Dr Dennis Wu is very thoughtful, accommodating, and has very practical solutions. Happy to have found my new family dentist!

Dr Wu is an excellent dentist, great service at reasonable prices. Dr wu is a sole practitioner, unlike many of these group practices who upsell & recommend 5 figure 'treatment plans'. Dr Wu does your cleaning, he is thorough. Best to book well in advance. read more

Having used this guy as my dentist for six years now, I can't find a single thing to complain about. Every checkup & cleaning has gone over easy and painlessly, plus he has a pleasant demeanor and seems to give sensible advice. His rates seem quite fair, and he's never tried to upsell anything, push superfluous X-rays, etc. Since I haven't developed any cavities or gum deterioration in that timeframe, I guess that means the quality of work must be pretty good, too. read more

To me, Dr. Wu's office is the definition of a no-frills, top quality dental office. I've been to over a dozen dental offices in my lifetime over several decades. This one is my favorite. Dr. Wu's website shows that his pedigree includes a UC Berkeley chemical engineering undergraduate degree (a historically rank top two or three chemical engineering university in the world) and UCSF DDS; thus, he was a most hard-working, high achieving student before his undergraduate years through his graduate studies. This is significant. At his top dental school, he has been exposed to cutting edge dentistry education. This all is supposed to translate to top quality. Indeed, over my past several routine dental appointments with him, nothing has veered from this impression. I particularly appreciate the no-frills and polite customer service/"bedside manner" of this office. Liz, who works at the front desk, is also polite without any extra over-selling. This office has the feel of, and is, a local dental office that offers quality and best value, according to my shopping around the area. read more

I'm still a fan of this place and Dr Wu and his staff. They're very accommodating in regards to schedule and other concerns. Dr Wu will go to great lengths to take care of you, especially if you're an established patient. I feel very well taken care of, and can highly recommend his practice. read more

I had an outstanding experience with Dr Wu. The office was clean, the visit ran on time, he did the cleaning himself, and everyone was friendly and professional. I've been to many dentists over the years and have had negative experience with those who try to upsell unnecessary services- this was the opposite. Also accepts dental insurance. Fyi he is booked pretty far out (2-3 months) in advance at this point! read more

Easy experience. Routine cleaning appts are always short, concise, & comfortable. Dennis is friendly, honest, and helpful. He was the first person to teach me to properly floss. When discussing possible realignment treatment, he gave me a thorough analysis of all of my options, and did not recommend the costly & complex option because it was not necessary (would only have been an aesthetic choice). Still, he explained all my options, the procedures themselves, their time and cost investments, and potential benefits so that I was informed enough to ultimately make my own choice. I appreciate that he didn't push me into getting Invisalign or veneers, but still explained both as possibilities in detail (I was thinking about correcting a small gap in my teeth). The office will remind you when your cleaning is due via email, which is helpful for me because I can forget these things or put them off. Overall, very happy with my experience here. I get all the info I need, but am in & out in less than an hour. read more

A very comfortable interaction from start to finish. Elizabeth at the front desk is easy to schedule with and she attentively follows up to notify about last minute openings. Dr. Wu himself is also comfortable to work with, happily entertaining questions. His cleaning was more detail oriented than I've previously experienced. He offers lifestyle and long term care suggestions that are never paternalistic. You stay in the driver seat. See you in 6 months. read more

I went to this dental office for the first time today for a cleaning. The office was bright and cheery, the receptionist was pleasant and welcoming, and the hygienist did a very good job on my teeth. I can't comment on Dr. Wu's skills as a dentist because he didn't do any work on my teeth, but when he examined them, his assessment was in line with that of a competent dentist I had in the past. read more

Called on a Tuesday to see if I could get in a last minute teeth cleaning for Wednesday and they were closed! I left a message and Dr. Wu was nice enough to call me back the same day and scheduled me for noon the following day. Great customer service! :) He did a great job with my teeth cleaning, too. Dr. Wu is very professional and always made sure I was comfortable. He explained to me what he was going to do before he actually did it. I highly recommend him. I think I finally found my bay area dentist! read more

Was up for my 6 month dental checkup and not able to see my regular dentist in Chicago, decided to look for one here in Palo Alto, CA. And glad I was able to find Dr Wu. To my surprise, he performed the best teeth cleaning I had in a long time, very meticulous and passionate on ensuring that your teeth is in best shape it can be. He told me upfront that he will dig deep in the gums to see below my gum lines and ensured me that if the procedure was uncomfortable, let him know. Most dentists I've been going to wont even tell you what they will do until your scream from the pain. He was gentle but deliberate and your mouth will thank you. I would highly recommend Dr. Wu to anyone who cares about their teeth. read more

DDS Dennis Wu is the best dentist I've ever had in my life. He is a world class dentist, with amazing combination of professional knowledge, engineering approach, and state-of-the-art craftsmanship skills, politeness, compassion, and kindness. I am his patient for over 5 years, and he always perfectly addressed all my dental problems. Doctor's assistant Elizabeth is amazing: very highly skilled, organized, polite, helpful, kind, and caring. Thank you Doctor Wu and Liz! Wishing you good health and good luck! I would strongly recommend this business. read more

My 1200th review goes to Dr. Dennis Wu! He is awesome and super friendly. He will get the job done and is genuine and efficient. He's gentle (not pushy like some dentists), well-spoken and really cares for those around him. I'd recommend him to everyone! He has a family of three kids himself so he understands and treats both children and adults - it's efficient when the family can all come to the same dentist. Dr. Wu does cleanings, x-rays, fillings, Invisalign, teeth whitening, crowns, bridges, mouthguards and dentures. Highly recommended! read more

I'm so glad I found Dr. Wu when I moved to the Bay Area and had to leave my previous dentist of 20+ years. In addition to doing all the scaling and polishing himself (including super thorough hand scaling), he is absolutely meticulous with the oral exam. I have sensitive gums and appreciate Dr. Wu's gentle approach. Some hygienists have left my mouth really sore in the past, but I've never had an uncomfortable procedure here. In addition to routine cleanings, I've had a wisdom tooth removed with no issues. I feel well taken care of here and know that I'm getting a high standard of dental care. It's very easy to schedule appointments by phone and email. Thank you, Dr. Wu and Liz! read more

I communicated with Dr Wu by phone as well as through email. I was very impressed at his professionalism and thoughtfulness. I was looking for a new dentist for my mother in law who has a complicated implant bridge system. Although Dr Wu was not able to do the work that she needed and she did not become one of his patients, he took the time to carefully explain her options and pointed us to the appropriate specialists. It's so refreshing to find a kind, honest person who genuinely wants to help. read more

I went for a cleaning with Dr. Wu today. I decided to give him a try as I wasn't that pleased with the cleanings I had at my previous dentist in Palo Alto. It was always done by a hygienists (and only occasionally having the dentist come in to do a 'check'). I was pleasantly surprised with is that he did the cleaning himself, and was very professional and asked if I was doing ok throughout the cleaning. I also asked a few questions about other dental things (i.e.: graphing and retainers), and he gave me very honest and open answers, based on his professional experience and knowledge. Not just trying to sell me on the most expensive procedures/options. While his office isn't super fancy, it is very clean and very well maintained. I had a great experience, and will be switching to him for future cleanings. read more

I originally first met Dr. Wu at San Antonio Dental, many, many years ago. After he quit working there, my mom stopped bringing us to the dentist, because she couldn't find one that was as good as he was. The replacement dentist they had at San Antonio dental was not good at all (note do NOT go there). Fast forward many years, and we noticed that a Dr. Wu had opened a dentistry near us. We go online and check, and sure enough it is him! When we first went he, he even still recognized us as former patients he used to have. His office, while small, is really modern and clean. He is really good with his teeth cleanings, and has never made me feel like throwing up or gagging afterwards, which many previous dentists have. He is very fast and thorough with his work. He always remembers you, and talks to you in a personal manner. He never recommends dental work that you don't need, and he will always tell you his true honest opinion on something. Dr. Wu is definitely in it to help his patients. I high recommend you go visit him! read more

I've been going to Dr. Wu for a year or two, switching from the mobile van that used to come to my work. It's such a difference to have a dentist that has really gotten to know me and my history. Dr. Wu is super smart (graduated from UCSF, one of the top-rated dental programs). He's also very friendly, and handles the regular check-ups personally. He's great about checking in during the visit to see how I'm doing and making sure he's not causing any pain, etc. Additionally, I've found him very candid in what type of procedures I need and what type I don't, he's certainly not trying to oversell me on unneeded services. The office is relaxed and easy to get to right off El Camino in Palo Alto. Hours are flexible and include 8am before work options. His assistant Liz is also very friendly and responsive in setting up appointments. I would definitely recommend Dr. Wu. and his dental practice. I'm glad to have a relationship with a dentist who knows me again, after a few years of hopping around dentists at my mobile dental van option. read more

Cleaning was thorough, but quite painful. The doctor is knowledgeable, but his tone can be a bit condescending. I would probably not come back here again. read more

It had been a while since I'd been to the dentist, so naturally i was a little nervous. I've had some bad experiences in the past that left me with a few unnecessary cavity fillings. Since I was on a project in San Fran and really needed a cleaning, I went to see Dr. Wu based on recommendations from friends. I must say, I was very pleasantly surprised with Dr Wu. First of all, Dr Wu took his time to make sure all my questions/concerns were answered. He made me believe that he genuinely cared about what I have to say and wasn't treating me as just another number from his patient database. Secondly, I truly appreciate how there were no attempts at selling me upsell treatments (trust me I've had many experiences in the past where the dentist tried really hard on pushing extra treatments). Most importantly, Dr Wu actually does the cleaning himself! I can't remember the last time I got a cleaning from the actual dentist. He was thorough and gentle with the cleaning and always checking to make sure I was comfortable. The office itself looked brand new and clean & the staff seemed nice as well. I would highly recommend Dr. Wu to everyone looking for a new dentist. read more

I highly recommend him for his care and making a detailed job in teeth cleaning. He is on time, fast and through. He did the cleaning himself and did not try to drill another hole in my mouth to charge me more. He didn't offer any unnecessary dental work. Additionally, he has a clean modern office where you can see your x-rays on the screen and actually see what is wrong or right by zooming in. He is understanding and walks you through the images. When I was there, he had a call from his patients about an emergency when she was out of state. He took care of the case on the phone as much as he can help. That reflects how he will respond if you call him later about an emergency which is another good sign. I switched to Dr.Wu after I had bad experiences with other dentists in Berkeley (moving to South Bay made the switch easier). Overall, he is simply great! read more

Several months ago, I was entertaining a friend who was visiting from out of the country. During his visit, he developed this soreness in the back of his mouth. Initially, he was going to wait until he returned home, but it eventually got so bad, he could not even open his mouth. Dr. Wu was referred to me from another friend of mine who had been a patient of his for a long time now. We called Dr. Wu's office. It seemed like he already knew what the problem was based on what we told him over the phone. Dr. Wu saw my friend and told him that he had a gum infection. He said that it was cause by his wisdom tooth. He gave him some medication and a mouth rise, and within a few days, he started to feel much better and was able to enjoy the rest of his stay. My friend greatly appreciated his help. read more

It contrasted a lot compared to the previous dentist I came to see in San Francisco. He doesn't push for more work. He did a very thorough cleaning and provided compelling explanation about the state of the various issues I pointed out. I recommend him for a real patient-doctor relationship and not a customer-provider one. read more

Really friendly and down-to-earth dentist! I just moved from Chicago so having to find a new doctor, dentist, etc. has been rough but I was definitely pleased with the service at Wu Family Dental and will return for future cleanings :) Dr. Wu is very understanding and won't push you into unnecessary treatment, etc. He is very laid back and makes conversation to have the cleaning/dental work process run smoothly. He is very thorough with the cleaning. W hen he said he would use the electric cleaner, I was worried it would be loud and painful, but it was a smooth process. I also appreciated how he went back and took out the more hard-to-reach plaque places by hand. In addition, all the concerns I had about my dental hygiene were addressed in a friendly manner. I felt very comfortable talking to him and I like how he is not condescending. Rather, he will try to get to the root of the matter and will make sure you are happy before you leave. I was also worried about my insurance and the costs that would come with the cleanings but he said if there were any issues when the insurance paperwork arrived to just contact him and he would take care of it. Parking can be hard to find on the street if you come at a peak time but there is a lot around the corner that will always have parking. Definitely come to Dr. Wu! I was very happy with the cleaning! read more

I'm not sure how he got all 5 stars. I guess with just 37 reviews, there is a way to cheat. I found this dentist purely based on this yelp rating and it was a bad decision. His customer service is subpar, and his skills is even more subpar. [updated] the fact that this dentist became so defensive in his response below is another warning sign. This is not the right way to treat an unsatisfied customer. Instead of asking for feedback, he went for attack... read more

Dr. Wu is a great dentist. I have been going to him for 3 years and I have had a great, no drama experience. Appointments are quick and on time. The one time I had a dental emergency he quickly got me. Also, there is no upselling for unnecessary services - though he will work with you to maximize your insurance. Overall highly recommend! read more

The first time I went to see Dr. Wu, I was surprised (and suspicious) by how few people in his office, just a front desk lady and the doctor himself. His office has all modern equipment, bright natural light, and very clean. Just not a lot of assistants and back office people running around like my previous dentist's office. The prior couple of dentists I have used in the last 30 years had at least 3 to 5 dental assistants so that they could maximum their time (not mine) and money by seeing each patient for no more than 5 to 10 minutes and book the maximum number of patients they could, which I thought every dentist does. But Dr. Wu is different. When you have a 30 minutes appointment with Dr. Wu, you get 30 minutes of an UCSF trained dentist Dr. Wu's time. He does everything himself, which is a totally new concept to me. He does not double book or stagger patients. So there is no waiting room full of frustrated patients. Just one patient after another running on time. One thing I like about Dr. Wu is that he is not greedy. Even though his office in Palo Alto must be costing him a fortune to rent or own (I am not sure which one), his price is quite reasonable. I don't have insurance. So he gives a discount, and is pretty affordable. I guess by running his office economically with minimum overhead, he can still charge reasonably without compromising patient care. And he does pretty good dental job too. Even my hyper-sensitive husband has no problem with Dr. Wu's work, which is rare. read more

Dennis Wu is awesome. Got me in on short notice and didn't find any random problems like other dentists. Cleaned my teeth himself. No waiting in line either - was very prompt. read more

Great personalized service by Dr Wu and his staff. He is confident and friendly and has a way of making you feel comfortable. Their Covid protocol is stellar. You will feel safe in his office. Definitely the best dentist around. read more

Professional, informed, and kind. Dr. Wu and his team are helpful and check-in leading up to appointments to confirm (and remind patients about) date and time. The in-person visit is also always great - Dr. Wu is both kind and professional. I have been a patient for years now and this has always been the case. read more

Dr Wu is a very responsible doctor. He replied my email on Sunday and late evening which are even not in his working hours. I really appreciate it, as you know, you really need the doctor's help or instructions when you have the sever toothache but when the dentists office is not open. He really takes care of his patients. Besides, his skill is awesome. I felt nothing when he was pulling my wisdom tooth. Strongly recommend you come to Dr.Wu's for your dental care. read more

For years I had been going to a dentist that would always have me do work that she said was necessary and needed to be done ASAP. I eventually got tired of my dental insurance declining services and me paying out of pocket I decided to move to a dentist closer to my home. The insurance I was using at the time had Dr. Wu in network so I tried him. 2 years later I continue to go to him, just left his office 2 hours ago after a cleaning. Unlike most dentist he actually does his own cleanings, he is very familiar with your teeth and truly is dedicated to making sure you only get work done that is needed and will tell you alternatives to treatments to save money. He even answers the phone when I call. I have my whole family going to him and they all love him and Liz (his cohort). I highly recommend if you need a stable dentist who will dedicate himself to the health of your teeth and you want a no fuss interaction. read more

Dr. Wu is an excellent dentist. He does all of my cleanings and he does a very thorough job. I prefer it when a dentist does the cleanings instead of a dental hygienist. I highly recommend Dr. Wu for all of your dental needs. read more

Dr Wu is thoughtful, careful, and gentle. He saw me On an urgent basis, made a guess that I might need a root canal, sent me to an excellent doctor, and than did the crown for me after. He did an excellent job and I will go back for more work when necessary. Unlike other dentists, he was not trying to drum up business. Instead, he suggested we let things settle before taking future work. I appreciated that! read more

Dr. Wu is one of the best dentists I've ever visited. He gives his honest opinion and doesn't let his ego get in the way. It's easy to confirm with him since he uses email and he's one of the few offices that doesn't guilt me to visit all the time. I'm moving to Ireland so I won't be able to see him as a dentist, but I would recommend him to any of my friends in the south bay. read more

I've gone to Dr. Wu for a cleaning and he did a great job of being gentle and explaining what he was doing. He is really trustworthy, doesn't upsell you or try to convince you to get procedures that you don't need. I've definitely gone to other dentists who are aggressive with their opinions so they can get the revenue. Dr. Wu is not like this at all. The office is new, state of the art, and very clean. Both my husband and I have decided to switch to Dr. Wu. We highly recommend him. read more

I'd been putting it off for a while, but finally decided it was time to find a dentist. I feel lucky to have come across Dr Wu and made an appointment relatively hassle free. Dr Wu was very friendly and did a great job of explaining exactly what he was doing and what he was looking for - making me feel comfortable all along the way. He gave me great advice for how to keep my teeth healthy, and I didn't feel as though he was pushing any treatments, which I really liked. Dr Wu also performed the cleaning himself, which was nice. And it didn't feel rushed either. The place looked really clean and bright as well, everything looked new. Overall a very positive trip to the dentist! read more

It's nice to go to a dentist's office where you don't feel rushed with all of your questions and where the dentist himself actually does most of the work. This place had a very personal touch to it, and all the equipment looked brand new state-of-the-art. Was pretty easy to schedule the appointment, and the staff was very warm and friendly. I generally don't enjoy going to the dentist, but will definitely come back here next time. read more

Warm, caring, and meticulous clinician with a beautiful new office. Decided to get a cleaning and he was very flexible with somewhat last minute scheduling. Ended up giving me a full check-up that was extremely comprehensive, gave me a detailed picture of my dental health that really put me at ease. Have recommended to all my family and friends. Glad to have finally found a family dentist I can trust! read more

I was visiting my friends at Stanford when I felt this excruciating pain in my teeth. Since I was visiting for a week, I couldn't wait to see my regular dentist in southern Cal. So, my friend referred me to Dr. Wu and he took such good care of me; I was really impressed! Dr. Wu was able to squeeze me in to his schedule very last minute and took care of my pain almost immediately. He was very gentle, too, so I didn't feel any pain during the procedure, as well. Dr. Wu and his staff are awesome! I would refer anybody in the Palo Alto area to his office without question! read more