I love this place. It was very close to my apartment. I needed to have a crown re-cemented and they…read moretook me as a walk in. As I waited and filled out paperwork, I ask about a cleaning. The dentist was happy to accommodate. She did an awesome and thorough job. Very happy with results. Staff was engaging and professional. The office was clean and adhered to Covid guidelines.

From the owner: Somos un grupo de Odontologos de todas las especialidades dentales. Ofrecemos un servicio calido y…read morehumano con tratamientos profesionales y de calidad. Estamos ubicados en Playa del Carmen, Quintana Roo

Dr Alex is the greatest! I needed a routine checkup and cleaning, and a crown replaced that was…read moredestroyed by a dentist in a hurry in Texas. He fixed everything, with the most professional style, and fair price. I should add that Dr Alex is quite the perfectionist. The first crown that came from the dental lab did not suit him and he found a lab he liked better and got a better quality crown. Although I did have to return to Playa del Carmen a second time, it was well worth it, considering the high quality, affordability and above all, personal attention at Dental Balance. For sure I'll be back for my checkup next year!

Amazing! Alex and staff are wonderful! I had a tooth break on my first week of vacation. Luckily I…read morefound Alex and the work he did was artful. Skilled perfectionist, I can honestly say this is the best crown I have ever received! I highly recommend!

We left with an estimate for what the dentist said we needed; most of the work has to be done at a…read moredifferent location - they are not certified here and do not have any equipment. Total extraction and implant (x4) = 25,825 pesos or ~$1,500 usd EACH Resin Filling for cavities (×7) = 1,780 pesos or ~$99 usd EACH Numbing for procedure = 1,000 pesos or ~$55 usd This location is ONLY certified to do cleanings, surface fillings and teeth whitening. ALL other dental work is outsourced to someone else (even xrays have to be done elsewhere). This is basically a sales office and tooth whitening clinic for tourists. We did get take their advice and get the 3D xrays FROM ANOTHER VENDOR; this place can only do small segment xrays (1 tooth at a time). 3D xrays from a different vendor are CASH ONLY and full 3D (top and bottom) = 1,600 pesos (~$90 usd). You get the xrays on a cd and can take it anywhere in the world *thumbs up* After getting a 2nd opinion from another well-known local dentist... They went over the 3D xrays tooth by tooth with us and found NOT 7 cavities, just 2. We found NOT 4 extractions + 4 implants; instead: 1 extraction, 1 crown replacement (cosmetic) and 2 root canal/crowns TOTAL. It's not a good sign when you hear that a place is NOT even certified to do all the work of a dentist, but instead call themselves a "dental spa". This place is is good for a chipped tooth and tooth whitening while in vacation (no wait), but you will be paying prices like home.

Dr Victor has done such a great job with my teeth!!!! I have an immune disorder (which affects my…read moreteeth) and an anxiety disorder- he has been so patient and understanding with me. I've been visiting him for over a year when my husband and I travel there. I've had EXTENSIVE work done, including implants, front veneers to look better- but needed also to repair that area, and an extraction. He is gentle, kind and very knowledgeable. He cares for his patients and his quality of work. He does a great job with keeping you numb and can use gas if needed. My only wish would be to add iv sedation as an option. I feel like his team could get more done faster (since I get so anxious) and I wouldn't need to be awake. The gas is tricky for me- I have a deviated septum so it's not as effective for me. But he goes out of his way to keep you as comfortable as possible. It's different than in California but well worth it. There is no way I could get this amount of work done at home due to price. Dr Victor has saved my teeth and I'm almost finished with catching up. One more visit in 6 months after adding one last needed implant this trip. But- at least I'm now at the point where I can be at a maintenance level (with exception of the one implant that is healing). I highly recommend!!!! I consider him very trustworthy and a friend now.

I came with a severe infection, fractured molar, diseased gums, a million cavities, bad fillers,…read morenerve tingling all over my right side, bleeding gums... my mouth was in such bad shape, I was getting sick every month (most likely from the infection and everything that was going on). I sat down in the chair in tears. I saw two dentists here in Playa del Carmen and one in Cancun and I was on 5 rounds of antibiotics and they did 6 (yes, 6) treatments on a fractured molar where it got even more fractured. I was in excruciating pain. I researched this clinic and all the doctors here. Even though they have great reviews, I hope anyone that can read this will appreciate the traumas I have been through and how sick I was feeling. Dr Esteban calmly explained what was going on and decided to go on this journey of healing, I knew I lost my molar and it needed to be extracted. I had a panic attack just before, he got a blanket for me and he was so gentle and calm and put me at ease. Molar was extracted, which followed 2 weeks of pain, infection and more antibiotics, I really thought I would never feel great ever again. But I did. After two weeks of no eating, I needed more work done... in a matter of a month, I had a tooth extraction, bone grafting, cleaning, one endodontic procedure, fillers... I wanted to wait a little before I wrote this review because today, I am smiling, I have zero pain, my gums are healthy again, I can smile and I am just so blessed and grateful for you guys! I look forward to continuing my journey (I want to get braces, fix more cavities, get an implant) and I finally feel I am in great hands. I can't recommend you enough, thank you, thank you, thank you!

Bokanova is awesome . I had a crown put in effortlessly for the price that was fantastic and today…read moreI had a veneer done for my front chipped tooth. These guys are amazing. You got to love this office and playa Del Carmen dentistry. The money I saved on the work vs the US paid my entire trip! I've had dentists in both NYC, LA, and SF; and these guys win, both in the unsurpassed quality and cost ! Wow.