I needed a couple of teeth bonded and Dr Samantha was very professional and she has a gentle touchread more

Love WoodSprings! Everyone from the front desk, to Shelby the hygienist to the amazing dentists…read morethey deserve 10 stars!!

Dr. Robins is a must see!…read more I had a short time under the care of Dr. Robins due to a transfer to Chicago. There has been no one whom I trust more with my mouth fallowing a root canal, along with other procedures. Such have impacted my daily life in the best way. I would come back to Texas just to be under the comfort and confidence of His care.

Know your dental benefits and verify your treatment estimate yourself…read more I'm writing this because I hope our experience encourages other patients to become informed consumers of their own dental care. Treatment plans are estimates, but before agreeing to thousands of dollars in dental work, review the charges and independently verify anything that doesn't make sense with your insurance company. I'm very glad I did. My husband received a treatment plan at Sterling Ridge Dental involving multiple crowns. Our Delta Dental PPO covers crowns at 60% in-network, yet one crown was estimated at approximately 45%. When I questioned this with the office coordinator/manager, Theresa, I was told perhaps our benefits had decreased and was advised to contact Delta myself. I did. Delta confirmed our crown benefit was still 60%, consistent with estimates we had received from other in-network providers. Unfortunately, my conversations with Theresa became increasingly uncomfortable. I found her demeanor dismissive, passive-aggressive and at times hostile simply because I continued questioning discrepancies in the treatment estimate. At one point, she suggested another provider may have obtained a different result by coding a different tooth and said their office would not "unethically" code the wrong tooth to obtain coverage. That was never what I requested. I simply wanted to understand why their estimate didn't reflect the benefit Delta confirmed. I also questioned separate D0350 photographic image charges for the crowns. Theresa told me these photographs were needed as documentation/proof so the practice could get paid by insurance. I specifically verified this with Delta. The representative told me D0350 photographs are NOT required for crown reimbursement and that standard dental radiographs, including periapical (PA) x-rays, can be used when additional documentation is necessary. PA x-rays are covered under our plan. I understand an office can choose its own documentation practices. My concern was being charged separately for something presented as necessary for insurance reimbursement when Delta told me that specific photographic code was not required. This was especially confusing because during our consultation, the dental assistant took intraoral photographs and specifically told us they were for internal office use and were not something we would be charged for. When I continued questioning these issues, Theresa became more confrontational and told me, word-for-word, "We're not going to let any insurance company dictate how we run our business." She also told me I was "lucky that we accept your dental benefits." I wasn't asking insurance to dictate how they practice dentistry or asking anyone to improperly code anything. I was asking reasonable questions about our coverage and financial responsibility before committing to substantial dental work. Theresa ultimately proposed obtaining a formal predetermination from Delta. She also attempted a three-way call with Delta, but I was disconnected/hung up on and she never called me back. Within approximately the same week or the following week, I received the predetermination we had been waiting for, yet I still received no follow-up from Theresa. Ultimately, this wasn't about one relatively small fee. It was about transparency, professionalism and how legitimate patient questions were handled. We intended to establish long-term care here. My husband had substantial dental work to complete, I had scheduled my own new-patient appointment, and we potentially would have referred others. Instead, we canceled his treatment and future appointments, canceled my appointment and chose to seek care elsewhere. My advice: KNOW YOUR BENEFITS. Request an itemized treatment plan, review the charges and call your insurance company when something doesn't make sense. No patient should feel intimidated, pressured or "lucky" that their insurance is accepted simply because they ask questions. Being an informed patient is not being a difficult patient.

My wonderful Pankey-trained dentist retired. I searched for another Pankey-trained dentist in…read moreSpring and found Dr. Heft at The Hill Dental Group. Just had my new patient exam and cleaning today. Absolutely amazing experience! Everyone was nice -- but more importantly -- highly competent. I have thousands of dollars worth of dental work in my mouth and it's critical to protect my investment with great dental professionals. Dr. Heft clearly knows her stuff. Her assistant, Jessica, is excellent. Kerry, the hygienist, did a thorough and careful cleaning. I can't speak for the other dentists, but it's a beautiful facility with modern technology. I would think you'd be in good hands with any of them. But I'll be sticking with Dr. Heft.

Everything from the quality of care to the friendliness of the front office is stellar. The office…read moreis always helpful to respond and I love the dental assistants. Dr. Chumley is the best and will take great care of you

I've been going to Park & Rogers dentistry for about 13 years. Never had a problem. They are…read moreprofessional, empathic, and caring. I never feel any pain or discomfort. The office staff is also super friendly, accommodating, and informative. Both doctors explain everything in detail. They listen to your concerns, I don't feel pressured. I always feel they spend personal attention to me. I feel they truly care about their patients.

I went to this office for at least 10 years but it is all about them making money now. At one…read moreappointment with Dr Rogers I was the 2nd patient in and she made me wait for 45 minutes. I heard them talking so I knew she was not with a patient. I expressed that I had another appointment and needed to be seen or reschedule. She was really put out, really? I went back again but I made sure it was not with her. I just could not justify the continued higher prices with declining service.

I have been to this office several years with my kids and find the office staff and dental…read morehygienists very sweet and professional. However, Dr. Pham is very cold, has no bedside manner, and arrogant. He previously told me my children would need all their teeth capped, but their teeth were completely healthy. When we see Dr. Tram, we have a positive experience.

I talked to my insurance and this dentist straight up lied to my face and told me they were just…read moregoing to take ONE xray of where my tooth hurt. Ending up trying to fraudulently charge my insurance for the most expensive X-rays. I will be reaching out to the DPTA for a lawsuit I wonder how many people they scammed like this. Thankful my insurance denied them. They literally tried to get paid for 3 X-rays and was going to make me wait 4 hours for a cleaning after pretending they made me an appointment that morning and "was going to squeeze me in." BEWARE

Dr. Erica is fantastic and so is her staff! She has been my dentist for 13 yrs and hopefully 13…read moremore!

Made an appointment in MAY for today, and called in to confirm. They said I had a no call/no show…read morefor June 22nd. ???? They never called to confirm an appt in June, sent a text either, so...?? She said it looks like I was supposed to have received a text advising me of that appointment in June. NOTHING. They made another appointment for me (two months from now) and I got no confirmation AGAIN of that date. No apology, literally the front desk could have cared less. I'll take my business to another dentist and let others know this isn't the place you want to reward with continued visits. Also, I never got a text confirming my "new" appointment. Gee, I wonder why.

I just had my semi-annual cleaning. As always this office is so clean and professional. Sarah did…read morea great job of taking care of me with my cleaning. The other staff at the front, Lauren and Bridgette were very welcoming.

Absolutely love these people!! Dr Young is a fantastic…read moredentist All the employees are great!! I've been a patient for for over a 5 year and I recommend to all my friends;)

Best dentist ever!! Staff is great and rarely have to wait on appointments…read more I have always been afraid of dentist visit but I no longer afraid.

Always warm & welcoming. Dr.Moss- most excellent & truthful. An amazing gentle touch. Jodie her…read moreassistant was super! Lavender warm neck pillow...... And I learned alot! Superior experience.