Great service, professional response to customer concerns. I would recommend this business.read more

Fixed my scrapes and dents to perfection! Reasonable wait to…read morecompletion. Price quoted up front. Hassle-free, very painless. Of course I knew this. I'm a repeat customer!

All went well done over here want to give a excellent recommendation to this shop guys are…read morewonderful Dominic and Brandon i thank you for the amazing ceramic job done on my vehicle this will be my one stop shop for now thanks for the walk around Dominic. Oh yeah have to mention about the comfortably waiting area gentlemen awesome place.

I am so disappointed. I chose this place because they had such positive reviews. That was not my…read moreexperience. They talk a good game to make you think they are upstanding guys. I understand mine was a basic paint job but it is barely adequate. They obiviously don't use a paint booth as there is all kind of grit in the paint. I asked the owner about a spot on the hood and he had some excuse. They under estimated the price and time line by alot. They did get rid of the rust on the roof but it is not smooth at all very rough. I honestly think I could have gotten the same job at Maaco. Guess they figured I was an old lady and wouldn't know the difference.

my car was done perfectly. they saved me money on an part that is was no needed. Lisa helped me…read morefrom the beginning, awesome customer service. Andrea and the owner answer my question (s) in order for me to understand. The only thing they can improve from my experience is if you tell me you are going to keep me posted then do it. it's a minor thing and I do understand they are busy, so I called and they always were very courteous.

They pulled the old switcheroo and left me with a dented up hood. A blurry roof. And pocketed all…read morethe warranty $ then acted like it was my fault. Everything they touched of mine was messed up. Replying to Lenny's cover up. No one told me it was paint only. Yall knew I wanted the 10 small hail dents fixed before hand. I thought you were gona fix my hood. Fair compromise I think. Since you dint have to do the roof. I told you before we started I would split cost on dents. $500 and you said that was not enough. So I'm right back where I started with a messed up roof and a messed up hood. How is that fair. Then yall wouldn't even talk to me. The old bait and switch. And another thing why would you disrespect the part of the vehicle by painting it with dents in it. Being the owner of a body shop. I don't get it.

I love these guys. Tony and Juan are professional. Have more talent fixing and painting cars than…read moreanyone I've ever met. Prices are the best in town. Will help you above and beyond just doing business.

One of the best automotive repair facilities in Central Texas family owned and operated since early…read moreto mid 70s. They get diagnostics and PARTS correct the first time you can order OEM original equipment, manufacture, parts or aftermarket parts. Your choice very professional family based prices are comparable, their staff is highly skilled and trained technicians consistent, service training and schools to stay abreast and keep their skill set sharp Tried, tested and true, Jeff Harris Harker Heights, Texas

Billy was very helpful before he even knew if I would be a customer. He explained how the…read moreinsurance, rental car and body shop work and worked with my schedule to get my car in at the best time for me. He kept me informed with what was going on, when he found more damage than expected and contacted the insurance company and had the adjuster take care of it. I'm very happy with the results, the amount of time it took and the service.

I was in search of finding a body shop to fix my vehicle and I ran into Ks and Paints Body Shop…read moreonline and I read great reviews on it, so I went on over there and talked to Billy the owner of the shop, and he is a standup man and very friendly and professional, all the employees there are overall great and it has a nice friendly atmosphere, HIGHLY RECCOMEND.

Executive directors of Caliber Collision I'm not sure if my first letter of appreciation and…read morerecommendation went through successfully so I'm sending the second recommendation as well the service advisor Matt that works at Caliber Collision 928 West Veterans Memorial is the personification of excellence in achieving superb customer satisfaction because he performs his duty superlatively and he demonstrates the core values of ethics scruples dedication desire tenacity and perseverance while meeting the customers needs or clients needs he's been a significant time educating me over the procedures of body repair and renovation of my truck that needs repainting he walked outside with me to show me the identification information inside the truck that I need to know such as the code of the paint and other important information that I wasn't aware of he took time to provide an educational 101 truck renovation mechanical work and paint renovation course to me he truly went above and beyond the Call of Duty he is a consummate professional I asked Matt does he enjoy working at Caliber Collision and his response was he has the best and most magnificent leadership he said his leaders are focused and dedicated towards helping every supervisor or employee to reach excellence in their profession he said that he is married to his profession and he wouldn't trade his owners or supervisors or managers for anyone he said they are number one Matt creates an atmosphere a vivaciousness and prosocial communication this is my first time going to the Caliber Collision where Matt works at but I will continue going there for now on and I will inform all of my colleagues and friends if they want to receive Sensational customer service or client service to always go to the Caliber Collision located at 9:28 West Veterans Memorial and when they're there they need to make sure they request the distinguishable service advisor Matt who who never ever ever does things right but he always always does the right thing because he is a leader not just your every day the service advisor Matt provides exemplary customer service in excellent evidence evidence-based practices valued service. I would like to also recommend that the advisor or service advisor Matt is awarded a 6-week paid vacation meritorious pay increase job promotion and employee of the year award for his diligence and superlative service Team Cohesion Mark Holmes

Amazing service! Ms. Cosmina was very polite, honest, transparent and just had great customer…read moreservice overall. Thanks to the mechanics, techs and all whomever helps repair my MAZDA. They always updated everyday. My car looks fantastic. It also got done within a reasonable time!

Good buisness. They tried their best to restore my vehicle, but claimed it as a total loss. . Very…read moreprofessional throughout. Clean facilities. Would recommend for future needs (God forbid)

Awesome work always. I don't take my vehicle anywhere else since I found this business in 2019.read more

Friendly knowledgeable high value great work and best price in the area…read more Highly recommended

Great communication, quick response and great quality work. You won't be disappointed highly…read morerecommend!

Caliber Collision on Ave F in Downtown Killeen, TX is the place I go whenever I've needed collision…read morerepair or hail damage like what happened last year. Always excellent service and top quality workmanship every time since my first visit back in 1993 or in 2004. I had a body molding that came loose from the paintless hail repair, extremely happy that they gladly took care of ordering another new part and clips under the warranty service they provide. Good people!

Recently had some auto body work done due to a car accident. My insurance recommended Caliber and I…read morecouldn't be happier with the turn out. I don't know how other Caliber locations are but this one was very clean and welcoming. During the process of getting my car fixed I received daily texts from Caliber updating me on the status of my vehicle. I didn't have to call and check in with them at all! Also big shout out to Nicole for helping me along the way. Really great customer service. Highly recommend.