I came with a severe infection, fractured molar, diseased gums, a million cavities, bad fillers,…read morenerve tingling all over my right side, bleeding gums... my mouth was in such bad shape, I was getting sick every month (most likely from the infection and everything that was going on). I sat down in the chair in tears. I saw two dentists here in Playa del Carmen and one in Cancun and I was on 5 rounds of antibiotics and they did 6 (yes, 6) treatments on a fractured molar where it got even more fractured. I was in excruciating pain. I researched this clinic and all the doctors here. Even though they have great reviews, I hope anyone that can read this will appreciate the traumas I have been through and how sick I was feeling. Dr Esteban calmly explained what was going on and decided to go on this journey of healing, I knew I lost my molar and it needed to be extracted. I had a panic attack just before, he got a blanket for me and he was so gentle and calm and put me at ease. Molar was extracted, which followed 2 weeks of pain, infection and more antibiotics, I really thought I would never feel great ever again. But I did. After two weeks of no eating, I needed more work done... in a matter of a month, I had a tooth extraction, bone grafting, cleaning, one endodontic procedure, fillers... I wanted to wait a little before I wrote this review because today, I am smiling, I have zero pain, my gums are healthy again, I can smile and I am just so blessed and grateful for you guys! I look forward to continuing my journey (I want to get braces, fix more cavities, get an implant) and I finally feel I am in great hands. I can't recommend you enough, thank you, thank you, thank you!

Bokanova is awesome . I had a crown put in effortlessly for the price that was fantastic and today…read moreI had a veneer done for my front chipped tooth. These guys are amazing. You got to love this office and playa Del Carmen dentistry. The money I saved on the work vs the US paid my entire trip! I've had dentists in both NYC, LA, and SF; and these guys win, both in the unsurpassed quality and cost ! Wow.

I could not find this dentist office. With the great reviews, I sought it out to have a crown…read morere-cemented that was loose. I called the number and a lady answered and said the number was changed. Oh, well. :(

Ruben has been my dentist for ten years would not go to anyone else I'm scared of needles and…read moredefinitely drills it was my childhood nightmare to go to the dentist . Ruben has taken such great care of my teeth and my fears are gone highly recommended

I've been a patient at Cancun Dental Specialists for about five years, and I want to share an…read moreupdated experience. The doctors and the clinical work here have always been excellent. The quality of dentistry and professionalism of the medical team are truly outstanding, which is why I have continued traveling from Florida to Cancun for my treatments. During my most recent visit, there was unfortunately a scheduling issue where the appointment. Although they still managed to see me and complete part of the work that day, another important treatment was left pending. I was told the clinic would follow up once I returned home, but nearly a month passed without hearing back from them, which was frustrating--especially because the tooth involved was near the front and needed attention. However, once I contacted them again, the clinic responded quickly and professionally. The management team, particularly Abner and Alejandra, handled the situation very well. They sincerely apologized, scheduled a new appointment, and when I returned to Cancun they completed the treatment. That level of accountability and willingness to make things right means a lot. Mistakes can happen anywhere, but what really matters is how a clinic responds--and in this case they stood behind their work and took care of me. I still have one follow-up procedure scheduled in about six months, but overall I remain very satisfied with the care and professionalism of the team. Thank you to Abner, Alejandra, and the doctors for making things right.

PLEASE Read This BEFORE CHOOSING Cancun Dental Specialist…read more Picture this: you save money for months--or even years--to travel to Mexico and finally fix your smile. You put your trust in a clinic with your natural teeth, believing that if something goes wrong, they will stand behind their work. Unfortunately, that was not my experience. I traveled to Cancun Dental Specialist to restore my four upper front teeth. My treatment included two crowns and two veneers, and I trusted the recommendations made by their clinical team. Within days of the procedure, I noticed that one of the veneers already had a small defect. It didn't feel or look like the others, and I reported my concern to the clinic shortly afterward. By that time, however, I was no longer in the country, making an immediate return impossible. Because I notified the clinic as soon as I became aware of the problem, I would reasonably expect that communication to have been documented in my clinical records as part of my treatment history. Over time, that same veneer eventually suffered a partial loss of material in the exact area where the original defect had appeared. The most disappointing part has not been the restoration itself, but the way my case has been handled. I have provided clinical photographs, X-rays, my current dentist's treatment estimate, and a detailed explanation of the timeline of events. Despite this, the clinic has declined to submit my case for clinical review unless I first provide a written dental report documenting the diagnosis from when the problem first appeared. The problem is that the defect first appeared several years ago. Requiring a report documenting what was observed at that time is, in practical terms, asking me to produce documentation retrospectively--something that simply cannot be done today. Another disappointment is that the main reason I sought treatment was to improve the appearance of two root canal-treated teeth that had become discolored. Despite the treatment, that discoloration is still visible today. After my treatment, I learned that many dentists recommend considering internal bleaching before placing veneers or crowns on root canal-treated teeth to help achieve a more natural and uniform result. Had that option been discussed with me beforehand, I would have gladly accepted the additional cost, because correcting that discoloration was the entire reason I decided to undergo treatment. After seeking a second professional opinion, I was informed that, given the current condition of my teeth, the recommended solution would likely involve crowns rather than veneers. That means correcting this situation today could require a significantly more extensive and considerably more expensive treatment than the one I originally underwent. Medical tourism requires an enormous amount of trust because once healthy tooth structure is removed, there is no way to reverse it. Patients rely on the clinic not only to perform quality work, but also to respond fairly when concerns arise. I understand that warranties have limits. However, my concern has NEVER been about asking for a warranty years later. My concern is that the issue began almost immediately after treatment. I reported it to the clinic as soon as I noticed it, but I wasn't in a position to travel back to Cancun so the restoration could be evaluated and the problem corrected. In my opinion, any fair clinical assessment should take that history into account rather than rely solely on documentation that can no longer be obtained years later. Despite the evidence I have provided, my case has still not been reviewed by the clinical team. If you are considering traveling here for dental work, ask yourself one simple question: If something goes wrong after you return home, will this clinic genuinely review your case based on the available evidence--or will the passage of time become more important than the evidence itself? I sincerely wish my experience had been different.

Great Dr reasonable did amazing front tooth repair not overly pushy like US Drs. Overall very happyread more

This was a terrible experience...I booked an appointment through my hotel at the Hilton. We were…read moregiven the wrong address...I was late for the appt but made it eventually...I don't speak Spanish so had to ask several other dentists close to Mega store where this was exactly... Then I show up and the Dentist, Perla Roche, who speaks good English...did not show up for the appointment, did not call but instead had a newer young male Dentist cover for her...who did not speak English (nor did the assistant)... and proceeded to clean my teeth, roughly for 10 minutes, no inspection, no flossing...and painful. Not adequate! I was promised digital dental xrays and this office was over priced to begin with...but they do not have the machine and did not include it in the price. The xray clinic was almost closed by the time I finished talking to Dr. Roche...at first she told the assistant she was not available. I persisted and she finally came on the phone. She offered to have the new dentist redo my cleaning and I refused! She then said she would not charge me. I left ...much delayed and disappointed and painful gums. The next day this dentist, calls my hotel to complain I that I left without paying...she told me directly I would not be charged. I do not recommend this business. Also, my time here is limited, I will not be able to get the xrays I was promised nor the proper cleaning. Shame on you Dr. Perla Roche...terrible service

SOTADental referred me to Neo Dental clinic supposedly to number one dentist in Cancun sometime in…read moreNovember of 2022. Dr. Miller. According to my experiences he is not even number one dental technician!! The first part of my dental care was a success because surgery performed by incredibly qualified surgeon Dr. Omar Lugo, who actually performed my entire implant surgery and ensured painless recovery and healing process, which was monitored by my local dentist as well. But unfortunately Neo Dental so called #1 dentist took out one of my perfectly fine implant for his own convenience so he can finish quickly and hop on to the next patient!. Upon checking the scan Dr Miler him self confirmed everything was integrated properly. But unfortunately when it was time to work on that implant I received a message that my appointment has to be rescheduled and that I have to stay in Cancun for another two weeks because they didn't have an abutment for that implant (proof on file). (There was plenty time to order that before I returned). But...it wasn't. I had to extend my stay because of that and after my husband went home Dr. Miller told me he will manage to finish my treatment sooner so I don't have to stay too long. To make that happen he personally picked me up the next day and worked on my implant that he didn't have abutment for. At some point he called to his assistant for extra Anastasia and soon after I was done. He the went outside and made a phone call and when he returned he set down and said; "here is your implant, it failed". I was speechless. To make things worse I still ended up staying two more weeks and even after second attempt my teeth wasn't made any better than a horse shoe. To fix my problem contacted Dr Omar as I figured he would be the most appropriate one to contact I was fortunate to arrange that and went to see Dr. Omar on October 1st, 2023. I am happy to say that he was able to fix the issues created by Neo Dental clinic which involved tightening and replacing some abutments, correcting my bite, aligning my teeth and giving me new set of beautiful set of zirconia teeth that brought my natural smile back. According to SOTA dental owner and Neo Dental this wasn't possible, SOTA Dental owner sees a smoke on the scan and Dr. Miller said I had a such a small mouth. If I had such a small mouth how did he manage to put such a big teeth in such a small mouth? Well, I got news for them with passionate team of professionals like Dr. Omar anything is possible. In response to SOTA owner response to my review. your emails said enough. When it comes to speaking of truth, you and truth are very far apart! Your emails and Millers messages could make a lot more interesting story than your Drs notes. I have a have great smile and fully functional mouth thanks to a Doctor Omar Lugo, you definitely can't take credit for that!! This time around I personally managed my care!!! And don't worry I I got in touch with Dr. Miller and dropped him a few lines as well.

Very nice work, fast and painless. I'm from the US and had no difficulty communicating or setting…read moreup appointments. Awesome prices and my dentist said they did beautiful work! (2 crowns and 1 veneer)

I was told in the States that I had a molar that needed a root canal and a crown. Because dental…read morework is so expensive in the United States, it was cheaper to come to Mexico to get that work done. I went to Dentics not because I had heard about it but because the place that I had thought I was going to go to was a zoo. It was overbooked. It was a hot mess and I just happened to pass by and something said, "Go inside." They examined my tooth and basically told me the truth: there was nothing wrong with the tooth. They were able to fill it for an extremely reasonable price and that was the end of it. I haven't had any problems and that was over a year ago so I highly recommend it. I do know they're honest.

I came from Chicago to install implants , I call before and speak with Olga about price and…read moreeverything, even about hotels close to dental office. But in new branch -Sky Dental Studio where I been delivered in office car , after panoramic x-ray doctors convince me to cut two teeth and install two pins instead of implants . I was strongly disagree but they was pressing me and yelled - We better know. I gave up and get bridge installed . After four month bridge was broken. I went to my dentist in Chicago to recement it . Its broke again and dentist say its so short pins and teeth to keep bridge . I connected to Dentics Cancun and they say- its not there fault and block my phone. So stay away from Dentics and Sky dental in Cancun.

All dental needs can be done here. They have a lab on site! I was in Mexico for just 6 days - 3…read morevisits later and I have a beautiful new smile! They're very professional, all speak English and Spanish and do amazing work together! I was nervous traveling from US for this, but don't regret it one bit. Told my family and friends and multiple plan on going to Smile Makeover for their dental needs. They will pick you up from the airport, take you to your appointment and then drop you off at your resort or back at the airport. Service is amazing I can't stress this enough Thank you for all you do and I will definitely be back!

Had a tooth removed in April of 2024, and a crown placed beside that tooth. I had a denture tooth…read more(flipper) created for the missing tooth. Upon arriving home to Canada from mexico, the first thing I did was remove my flipper tooth. The crown came out with it. I had to see 2 dentists to re apply the crown that fell off, and then get a denturist to create a new flipper tooth, as the new one didnt fit. Smile makeover made the customer experience as terrible as they could. The ensured I wouldnt be a future customer with their refusal to take reasonable responsibility for their work. Choose a dentist that stands behind their work and takes ownership for their mistakes. You are a fool if you still use this place after reading this.