They lost my dress for 3 months. They blamed their drop-off location. After many phone calls and…read morevisits, they found the dress and cleaned it. I thought they might not charge me because of the hassle, but they charged an outrageous price. When I asked if it was a mistake, they wouldn't budge. I will never use their service again.

Consistent quality. Once they get to know your patterns, they warm up to you, and you become a…read moreregular. They've never ruined anything I brought them. The prices are high because there's no competition. That's a bummer.

There is a separate laundromat that is open 24/7 on the premises. Washers are a little pricey but…read morethe dryers are inexpensive and fast drying. Another plus is free internet.

I have been coming here for years, only because it's the only place around. I do my laundry in…read morebetween clients so sometimes it is done and sitting for 30 minutes to a hour. The owners are loud and rude, swearing and screaming at each other infront of their customers, the bathroom is never maintained AND the part that really rubs me wrong... when they are doing laundry for customers, they use the cheaper dryers, so the customers have to use the more expensive ones. If I get a cheaper dryer and I dont move my clothes in time, they take them out for me! Maybe it bugs me more than others, but I dont like people touching my laundry, especially when they have been touching many others DIRTY laundry.

The folks at Phil's Dry Cleaning are amazing! They are always professional and always wanting to…read moredo their best for customer requests. We continue to use Phil's, always knowing our items are in GREAT hands. I highly, HIGHLY recommend Phil's Dry cleaning services!

I am new to the area and was recommended to use this cleaners. When I began using this dry cleaner…read moreI let them know that I had expensive fabrics so please check tags, as we would expect anyway, but I was extra diligent. I dropped off a king size Alpaca blanket which explicitly said Dry Clean Only and showed it was Alpaca. I received it back shedding and constricted at the hem showing proof of having been washed. When I brought it back in, in spite of the evidence, they said we absolutely did not wash this, e dry cleaned it and returned my cleaning fee for a $900 blanket. I left the blanket there along with any potential business. A mistake is one thing but refusing to take accountability is another. The money wasn't the issue as much as accountability. Btw you sign a waiver saying they will only pay 10x the cleaning fee if in error - it means nothing if they don't admit their error. Don't count on honesty here. I recommend any other dry cleaner in the area.

There are limited dry cleaning service providers here in the Burlington area. I feel as though…read moreGradues takes advantage of this and "price gouges". Ive traveled many different cities and states and have never paid $21 to have a dress dry cleaned. It also took a week to get my cleaning returned. Lastly, the people aren't very friendly. The customer service stinks!

Gadues does a great job with my dry cleaning needs. One time there was an issue and my shirt was…read moredamaged and they credited me with the full retail price. They were honest and upfront about it and handled it with class. Other than that they have provided a superior service. They also support the community with clothing donations for the needy. I've seen other reviews talking about the pricing being high but given there is no competition in the area you can't blame Gadues. Definitely an opportunity for someone to compete in this area though!

Absolutely awful - my fiancee dropped off his suit a week before our wedding and New York Cleaners…read morereturned the wrong shirt (large blue vs. small white). When he told them of their mistake they gaslighted him and we had to scramble to find a replacement. They were rude and refused to even look for it. My one regret is that I wasn't there to ream them out in person.

Service not so hot. Was not informed of buttons they broke of my shirt cuffs…read more Then, when I brought the shirt back, was told that they will resew buttons "as a courtesy" but only when I bring the shirt in for laundry again!

New owners are great! They own the excellent fish shop, Sugarfish, next door. They have started…read moreupgrading machines and the place is much cleaner and more comfortable. I have seen him cleaning the laundromat even before they owned it! The only reason fir four stars is because some if the machines are the older ones. Otherwise a solid five.

This is the 3rd time I've tried to use the laundromat at Fiddler's Green. Each time I've had…read moreissues that make it so I am spitting nails before I leave. Either the machine doesn't work or the change machine doesn't work. Today I could only get enough change from the machine to do one load. It doesn't say it's not working. It just won't take any of my bills that a flat and clean. Last time it took my $20 and gave me nothing. I had to wait 30 minutes for the guy who runs the fish store, next door, to come and give it back to me. Fortunately, there were nice people there who loaned me quarters so my trip was t a total loss. How does the saying go? Fool me one, shame on you. Fool me twice, shame on me. Here I am a third time. I must be some kind of fool. Never again.

Love this dry cleaners--clothes come back nicely cleaned and always on time. Bonnie and Christina…read moreare outstanding with their customer service and how they care for their customers.

When dropping off and picking up my dry cleaning, the employee had her mask below her nose. I don't…read morewant to risk COVID just for dry cleaning so will not return. Please follow the governor's orders.

If I could give negative stars I would! Absolutely appalled by the way they treat people. My…read more86-year-old grandmother made an appointment to have my daughter's prom dress altered. When we got there the lady (Penny) looked at us like we had 10 elephants standing behind us. Apparently "they don't take appointments!". I wasn't sure if that meant that we should leave or if they could still look at the dress because they just stood there starting at us. The whole alteration appointment was miserable, negative, and all around uncomfortable. Fast forward two weeks to today when my daughter's friends went to pick up the dress. I called to make sure they would be able to pick it up without the receipt before driving the 45 minutes from our house and the lady who answered the phone (Penny) said they just needed to give my name or phone number. The phone conversation was 34 seconds long. Well, when they got there to pick up the dress Penny thought it would be ok to tell them that I was the lady who wouldn't stop "yapping" on the phone when I called to ask about the pick-up. Let me remind you, the call was 34 seconds long. Absolutely appalling. I can see why this location has less then 3 stars. I really, really hope people take their business somewhere else!

I've used Gadue's for years. They are always super friendly and have done an amazing job both…read morecleaning, storing, and repairing clothes for us. Also the seamstress did a terrific job repairing a patchwork quilt in a way that was barely noticeable, which I was very pleased about. Not sure what happened to generate the negative reviews here, but my experience has been positive for decades.

Solid laundromat in Stowe village. The machines were adequate and functioned well. My only real…read moreissue was that there weren't any restrooms on site. Be sure to answer "nature's call" before you arrive.

Place needs a deep scrub. Machines are all grimey and dusty. Some of the washers aren't working,…read morebut they will still take your payment, so beware. You'll also need to stick your head in the dryers to see if they smell moldy and musty. A large wash was $8 and the dryers are $1 for 10 minutes.