I highly recommend Bluffton Appliance Repair. The burners…read moreon our induction range threw an error code and we had another company come to service it. They informed us the part needed would cost several hundred dollars and it would take approximately a week for them to receive it. Almost three months later, they said the part had been drop shipped but they still had not received it and they would let us know as soon as they did. We instead contacted Bluffton Appliance Repair. Within 5 minutes the technician discovered that the problem was that one of the electronic boards wasn't plugged in all the way and that no parts were needed. Bluffton Appliance Repair saved us several hundred dollars and fixed the problem immediately.

I just paid these guys $95 for nothing. I have a corner broken off my cooktop. When I called,…read morethey asked for the model number. I had forgotten to get that from my husband. But the person I spoke to ( Craig) assured me charge would be the same if they came to my house and got the model number or if my husband told them the model number. So for convenience sake I said ok come look at it. A guy came and took the same picture my husband did with his phone. And said, "That'll be $95 for today. We'll be in touch with the cost of replacing the cooktop". Shocked, I told him I wanted to speak with his employer. Craig spoke to me disrespectfully,not like a customer he wanted to do business with. More like a surly teen talks to his mom. He claimed to have explained this on the phone (news to me) and that this is a completely normal way to do business. Craig said it is what plumbers do. I am in my fifties. I've used many plumbers and other repairmen through the years. But I have never been billed for someone driving 15 minutes and taking a cel phone pic. I have only paid once things were fixed, not for a snapshot. I would rather lose $95 and have a broken cooktop than deal with this sort of business again.

Bobby installed new water pump in our motor home. we live In the Guyton/Ellabell area. he was…read moreprompt and got the job done in less than an hour. glad to have someone to rely on for any future rv repairs.

Our clothes washer wouldn't empty and continue with its cycle. So we had a bunch of clothes in…read moredeep water. In this situation, anyone would want to get a professional repairman to arrive a.s.a.p , and certainly within a day or two. I called TigerTech Pro and Bobby, the owner of TigerTech Pro, said he'd be at our house within an hour !! He arrived in less than an hour !! He diagnosed and repaired the machine in minutes and only charged me the $80 basic house-call charge. You can't get better service than that ! Wow! Guess what : If I have any more trouble with any of our large appliances, I will calll TigerTech Pro ! If your smart, you will too!

What a journey I have been on this past week! I needed a recliner for my husband and a dresser for…read moremy daughter. I set out, cash in hand, and this was my first stop. We walked around in here 15 minutes. No one even said "hello", "how are you", "can I help you", "I will be with you in a few minutes". NOT A WORD. I walked towards the back where the employees were hanging behind the counter. I don't even think they looked up at me. I am thinking, they must have enough money and don't need mine, so I left. I sent an email to headquarters describing my experience. I don't guess they care either. Enough said.

Horrible customer service, as in non existent. AI handles EVERYTHING, so when our repair was not…read morecompleted due to technician's lack of knowledge, we had no recourse. Called a local company to correct the tech's mistakes, and finish the job. Also had to dispute the credit card charges, which had to be paid up front. Be Very Wary of this company. The Sears label means nothing now.

First guy shows up and orders parts and takes your money. When the parts are delivered another…read morerepairman shows up and tells you that you don't need the parts ordered. He takes the parts and tells me that I will get a refund. Had to wait three months for a refund and many phone calls.