The office always takes the time to answer my questions, highly recommend for anyone dentally anxious

This place is really wonderful, everyone here is so friendly and I love having Dr. Munazzah as my dentist. She is very patient and explains everything clearly, walking you through pictures of your teeth and whatnot. Does not overprescribe fillings like I have seen some other dentists do. I got two cavities filled here and it was my first time getting fillings, the whole thing was quick and painless and everyone was very professional. There is a 5% discount if you pay in cash which was nice. read more

Excellent clinic! Best in Palo and the Bay Area. Definitely worth checking out. Ask for Dr Munazzah

The best team of dentists I've ever trusted with my teeth, no exaggeration. The entire office staff from front desk to hygienists to dentists are wonderful (I've been seen by Dr. Yen, Dr. Sheu, and Dr. Hussain in the 3+ years I've been a patient at Blue Turtle). From regular cleanings to emergency procedures (and everything in between), the Blue Turtle team communicates clearly and directly, puts the patient first, and is incredibly supportive. Highly recommend. read more

I usually hate going to the dentist. I recently had to look for a new dentist. Thankfully a good friend of mine referred me here. The team here took such good care of me! Exceptional service and caring team. I felt like each person I interacted with took their time with me. Made sure I was comfortable and addressed any concerns I brought up. Highly recommend this place for all your dental needs. read more

Super nice team, very friendly all around. I go on Saturdays and the office there is very calm too

Excellent office and excellent location. Right off el Camino and very close to Stanford. The hygienists rưpi and Cristina are both very gentle. Shoutout to the entire team! read more

Quality care! Great Doctors, great hygienist and great staff! Staff is quick with getting insurance information updated. Reminder text and courtesy calls to remind me of my appointments. The hygienist take their time to make sure your teeth are thoroughly cleaned. X-ray machines are up to date so it's a one stop shop for a pano, CT scan or digital X-Ray's. They also offer Invisalign treatment, have a oral surgeon specialist that dedicates to patients in the office once a month . This office offers teeth bleaching too! If you can't catch an appointment at the palo location they have two other locations in Redwood City and Santa Clara . read more

Great team and really good with families! Would recommend if you have any little ones

Great service and friendly team! Would recommend to anyone who is scared of the dentist like me

The only reason I'm not giving 1 star is because the dentist actually do really great work. But, the customer/office staff are so unresponsive and have zero sense of quality care. Every time I call no one answers, takes days to get a text back, and email is even worse. I was told I was going to be booked for an appointment but they would call me earlier if there was an opening but there wasn't. That's fine. However, I never got an appointment for the date I asked for. Let alone I paid $200 for a night guard that didn't fit after getting my chips filled. I was given a free replacement but it was so thin basically Saran Wrap on my teeth. Then guess what.... I had to get a new one and paid another $200 and was given to me in a ZIP LOCK BAG with my name written in sharpie . All while being ping ponged between offices. I give up, never coming back. read more

Maybe ok for local students with limited experience interacting with medical professionals, or those with lower expectations. The office was also slow to reply for appointment scheduling. Be skeptical about the almost across the board five-star reviews. read more

Blue Turtle Dental - Birch - General Dentistry Near Me - Palo Alto, California

Been coming to this office for over 5 years now, always a good experience and service is impeccable. Office gets busy though so be sure to keep your appointment. I had to cancel last minute and go to the Redwood City location where there was more availability. The team there was equally great! read more

I'm not one to leave reviews; however, Dr Yen completely surpassed all my hopes when searching for a new dentist. I live in Sonoma County and Dr Alex Yen was recommended to me. I decided to make the drive to see him. He is a wonderful dentist that was worth the drive. He was gentle ( I have sensitive teeth) and navigated through my mouth with caution sensing my apprehension. He explained everything to me about his conservative approach to treating my dental needs. And I do need to say I appreciate that he will proceed cautiously... no gauging!!! He is also very personable. I give him an A++ rating! read more

Excellent office with great customer service. Loved how the environment was calm and the doctors didn't force any treatment.

the team removed my wisdom teeth and my recovery was super quick! the process was also very easy and Laura helped me with all of the questions i had read more

I asked the doctor a simple question about 30 times and each time she just made a non sequitur, forcing me to waste my time for about 30 minutes as she didn't answer the question. Also, the receptionist contradicted herself and then ignored me repeatedly when I asked her why and it was something extremely important. I could not recommend this place any less. These people need to be out of business, and the dentist needs to lose her license. This is beyond unacceptable. I have rarely in my life seen people who are this incompetent and I wish I could give this place -5,000,000,000,000 stars. read more

The staffs and dentists at Blue Turtle Dental are outstanding. It is a lot coming from someone, who have always dislike dental appointments. Their office manager, Jenny Pan, is a very capable and warm person. She went above and beyond to make sure that I was relaxed and comfortable before my appointments. Also, she would send me text messages to follow up and make sure I am recovering well. If I have any questions, she will respond promptly. As for Dr. Alex Yen, he is very attentive. I have brought to his attention that I have been having difficulties flossing for many years. When Dr. Yen looked and noticed 4 of my molars (2 on each side) were pressed together as if they were fused together, he performed a dental procedure called Odontoplasty (shaved and reshaped my impacted molars to give them some space). I am surprised such procedure existed. I have brought up my difficulties with flossing my back molars with previous dentists each year. Yet, none of my previous dentists has taken the initiative to address my concerns. Now, I can floss without any difficulties. Thank you, Dr. Yen!! I would recommend Blue Turtle Dental to anyone who wants an attentive dentist and team. read more

Great team , they got me in very quickly for my toothache. Dr sheu and the team were very patient and understanding.

I've been going to Blue Turtle for ~7 years, and they just went through ownership change. I'm always a bit cautious of small private businesses when ownership changes hands...but, it's great! I bring both of my kids (2 and 4 years old) and my kids love everybody at the office too. They're all friendly, courteous and feel a bit like family with all the good vibes. I know they're poking and prodding at my teeth, but honestly I think this is about as good as it gets! read more

The best dental practice I've been to. Came here to fill in my cavities and the dentists here did it with great care. Any follow up work relating to it was done promptly. My dad needed help with dentures and the dentists here gladly took him in as a patient. My dad also said that they were the best dentists he's ever had. Shout out especially to Dr. Yen, who is amazing. read more

Great office and great environment. Came here for a cleaning and learned about proper hygiene. Appreciated how the team focused on teaching me rather than pushing treatment like some of my previous experiences. read more

Great quality office. Dr sheu and her team took good care of me and my partner. Would recommend based off customer service alone.

Dr sheu was very patient and was very gentle during my cleaning. I started Invisalign here and the process has been very smooth

I come here for my follow ups, Dr Munazzah always asks me how my day is, love the overall office environment

Great practice. Scheduling was very smooth and rupi the hygienist was very gentle and thorough!

Had a wonderful experience at Blue Turtle Dentistry! The staff was incredibly friendly and professional, and they made me feel very comfortable throughout my appointment. read more

Coming to this dental office is always a great experience. Everyone is so kind and friendly. I got my teeth cleaned by Cristina and she's AMAZING! She was very thorough and gentle. She even took the time to give me tips and tricks on how to brush the hard to reach areas. I'm also doing ortho with Dr. Sheu and Dr. Munazzah. They're both very attentive with the treatment follow ups and make me feel comfortable about the process. I definitely recommend coming here! read more

This is a long overdue review. I am someone who has always hated getting dental work done, to the extent that I probably didn't go often enough. I went to Dr. Scheel after I moved to Palo Alto 10 months ago. Dr. Scheel and her staff have totally turned my experience the dentist around. They are friendly, professional, have amazing service and most importantly they do great work. I had to have a lot of Dental work done this year, Dr. Scheel and her staff really took care of me. read more

My family and I have been patients at Blue Turtle for more than five years and have been through our share of cleanings, cavities and even oral surgery. Dr. Yen and Dr. Munazzah as well as the hygienists are very fantastic: thorough, professional and attentive. Jenny and the office staff makes all communication easy and fast, and we can text or call with any concerns we may have. A visit never feels rushed, even if it is last minute - we have felt welcome and in good hands from our first visit. read more

I was really nervous going into the dentists office Jenny and her whole staff made me feel very comfortable and walked me throughout my entire procedure. Very professional and friendly. They explained everything very thoroughly and were very patient with all the questions I had. This has been the best dentist office. Definiely would recommend Jenny and her whole team without second thought. Thanks!! read more

Dr. Yen is amazing! When Blue Turtle welcomed Dr. Yen we were a bit anxious about a new dentist for our family. From the start, Jenny reached out and provide a personal reassurance that they really cared about their patients. Dr. Yen has amazing manners and is an excellent dentist. They have convinced us and we could not be happier!! Btw. Totally felt comfortable there during covid. read more

Very happy to have found a warm Dental office with excellent service! Thank you Jenny for all your help with appoitnments and scheduling me in. I had my initial consultation with Dr. Hussain and felt she was very honest with her assessment/diagnosis to what I truly need to optimize my health. I have also had the pleasure to come to see Dental Hygienist Zahra for deep cleanings and she is super friendly and experienced. I defenitely feel a great improvement in my dental health! Highly recommend the team :) read more

Due to new Dental Ins coverage we had to leave our long time Dentist. So happy we found Blue Turtle. Dr Yen is excellent. I needed a deep cleaning that required novocaine shots. I could tell right away that his skill level was supreme. He was thoughtful & I hardly felt the shots. A true pro. Very pleased with the work done. The office staff, led by Jenny, is so nice, prompt, & professional. They handled our claims & made sure we got the maximum coverage. A big 5 star from both my wife & me. read more

I'm not sure how I stumbled upon Blue Turtle, but I'm so glad that I did. I think it was just the name that caught my attention. I booked an appointment right before the pandemic and shelter in place came into effect, so everything got pushed back. But Jenny made sure to keep in touch even after months went by. She even helped me work around my crazy schedule. From the ground up this Dental office deserves 5 stars, Jenny and Hellen make you feel right at home as soon as you walk in. Dr. Hussain and Dr. Yen were both amazing and professional. 10/10 recommend. read more

I've been going to Blue Turtle Dental for about two years now. I was impressed from day one by their hospitality and it keeps getting better! Jenny is the best at communicating and handling appointments. I had to move mine 2-3 times due to uncertain travel plans but we got everything sorted through text messages! I recently had my first deep cleaning done with Zhara and it was a lot less painful than I thought it would be. She took a lot of time to explain what's going on, what's the aftercare, and even how to floss my teeth better (yes, I am a full grown adult who thought I knew how it works but I don't). Hopefully I won't need any more deep cleaning for a while but I'd be happy to see her again for my next checkup :) read more

Love this place. The only dental office that I have actually felt relaxed. One of my veneers fell off and Dr Munazzah got me in quickly to reattach with no stress. She is very efficient , gentle and takes great care in her work. Jenny the office manager is also wonderful and has a kind spirit. The dental assistant Mina is super fun to chat with and has a gentle hand.. read more

I've been going to Blue Turtle Dental for a couple years now and they do not disappoint. I've had the pleasure of being treated by Dr. Hussain, Dr. Yen, and hygienists and felt at ease every time. They are skilled, friendly, and care about their patients. Thank you Blue Turtle! read more

If you have kids, you know what it feels like to stumble upon a medical facility that does it RIGHT - which, in my experience, is very rare. Blue Turtle Dental feels like one of those secrets you stumble upon and don't want to tell anyone about for fear of losing access, while also want to sing their praises from every mountain top! Jenny, the practice coordinator, was so communicative and kind. This was our youngest son's first time at the dentist and he has no fear, which is more than I can say of me! So happy to be a part of the Blue Turtle Dental extended family. read more

I can't say enough good things about this place! I was very nervous about going to a dentist after moving in from a different country and not understanding how payments and treatment plans in the US work. I chipped a tooth and turned out I needed quite a bit of work done. The practice coordinator, Jenny Pan, went above and beyond to make sure I had the best experience possible, especially in the beginning! She reassured me and helped me understand what was going on every step of the way. Both Dr. Yen and, later, Dr. Munazzah have been fantastic: Thorough, kind respectful and professional. I'd been terrified of going back to the dentist to the point of being irresponsible but, bit by bit, they've been helping me get my teeth back in shape. I can't thank Blue Turtle enough! read more