I love this place. It was very close to my apartment. I needed to have a crown re-cemented and they…read moretook me as a walk in. As I waited and filled out paperwork, I ask about a cleaning. The dentist was happy to accommodate. She did an awesome and thorough job. Very happy with results. Staff was engaging and professional. The office was clean and adhered to Covid guidelines.

From the owner: Somos un grupo de Odontologos de todas las especialidades dentales. Ofrecemos un servicio calido y…read morehumano con tratamientos profesionales y de calidad. Estamos ubicados en Playa del Carmen, Quintana Roo

Dr Alex is the greatest! I needed a routine checkup and cleaning, and a crown replaced that was…read moredestroyed by a dentist in a hurry in Texas. He fixed everything, with the most professional style, and fair price. I should add that Dr Alex is quite the perfectionist. The first crown that came from the dental lab did not suit him and he found a lab he liked better and got a better quality crown. Although I did have to return to Playa del Carmen a second time, it was well worth it, considering the high quality, affordability and above all, personal attention at Dental Balance. For sure I'll be back for my checkup next year!

Amazing! Alex and staff are wonderful! I had a tooth break on my first week of vacation. Luckily I…read morefound Alex and the work he did was artful. Skilled perfectionist, I can honestly say this is the best crown I have ever received! I highly recommend!

Great Dr reasonable did amazing front tooth repair not overly pushy like US Drs. Overall very happyread more

This was a terrible experience...I booked an appointment through my hotel at the Hilton. We were…read moregiven the wrong address...I was late for the appt but made it eventually...I don't speak Spanish so had to ask several other dentists close to Mega store where this was exactly... Then I show up and the Dentist, Perla Roche, who speaks good English...did not show up for the appointment, did not call but instead had a newer young male Dentist cover for her...who did not speak English (nor did the assistant)... and proceeded to clean my teeth, roughly for 10 minutes, no inspection, no flossing...and painful. Not adequate! I was promised digital dental xrays and this office was over priced to begin with...but they do not have the machine and did not include it in the price. The xray clinic was almost closed by the time I finished talking to Dr. Roche...at first she told the assistant she was not available. I persisted and she finally came on the phone. She offered to have the new dentist redo my cleaning and I refused! She then said she would not charge me. I left ...much delayed and disappointed and painful gums. The next day this dentist, calls my hotel to complain I that I left without paying...she told me directly I would not be charged. I do not recommend this business. Also, my time here is limited, I will not be able to get the xrays I was promised nor the proper cleaning. Shame on you Dr. Perla Roche...terrible service

I came with a severe infection, fractured molar, diseased gums, a million cavities, bad fillers,…read morenerve tingling all over my right side, bleeding gums... my mouth was in such bad shape, I was getting sick every month (most likely from the infection and everything that was going on). I sat down in the chair in tears. I saw two dentists here in Playa del Carmen and one in Cancun and I was on 5 rounds of antibiotics and they did 6 (yes, 6) treatments on a fractured molar where it got even more fractured. I was in excruciating pain. I researched this clinic and all the doctors here. Even though they have great reviews, I hope anyone that can read this will appreciate the traumas I have been through and how sick I was feeling. Dr Esteban calmly explained what was going on and decided to go on this journey of healing, I knew I lost my molar and it needed to be extracted. I had a panic attack just before, he got a blanket for me and he was so gentle and calm and put me at ease. Molar was extracted, which followed 2 weeks of pain, infection and more antibiotics, I really thought I would never feel great ever again. But I did. After two weeks of no eating, I needed more work done... in a matter of a month, I had a tooth extraction, bone grafting, cleaning, one endodontic procedure, fillers... I wanted to wait a little before I wrote this review because today, I am smiling, I have zero pain, my gums are healthy again, I can smile and I am just so blessed and grateful for you guys! I look forward to continuing my journey (I want to get braces, fix more cavities, get an implant) and I finally feel I am in great hands. I can't recommend you enough, thank you, thank you, thank you!

Bokanova is awesome . I had a crown put in effortlessly for the price that was fantastic and today…read moreI had a veneer done for my front chipped tooth. These guys are amazing. You got to love this office and playa Del Carmen dentistry. The money I saved on the work vs the US paid my entire trip! I've had dentists in both NYC, LA, and SF; and these guys win, both in the unsurpassed quality and cost ! Wow.