I would not recommend Great Lakes Dental based on my experience as a new patient…read more Before scheduling appointments for my son and me, I specifically called to confirm that our insurance was accepted and that our routine cleanings would be covered. I was assured that they were. However, after our visits, we received a bill for more than $300 for services that we believed would be covered by insurance. When I contacted the billing department multiple times to resolve the issue, I was told that the office charges more than what my insurance allows for a cleaning. Had this been explained upfront, I could have made a more informed decision about receiving care there. I was also disappointed with how the billing situation was handled. Despite repeated attempts to discuss the matter, no meaningful resolution was offered. We even received a past-due notice before ever receiving a proper statement outlining the charges. The clinical experience itself was not particularly positive. The hygienist was chewing gum during the appointment and was not especially gentle. My son was given fluoride treatment without anyone discussing it with me beforehand or asking for permission. The office environment also felt dated and less welcoming than other dental practices we have visited locally. Overall, between the unexpected charges, lack of communication regarding costs, billing frustrations, and the quality of the patient experience, this was not a positive experience for our family. I would encourage anyone considering this office to carefully verify all costs in writing before receiving treatment.

Excellent care. Knowledgeable doctors. Kind and respectful staff. I went there for root canal and…read moreit was painless experience.

Being new to Michigan, it wasn't fun to try and find a new dentist while having a minor emergency…read morebut MI smiles made the experience so positive! The facility is very clean. Everyone was pleasant and professional. They made sure I understood the treatments and next steps and I left knowing expected out if pocket payments. Thank you for easing my mind during this process

Super friendly staff who clearly cares about each patient. Very knowledgeable and made me feel very…read morewelcomed as a new patient!

I have no idea how this office has such high reviews! I had a horrible experience. I came in with a…read morebroken crown and a HUGE cavity with a large hole. The dentist changed his mind 2 times on the treatment. First he says I need a root canal and crown then he decides he can just fill it. HE DIDNT drill out the decay first! Just put the permanent filling over the decay. I'm reporting him to the dental board. (took 5 min to do) fast forward 6 months later and not only did the filling fall out a huge chunk of my tooth broke off. He went with the lazy route. Also, the back office dental assistant is rude as heck and was arguing with me about my teeth. She also rudely demanded I pay for a crown up front. I had already discussed payment with the office. It was very unprofessional and not her place to discuss money like that. Especially not in a demanding tone as she did. Money wasted and I left feeling very mistreated. I should have walked out like my instincts were telling me.

Best dentist in Jenison. Dr. Piotrowski is a perfectionist and the staff is super friendly. I…read morehighly recommend coming here.

High quality care. Recently had wisdom teeth removed. Staff listened to all my wishes and made the…read moreprocess as quick and painless as possible. They made sure to answer all my questions and asked if I needed anything multiple times throughout the process. Staff is amazing from receptionist, hygienist, and doctors. Highly recommend Community Shores Dental. They typically get our family in very quickly when calling in to schedule an appointment as well.

Made an appointment a week or so in advance and found a time that was convenient with my schedule…read more It's a little annoying how they break up new patient appointments into two different days so one day is x-rays and the other is the cleaning, but oh well. I met one of the dentists very briefly and he seemed nice. My hygienist was very friendly and got me in and out so I could head back to work. Everything felt safe and clean.

Dr. Joe replaced my temporary crown when it fell off while I was in town visiting my mom. He was…read moregreat, the "temp" stayed on over two weeks. I'm planning to have him do the remaining crown I need done when I visit her next, he's THAT good!

Nothing but good things to say. They got me in for emergency pain/and referral when my dentist…read morecouldn't. Dr joe was very empathetic, understanding and straightforward with my treatment plan, and made sure that my pain would be under control. Plus their office is beautiful. All of the staff was also very nice and empathetic towards my situation.

Excellent care and staff. I would recommend Roots Family Dental to anyone looking for great dental…read morecare.

From the extremely competent office manager to the dental hygienists to the doctor with terrific…read moresocial skills, the office is warm and inviting. The Dr. isn't pushy, but is very knowledgeable about what should be done for dental care!

I have been to many dentist offices in the Hudsonville Jenison area. This place by far is where you…read morewanna be when you need anything done. I've had cleanings, fillings and root canals done here. Higher tech, with clean an environment. Easy appointments, text or call reminders and the best part is the staff. You're never over looked or rushed. The work is well paced and precise! You won't find a better time at the dentist the here!

I have been so happy to have switched to Clark & VanOverloop DDS when Georgetown Professionals…read moreinformed me they would no longer honor my delta dental insurance. I've long suspected that Georgetown Professionals has overcharged for their services so they don't need to work on Friday's. It is so nice to go to a place that has the skills and integrity to do the right thing for their patient rather than just enrich their business. For example, Georgetown professionals wanted to charge me over $300 for a bite guard so I wouldn't grind my teeth. That's expensive. I said I'd think about it. When I went to Overloop, he told me that my grinding was moderate and didn't call for a bite guard unless I was having adverse symptoms. He also said it would cost $150. That's over $150 less than what Georgetown Professionals quoted me! This is how businesses should work. They stand behind their product, properly educate, are friendly and do the best they can to get you in when there is a dental emergency. Many problems with my children have happened on a Friday, it's so nice knowing they are open. Couldn't be happier with our switch. This is a great business run by great people. We especially enjoy Overloop as our dentist.

Amazing staff and dentist all around. After having a severe tooth infection for days they found a…read moreway to fit me in. Everything was explained throughly about the process and costs of the extraction. Highly recommend this dental office.

Great LOCAL dentist! Very caring and knowledgeable staff, and the office is very modern and clean…read more Easy to get to for us living in Muskegon