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    Eastern Auto Collision Center

    3.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Eastern Auto Collision Center

    Bumper repair

    Auto frame testing

    Rear-end damage

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    International Collision Center

    International Collision Center

    3.8
    (13 reviews)

    They pulled the old switcheroo and left me with a dented up hood. A blurry roof. And pocketed all…read morethe warranty $ then acted like it was my fault. Everything they touched of mine was messed up. Replying to Lenny's cover up. No one told me it was paint only. Yall knew I wanted the 10 small hail dents fixed before hand. I thought you were gona fix my hood. Fair compromise I think. Since you dint have to do the roof. I told you before we started I would split cost on dents. $500 and you said that was not enough. So I'm right back where I started with a messed up roof and a messed up hood. How is that fair. Then yall wouldn't even talk to me. The old bait and switch. And another thing why would you disrespect the part of the vehicle by painting it with dents in it. Being the owner of a body shop. I don't get it.

    I took my car to this shop to get an estimate and timeline for repairs. They told me my car would…read morebe done within 5-7 business days. The repairs were supposed to include fixing the passenger door frame and replacing the door. I chose them because they seemed nice, professional, and the timeline worked perfectly since I was leaving town for work. Instead, it took them 3 weeks to finish my car -- and when I finally got it back, the work was sloppy and incomplete. The passenger door now rattles like something inside is loose or broken, there's paint overspray on my windshield, and the door speaker no longer works. My husband and I tried several times to contact the owner, Lenny, who originally quoted us the 5-7 day timeframe, but he completely ignored our calls and texts. No response, no accountability. This shop clearly cuts corners and cares more about taking your money than doing quality work. They'll hand your car back unfinished and then avoid you when you call them out on it. Do not take your vehicle here. Unprofessional, unreliable, and not worth the headache.

    Caliber Collision

    Caliber Collision

    3.9
    (60 reviews)

    Executive directors of Caliber Collision I'm not sure if my first letter of appreciation and…read morerecommendation went through successfully so I'm sending the second recommendation as well the service advisor Matt that works at Caliber Collision 928 West Veterans Memorial is the personification of excellence in achieving superb customer satisfaction because he performs his duty superlatively and he demonstrates the core values of ethics scruples dedication desire tenacity and perseverance while meeting the customers needs or clients needs he's been a significant time educating me over the procedures of body repair and renovation of my truck that needs repainting he walked outside with me to show me the identification information inside the truck that I need to know such as the code of the paint and other important information that I wasn't aware of he took time to provide an educational 101 truck renovation mechanical work and paint renovation course to me he truly went above and beyond the Call of Duty he is a consummate professional I asked Matt does he enjoy working at Caliber Collision and his response was he has the best and most magnificent leadership he said his leaders are focused and dedicated towards helping every supervisor or employee to reach excellence in their profession he said that he is married to his profession and he wouldn't trade his owners or supervisors or managers for anyone he said they are number one Matt creates an atmosphere a vivaciousness and prosocial communication this is my first time going to the Caliber Collision where Matt works at but I will continue going there for now on and I will inform all of my colleagues and friends if they want to receive Sensational customer service or client service to always go to the Caliber Collision located at 9:28 West Veterans Memorial and when they're there they need to make sure they request the distinguishable service advisor Matt who who never ever ever does things right but he always always does the right thing because he is a leader not just your every day the service advisor Matt provides exemplary customer service in excellent evidence evidence-based practices valued service. I would like to also recommend that the advisor or service advisor Matt is awarded a 6-week paid vacation meritorious pay increase job promotion and employee of the year award for his diligence and superlative service Team Cohesion Mark Holmes

    Amazing service! Ms. Cosmina was very polite, honest, transparent and just had great customer…read moreservice overall. Thanks to the mechanics, techs and all whomever helps repair my MAZDA. They always updated everyday. My car looks fantastic. It also got done within a reasonable time!

    Dent Champs

    Dent Champs

    1.0
    (1 review)

    Owner/manager does NOT keep promises and work was shoddy. Richie Cordon promised my vehicle would…read morebe completed in 2 weeks yet it took over 10 weeks. And although the hail damage was repaired, they did not replace the hood as my insurance paid for (had places where rocks and hail hit and metal showed through). Where the trim was removed, it didn't stay when put back on. They messed up my windshield washer fluid hose which made it inoperable. A tail light was supposedly replaced but still broken when van was returned to us. Promised some reimbursement for being so long without a vehicle, but that never came. We went with him because he professed to be a Christian so I expected him to keep his promises. We started this process in May. By December, the van was STILL not completely repaired. We ended up selling it. It's been a year and still no reimbursement. I definitely would NEVER go with this company again. If I could pick 0 stars, I would.

    From the owner: At Dent Champs we strive to provide top quality repairs and exceptional customer care. We make the…read morerepair process as easy for the customer as possible providing help with insurance claims and negotiating with insurance company to make sure you get everything your entitled to on your claim. Or customers usually have no out of pocket cost as we pay deductible up to $1000 and also offer help with car rental. We look forward to helping you get your car back to it's pre storm condition. Call now for appointment and free consultation.

    Phil's Service

    Phil's Service

    3.7
    (124 reviews)

    Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

    Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well

    Eastern Auto Collision Center - bodyshops - Updated July 2026

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