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    Playa Smiles

    5.0 (1 review)
    Open 10:00 am - 5:30 pm

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    6 years ago

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    Dental Care

    Dental Care

    3.7(3 reviews)
    0.8 kmCalica

    Great Dr reasonable did amazing front tooth repair not overly pushy like US Drs. Overall very happyread more

    This was a terrible experience...I booked an appointment through my hotel at the Hilton. We were…read moregiven the wrong address...I was late for the appt but made it eventually...I don't speak Spanish so had to ask several other dentists close to Mega store where this was exactly... Then I show up and the Dentist, Perla Roche, who speaks good English...did not show up for the appointment, did not call but instead had a newer young male Dentist cover for her...who did not speak English (nor did the assistant)... and proceeded to clean my teeth, roughly for 10 minutes, no inspection, no flossing...and painful. Not adequate! I was promised digital dental xrays and this office was over priced to begin with...but they do not have the machine and did not include it in the price. The xray clinic was almost closed by the time I finished talking to Dr. Roche...at first she told the assistant she was not available. I persisted and she finally came on the phone. She offered to have the new dentist redo my cleaning and I refused! She then said she would not charge me. I left ...much delayed and disappointed and painful gums. The next day this dentist, calls my hotel to complain I that I left without paying...she told me directly I would not be charged. I do not recommend this business. Also, my time here is limited, I will not be able to get the xrays I was promised nor the proper cleaning. Shame on you Dr. Perla Roche...terrible service

    Dental Spa - Contamos con nuestro propio laboratorio dental CAD - CAM

    Dental Spa

    4.0(3 reviews)
    0.5 kmCentro

    I cannot recommend Dental Spa in Playa del Carmen highly enough…read more Over the past two weeks, Dr. Victor and his outstanding team have provided me with exceptional dental care, including fillings, a root canal, periodontal treatment, and preparation for porcelain veneers. What impressed me most was Dr. Victor's conservative approach. As my gums responded better than expected, he adjusted my treatment plan to be less invasive. Rather than simply following the original plan, he based his decisions on how I was actually healing. That gave me tremendous confidence that he always put my best interests first. The entire staff has been professional, friendly, patient, and genuinely caring. Every question I had was answered thoroughly, and I never felt rushed. When one of my temporary veneers accidentally came off while I was still adjusting to them, Dr. Victor personally made time to see me the very same day before my flight back to the United States. That level of dedication and customer service is rare and meant a great deal to me. Although I'll be returning soon to receive my permanent veneers, my experience so far has exceeded my expectations. I highly recommend Dr. Victor, Dental Spa, and the entire team to anyone looking for outstanding dental care in Playa del Carmen. Thank you all for taking such great care of me!

    We left with an estimate for what the dentist said we needed; most of the work has to be done at a…read moredifferent location - they are not certified here and do not have any equipment. Total extraction and implant (x4) = 25,825 pesos or ~$1,500 usd EACH Resin Filling for cavities (×7) = 1,780 pesos or ~$99 usd EACH Numbing for procedure = 1,000 pesos or ~$55 usd This location is ONLY certified to do cleanings, surface fillings and teeth whitening. ALL other dental work is outsourced to someone else (even xrays have to be done elsewhere). This is basically a sales office and tooth whitening clinic for tourists. We did get take their advice and get the 3D xrays FROM ANOTHER VENDOR; this place can only do small segment xrays (1 tooth at a time). 3D xrays from a different vendor are CASH ONLY and full 3D (top and bottom) = 1,600 pesos (~$90 usd). You get the xrays on a cd and can take it anywhere in the world *thumbs up* After getting a 2nd opinion from another well-known local dentist... They went over the 3D xrays tooth by tooth with us and found NOT 7 cavities, just 2. We found NOT 4 extractions + 4 implants; instead: 1 extraction, 1 crown replacement (cosmetic) and 2 root canal/crowns TOTAL. It's not a good sign when you hear that a place is NOT even certified to do all the work of a dentist, but instead call themselves a "dental spa". This place is is good for a chipped tooth and tooth whitening while in vacation (no wait), but you will be paying prices like home.

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    Playa Smiles - orthodontists - Updated August 2026

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