I had a really rough evening turn completely around thanks to Justin at the AutoZone on University…read moreBoulevard in Round Rock, TX. I had driven to Round Rock to go to IKEA, and when I came back out to my car, it wouldn't start. To make matters worse, my hood latch was broken. I managed to fix the latch enough to jump the car and drive to the closest AutoZone. When I got there, I went inside and asked Justin if he could check my battery and alternator. He immediately grabbed his tools and came outside to help me. At this point I was flustered and stressed, and when he asked me to open the hood, I accidentally opened the gas tank instead. Justin never once made me feel embarrassed. He was patient, calm, and kind the entire time. Using a flashlight I handed him, he helped locate the latch, opened the hood, and started checking everything. He tested the battery, starter, and alternator, and all came back good. Then, without hesitation, he checked the battery terminals because my dad suggested they might be loose. Sure enough, the grounding terminal was loose. Justin tightened everything down, secured the battery terminals properly, and even noticed the battery safety bracket in the back was loose. Even though he absolutely did not have to, he took the extra time to secure the battery safely into the housing for me. The entire interaction was handled with patience, grace, and a genuinely kind attitude. I arrived around 8:45 PM and was worried the store might be closing at 9:00 PM, but Justin never rushed me once. I know helping customers is part of the job, but kindness like that matters. I was fully prepared to buy a new AutoZone battery if needed, but Justin made a stressful night so much easier, and because of him, I'll absolutely continue being an AutoZone customer. Thank you, Justin. You were amazing. I hope I'm remembering your name correctly!

Don't come here if you want your headlight replaced. I've been getting my headlights replaced at…read moreAuto Zones across Texas for at least 15 years. Apparently they don't do that at this location. The person who I spoke to told me that he "wouldn't know how to do that." Ok bro. I'll go to another location. And I did and 15 minutes later I had a new headlight.

Friendly staff and efficient services. My vehicle was in the shop longer than anticipated due to…read morethe call volume of customers and vehicles needing to be serviced. Round Rock Honda Service Center provided me with a lender vehicle (2026 Honda CRV), which allowed me to continue my weekend plans in Austin. Huge shoutout to Mo for being a solid dude and assisting me with my vehicle service needs!

Regular maintenance is an important budget item. While I'm stressing the payfors, I'm happy about a…read morenice, comfy well-stocked customer lounge, clean bathrooms and little to no noise.

The team at this location are incredibly kind and helped me to the best of their abilities in a…read morefrustrating situation. Ibrahim, Calvin, and their team are amazing!

Not unfriendly... But not welcoming either. I got the sense that I could have been left to roam the…read moreaisle all day without help. If you happen to catch someone's eye, they'll direct you to self-checkout to finish the deal. I probably overpaid for oil, for an emergency situation, I'm glad it was there as an option, at least. Not my first choice by far and not one I'll go back to if my car can make the distance.

I got shaking engine on my S550 and called the service. Sarah picked up the phone. We explained our…read moreproblem to her and received help that exceeded our expectations. She was helpful, absolutely professional, and fair. She called just a few days later to say the car was ready. I am very satisfied; it was a pleasant surprise. Thank you Sarah, you are the best.

It would be hard to downrate this dealership given my recent personal experience there. Everyone…read morewith whom I worked in sales and service had a great level of professionalism and respect for their customers. Additionally, the GM there, Pace Bixler, has been beyond cordial. If I was buying another Mercedes, I'd look no further than this dealership.

I had an outstanding experience purchasing my new Toyota Grand Highlander from Toyota of Cedar…read morePark. From start to finish, the entire process was smooth, professional, and genuinely enjoyable. My sales advisor, Tyler Thornhill, and his associate, Kyle Chowdhury, went above and beyond to make sure everything came together. They were knowledgeable, helpful, responsive, and never made me feel pressured. They truly went the extra mile to make this a great car-buying experience. One detail that really stood out was that I happened to be at the dealership in a friend's car because my vehicle was in the shop (at a non-Toyota repair facility). After completing the purchase, Tyler and Kyle actually drove my new Grand Highlander to my home for me. That kind of personal service says a lot about the people they are. I also want to recognize the New Car Sales Director, Will Taylor, who helped move the purchase along smoothly and was an easy and pleasant person to work with throughout the process. I can highly recommend Toyota of Cedar Park, Tyler Thornhill, Kyle Chowdhury, and the entire team I worked with. They made what can sometimes be a stressful process into a truly great experience. I'm very happy with my new Grand Highlander and with the way I was treated throughout the purchase.

The best customer service I've ever received at a dealership service center. I went to the service…read moredepartment for routine maintenance and a problem with my fuel door. I purchased a small part for my fuel door on site. The service tech, Juan, repaired it himself. It was an easy fix and he wanted to save me money for the cost of labor. The parts shop was set up like a gift shop. I thought that was cute. There were many comfortable places to sit in the waiting area. There was a coffee shop and a children's play area for families. Overall, the customer service was phenomenal and I plan to return for future car maintenance.

I came in today looking for a specific type of oil that has been surprisingly difficult to find,…read moreand the guys here were so welcoming, helpful, and genuinely willing to go the extra mile! Phelan was especially awesome. He made sure I was looking for the correct item, and when they didn't have it in stock, he actually took the time to check other locations to see if he could track it down for me. That kind of customer service is becoming harder and harder to find! I really appreciated how patient and helpful everyone was. I came in looking for one hard-to-find item and left feeling like they genuinely cared about helping me find it. Huge shoutout to Phelan for going above and beyond! Definitely the kind of customer service that makes you want to come back.

This Autozone sold my friend defective parts that resulted in a ceased engine. He was able to work…read morewith a mechanic to prove the parts were defective and he presented the evidence to Autozone. For over a year now, they keep giving him the run around and delaying their response hoping he will give up. He has put so much time, energy and money into trying to get some compensation from Autozone and they just don't seem to care. I heard similar stories from other people who bought defective parts from them, so I would be wary of buying auto parts from this location or any other Autozone.

Well my wife's 2016 Ford Explorer Limited decided to shutdown on her on toll way 130. She lost all…read morepower. Thankfully she was safe. We called our innaurance company to tow it to MTZ. MTZ had previously worked on her vehicle before. They do great work and in my own opinion they are honest than most places these days. Their mechanic talked with me in person. He told me the worse upfront, basically a new engine. The best hopeful news it was repairable, but they wouldn't know until they went through all the codes and take the engine apart. Basically at 165k+ miles the timing belt broke on the engine among other things. They also told me they recommended to replace the water pump before it went out since it was at the mileage. It a took about a couple of weeks for the entire repair. When I went to pick it up the day they said it was ready. The engine felt like new and to be honest it felt better than it did before. I am going to continue to use this shop for major mechanical needs.

There goal is to make maximum profit from you, not fix the isssue. Asked them to take a look at my…read moreac and recharge it if everything was good. I said if it's not going to be that simple I won't have it fixed because of how much that would be. They told me ac was good just needed to be recharged and fix a small leak. $400 dollars later and my ac still doesn't work and now they want to tell me the compressor doesn't work and they can fix it for an additional $1200. I'm out 400 bucks for no reason. Absolutely don't come here there are cheaper better mechanics.

Fantastic service. These folks really care about customers. They're been in Georgetown for decades,…read moreand it's great to talk to them. Prices are super fair.

We've had a problem with our windshield wipers turning on automatically when we start the car. It…read moremight happen three times/day and then stop for two weeks. Totally strange. Took the car in to where we usually go and they couldn't figure it out. Went to the Ford dealership but they couldn't even look at it for a week and since we have one car that wasn't going to work. My husband called Ford and they were clueless. He made an appointment at Honea's and they figured out the problem, which had to do with a setting. They showed my husband how to fix it. Thank you to Honea's for fixing the problem. We will highly recommend you to friends. .