Update! My filling broke within the month they were done as I was flossing. It HURT! Also, I called…read morethe office about my bite being messed up because of the filling and they said that's normal. And my night guard, that they pushed me to buy, hurts my teeth, I can't even wear it because they're all sensitive now!! I never returned to Dr. Salim to address my filling breaking because of her impatience with my husband. She was HITTING his tooth asking if it hurts because he couldn't get numb! Husband needed more dental work done but he said we are never returning. And we didn't. Fast forward to now: we are having to pay another dentist to redo the work Dr Salim performed. I had to wait a couple of years to be able to pay for it AGAIN. So that's why I've just now updated my review. I go in this week actually to have the dental work fixed by a different office. I cannot in good conscience leave my shining review, don't go to Ora. The staff are all nice enough but Dr Salim is pushy and impatient. I realize that now after having been to another dental office and received much better service. Don't even consider coming here, unfortunate to say. Because you could end up like me, paying for dental work over again.

ABSOLUTE NIGHTMARE, I took my daughter for a routine checkup, before I was even finished doing the…read morepaperwork they started polishing my daughters.They didn't even get consent nor did they care.They then told me my daughter would need a root canal and had several cavities. (She has 1) mind you she 13 and never once has complained of any pain. When I asked why would you do a procedure without consent she stated since she had insurance that all children under 18 get the polish an cleaning and thats why I need to have all this other work done since she has the insurance that would cover it.Yall these people care about you they only want your money. I told her I would take my daughter for second opinion, she then ask if she could take more pictures. Excuse me,for what to get more money. My daughter's gums are still sore just from the polishing. I truly believe these people will destroy your entire mouth to make buck.

Friendly staff and on time appointments. We received a good cleaning and exam without the usual…read moreattempts to upsell additional services.

The worst office experience I ever had at a dental office. They gave my son fluoride services that…read morewas not covered by insurance. When I asked the front desk representative for future reference please put on his record not to perform this service on future visits she got all snarky and informed me that maybe this dentist is not right for my family. (Perhaps it was because I took her away from watching Kansas City Chiefs video on her computer?) Regardless, now my family goes to a different dentist. The temp hygienist on duty jumped in a made the situation worse. I'm actually a fan of the dentist, but the staff needs some training on customer centricity.

I have an issue with grinding my teeth, which was unrealized until I went to Dr. Bentley for…read morecosmetic dental work. Dr. Bentley gave me back my beautiful smile with the help of his amaaazing staff. His office staff kept me informed, made sure my insurance was utilized to the best of my advantage saving me thousands of dollars. I also had a mouth guard made to help with my grinding. I'd like to add my calls were immediately answered, even when the office was closed. I couldn't be happier!

This was my third visit to Bentley Dental and I have been more than pleased. The friendly and…read moreefficient front desk staff always greet you when you walk in and work so easily with you on the paperwork before and the payment after your visit. I have never met a better dentist than Dr. Bentley. My dentist of 20 years in Grapevine retired and I found this practice based on all the positive comments on Yelp and social media. I was not disappointed. I just completed having a tooth extraction and a crown replacement and both procedures went like clockwork. Dr. Bentley talks you through the whole process so you always know what to expect and his personality has a way of keeping you calm. He is very knowledgable and presents all your options for you to make the best decision based on the facts. I normally don't do a lot of reviews but was so happy with the work that was performed for me. If anyone is looking to have any dental work done - I can highly recommend Dr. Bentley.

Nancy and Dr V are very nice, professional, and thorough! I wouldn't ask for anyone else for the…read morecare of my dental health. The front desk is kind and knowledgeable as well. Thank ya'll for years of great care and concern.

I am one who absolutely does NOT like going to the dentist. For most of my life I have avoided it…read moreas much as I can until I couldn't anymore. Several weeks ago I had a need for an emergency visit and called several places. Not only did the sweetest receptionist call me back and fit me in, but they have gone above and beyond since. I've been there 4 times now and every single experience is wonderful. Dr. Anu, Nancy, Monica, and every single tech/person I have encountered has been amazing. Dr. Anu is patient with my fears and consistently checks for my comfort level. Nancy, the hygienist, throughly answered my questions and also ensured my comfort throughout. If you are in need of a dentist, 100/10 recommend Precinct Line Dentistry.

I have had a wonderful experience here. Dr. Basta and the entire staff have been so kind and…read morehelpful with everything I needed. It had been awhile since I had been to the dentist due to a number of reasons, and even though I need to get a decent amount of things fixed, they have been really helpful in working with my schedule and maximize the time I am there. The office is spotless, lots of cool technology, and I appreciate being able to watch and listen to Netflix during my crown and filling to ease my nerves a bit. I will be recommending this team to my family and friends!

I took my husband, who suffers from dementia, the day his mouth started hurting on a Friday. They…read moresaw him the day I called and were all very kind and understanding with him. The doctor explained that he will need an oral surgeon rather than removal in the office due to his medical condition. He was given antibotics for infection and they will find an oral surgeon for us as a soon as they open on Monday. I couldn't be happier with this place. We have been going there the last 2 years.

I have always had the best dental care at Trail Creek Dental. The doctors, hygienists and staff are…read moreall great. I would recommend this practice to anyone and everyone.

I don't like going to the Dentist, not because I fear the work they do, but most I have been to…read morehave tried to milk me for more money in some way. The work the dental technicians at Trail Creek do is fine. I've had no complaints there. However, when it comes to their administrative staff I am absolutely finshed with them. They've messed up the schedule on my last two cleanings. They messed up the schedule on my wife's last cleaning and were very rude to her. To the point the lady at the desk wouldn't talk to my wife and walked away. Then they snuck in a $50 missed appointment fee for "my" missed appointment on her bill and didn't tell her they were doing it!! When I called and discussed it with them, there were no management around to discuss it. I gave them a chance at making this right and I will not be back. Don't write trite response just to save face. Just another bad Dentist.

DO NOT GO HERE! My mother just left and the dentist did her…read moreextraction without checking if the anesthesia was working. She held her down so she wouldn't move and kept yelling at her to do not move. She grabbed her face aggressively while pulling her tooth out without anesthesia. Once she was done she left the room. The medical assistant was there to witness and just said that's how the dentist is. THIS IS UNPROFESSIONAL AND INHUMANE She has high blood pressure and her vitals were not taken before and after the procedure. No antibiotics prescribed and she still has a swollen face after a week and a dry socket

We stopped coming to this office after a few mishaps with our care and the general experience with…read morethe office staff. We had started coming in 2020 and were initially impressed with the thoroughness of the exam and kindness of the clinical staff. The dental hygienist was especially kind and helpful in explaining everything she was doing or recommending. That said, the end of the visit was off-putting. After the cleaning, x-rays, and exam, they ushered me into a room to discuss recommended treatments and payment. My husband was recommended veneers and other dental work to total over $11,000 after insurance. We declined most of what they recommended with the exception of the root canal. Looking back, we should have gone to an endodontist for his root canal, but Dr. Walia represented that she could complete it in the office. I drove my husband to the appointment, which ended up taking 4.5 hours after they initially told me 2. I took him home with a temporary crown, which fell off shortly after arriving home despite following the strict instructions to not introduce solids for a few hours. Upon going to a new dental practice, we were informed that the initial root canal was improperly done and needed further evaluation by an endodontist. Our last visit to this practice was in 2022 after we had an incident with billing and noticed the high turnover of staff at this location. In 2023, I received a bill from the practice despite not receiving care for almost one year. The bill was from 2021. I called the office who informed me that they had "forgotten" to submit to insurance and had attempted to file with the insurance carrier we had provided (United) in 2022. I informed them that the care I was being billed for occurred in 2021 and we had a different insurer at that time (Cigna), so United would likely deny the claim. The office staff attempted to tell me I'd need to still pay the bill or it would be sent to collections despite the care being performed 2 years prior and not going through the proper channels of filing with insurance. I had paid the coinsurance amounts due at the time of service and had receipts proving this information. They finally dropped the billing, but it definitely left a sour taste in my mouth and frankly, felt fraudulent. We will not come back to this office due to the lack of organization and poorly done root canal. I strongly feel that we should have been referred to an endodontist for this procedure, but am concerned this was not done in order to generate more money for the practice. I would caution others from receiving care here.

I contacted this office to inquire about being in network with my insurance. I stopped by in person…read morethe next day as I was in the area to ask if they'd heard back from the insurance. The lady at the desk was unhelpful. The other person said she's been busy and will work on it. After waiting a week I called and was disconnected within seconds. A few minutes later I received a text with the info regarding my insurance. I responded I'd like an appt. Also followed up with a phone call but was unable to get through. That was 2 days ago and never heard back. Too many other dentists in the area than to have to chase this one. If you're able to get an appointment good for you.

My family had a great experience! Everyone at the dental office was so kind and professional. Upon…read morearrival my two daughters (6 years and 9 years old) were greeted with warm smiles:) we didn't have to wait long to be seen, which helps when you have two young children at the dentist! Our hygienists were fast and thorough! Oh, Dr. Sara was great with explaining the procedures to me and even my little kiddos...She made us feel at ease with everything. We have found our new family Dentist!