enough about the staff at Oasis Dental! I have extremely sensitive teeth, and a…read moreterrible case of TMJ. We just moved to the area, and I was very concerned about finding a new practice. I am thrilled with the care and service that I've received, and am happy to recommend them to anyone who is looking for a new service provider.

So senior year of college, I fell and hit my face on the sidewalk. In addition to supreme…read moremortification, my souvenirs from my experience included two chipped teeth. Completely embarrassed and over four hours away from my dentist in NY, I immediately sought referrals to a dentist. Someone recommended Dr. White, and I have been going to see him ever since. When I had my "emergency," Dr. White fit me in the next day. Granted, I had to wait a while since I didn't have a formal appointment, but he was able to quickly fix my problem... And my teeth look great! In addition, I had crummy insurance at the time that was NY-based. Dr. White's staff made extensive calls and worked with the insurance company even though it clearly was not one of their preferred plans. Since then, I have been back for cleanings multiple times. Expect to hear funky music (not your typical elevator, lite FM music) in the halls. The cleanings are thorough yet not painful, and the staff will frequently explain any abnormalities and show what you should be doing better when brushing, flossing, etc. I never got the feeling that Dr. White was recommending procedures just for the sake of doing them. I would definitely recommend Dr. White! Even though I now live over an hour away from his offices, I still make the trek up to Lutherville when I can.

Ive been going to Dr White for a few years now, and recently had to undergo a root canal. Dr White…read moreused his expertise and referred me to go across the hall to Dr Volk for this root canal specifically (Dr White does do root canals FYI). I never had a root canal before, so naturally, I was terrified beyond means. Dr White and his staff coordinated with Dr Eric Volk and his staff and made my entire appointment seamless between having the root canal and then crown work done in one swift step. The accommodations and degree of care between the two offices were unbelievably amazing, and I can not thank all of you enough. Thank you so much for catering to my dental anxiety, each time I am getting better and better with it- and it's all because of your wonderful staff. PS: Thanks for the hugs.

I have been a patient here for years. I am not scared of the dentist however my daughter who is 17…read moreis very scared. This was her first time at an adult dentist. She had several cavities that needed to be filled or watched etc. Dr. Castro suggested she'd come to the latest appt which was 7:00 pm. He knew she was scared and once she started to get extremely nervous and anxious he walked her through breathing exercises, turned on calming music, and turned the lights down. He had her so calm by the time the work started, I couldn't believe it. I have come to this practice for many years and have always been happy but today they really nailed it. Professional, caring and so very kind.

Fallston Dental is a great place with great people. I am a wheelchair user, so parking and access…read moreare really important. Equally important is access once in the building--barrier free and they schedule me in a larger room for easy maneuverability. Everyone is incredibly polite and responsive to questions. Also, the customer service and scheduling are amazing! They send appointment reminders and are VERY easy to contact! I see Dr. Castro--he's such a cool guy. We had an hour-long discussion about guitars and his love for music. He does great work and is extremely knowledgeable. Dr. Castro is also great with minimizing pain and offers affordable services! Rosie is amazing at processing insurance claims. On a few occasions, I was reimbursed several hundred dollars from my insurance--thanks to her! Lastly, the office is very clean and staff take great precaution in protecting your safety--especially during COVID. They have new equipment that filters the air during procedures. If you or your family are looking for a great dental practice, I highly recommend Fallston Dental and Dr. Castro! Joe Barrett

The entire staff was super helpful and friendly. I have zero complaints . Very flexible with…read moreappointments and late appointments available as well

Thought they had great prices but ultimately a HUGE waste of money. Separated my braces removal and…read morecleaning into two separate appointments that were less than 20 mins each. Despite the extra costs that came with these multiple appointments I paid for multiple services including the braces removal which was SO RUSHED THROUGH that when he thought he was finished he actually said "oh forgot one" and had to go back in, meanwhile his assistant Kelly is calling him the entire time he's in my mouth ,rushing him to help with something else. Finally I left with glue still left on my teeth from braces ( I had less than 10 brackets left and they rushed so much that this easy job became a lazy unfinished one). As I was finished the bracket removal appt the dental assistant asked if I needed something but was quickly hushed... this office just added to my fear of dental offices and money hungry care providers. When I tried to get the money back that was left on my account for other services that hadn't been completed ,I was told I need to come in to "discuss why i wanted a refund" again forcing me to miss time at work to come to the office for less than an hour. When I missed these refund discussion appointments that I was forced to make they held my money for missed appointments without doing anymore work to my teeth. Had to ultimately lose sooo much money and time and still had to find a dentist who could actually help (and finish getting glue off). People are nice but work was horrible and processes were not in favor of customer. Ended up being one of the worst dental experiences ever.

Great dentist. Wonderful staff. Very family friendly. This has been my dentist since I moved to…read moreBaltimore County. Now I have a family and he is now their dentist too.

I have been going to Dr Rowland for 23 years!! We moved from the area 19 years ago and our entire…read morefamily of 5 still drives over 30 minutes, through the tunnel for our appointments!! His entire staff is AMAZING!!! We all have very thorough cleanings done, and any issues have been communicated clearly with suggestions of how to proceed and fix those issues. We have always left there completely satisfied!! Thankful to have found such a wonderful practice for our family to go to all of these years!!

Everyone from the front desk staff to Dr. Dancykier did a great job with my case…read more I had very old bonding on my front tooth that could not be bleached to match the shade of my other teeth. The result was a dark, dull tooth that I saw in every photo. I met with several dentists about it over the years but they either wanted to do more work than I was comfortable with, it was too pricey for me at the time, or their front desk staff were less than easy to work with. I was referred to this practice by an orthodontist. She said this office is where she sent all of her patients for that final aesthetic touch-up after long courses of braces or Invisalign. She showed me some before and after photos, and I contacted this office for a consultation. They were able to schedule me via email which was extremely convenient. After a thorough consultation and discussion of my problem and possible solutions, I was offered a clear rate sheet outlining the cost of the procedures. It's not cheap, but as the old adage goes, you get what you pay for. I'm happy to say that although the cost is high, the level of service and professionalism is as well. Dr. Dancykier encouraged me to be honest with him throughout the process, and when I decided that my temporary veneers were too long, it was easy to schedule an adjustment and re-mold so that the final results were perfect. Not once was I treated like a nuisance for asking questions or wanting changes made, which can be the case in a lot of other medical or dental settings. After getting my temporaries and final veneers, Dr. Dancykier contacted me to make sure I was happy with them, which I really appreciated. I may go back for one small adjustment, and it's nice to know that I can do that easily at this practice. Also, every single appointment I had here began on time, which was a nice added bonus on top of everything else.

Super skilled craftsman and artist, Dr. Boenning is kind, gentle, an expert dentist, and a down to…read moreearth medical professional who takes the time to explain the procedures. With an eye for detail and the experienced know how to make a perfect smile a reality, my teeth were fixed to a "better than what I was born with" appearance. They are natural looking, and long lasting (as I was treated 13 years ago and they still look great). "A+" service. I highly recommend his office/services to anyone in need. I am very satisfied, and heartily recommend him and his staff.

Dr Pat Ousborne is, by far, the most skilled "gentle touch" dentist I have ever met. Two years ago,…read more he removed my broken (hurting!) tooth and put in a bridge. I have been meaning to give him FIVE STARS for two years now. Having dental work done is scary. At every single step, Pat explained each detail. AWESOME JOB. YOU ARE THE BEST !

UPDATE - JANUARY 7, 2021- 10 STARS!!!! Cannot speak more highly of Ousborne & Keller DDS! AND…read moreDr. Patrick & Laura, Amie and Sarah!. These are the folks I have seen on my appointments over the last 3 months from October, 2020 through to my last appointment on December 2, 2020. Sarah is an awesome Hygienist. Very calm and comforting, with a sense of humor and a gentle spirit. She has taking my BP several times just to help me get an average reading. Amie has been EXTREMELY patient with me as I question the bill and in trying to understand the charges. I cannot even find more complementing words to describe Ms. Laura! She works closely with Dr. Patrick and is so incredibly friendly, unmistakably professional and very understanding, gentle with patients, accommodating and conversational! I have joked with both her and Dr. Patrick on my appointments and we have enjoyed many great laughs. Nothing like loud laughter in a Dental Office I have to say!!!!. Dr. Patrick, I do have to ask for your forgiveness though. I promised in December that I would floss more often...Well.....I DO intend on doing it....BUT I have not as OFTEN as I KNOW I should. I prom~~~,.....WAIT....MAYBE I'd better NOT promise!!! LOL!, LOL!. HAPPY NEW YEAR Ousborne & Keller, DDS, PA!! Wishing you continued Success and MANY NEW patients THIS YEAR!! PREVIOUS REVIEW- November, 2020 Dr. Patrick Ousborne & his whole staff are incredibly patient focused, friendly, and accommodating. Customer Service is their first priority! Dr Ousborne explains all services needed or recommended and which can wait. There is no rush to get you out the door. They work with you to submit your Insurance forms...although they don't specifically accept dental coverage plans. This allows them to upgrade equipment to keep up with advances in technology. Better for all of us patients!!! They take time to educate you on proper dental care, suggesting electric tooth-brushes for better tooth/gum care. I did not have dental care for 12 years....YES...you read that correct. I used my Philips SoniCare & Eco-Dent tooth powder ALL those years! Then I made an appointment, even a couple of the staff STILL remembered me!!!! I was VERY surprised that my teeth & gums were not in bad shape after that much time away with ANY cleanings & after YEARS of eating cakes, cookies, drinking sodas, juices, etc. I had a "small cavity " just starting to form on ONE tooth! Dr. Ousborne doesn't try to upsell you or add more "needed services" to your bill. He patiently informs you of what IS needed & lets you decide how to proceed. If you have the old-fashioned 'silver-colored' mercury fillings in your teeth & you are over 40 yrs old, go to Dr Ousborne to have him remove them!!. None of us need more toxins in our bodies then we already are exposed to. Ousborne & Keller WILL take great care of you. I cannot recommend them highly enough!!!