Home D. has something you must really need whether you like it or not. Despite the low rating,…read morewhether it's the few staff around or not receiving major appliances within the time frame they promised- we didn't encounter anything like that at this Kingston location. This has been one of our go-to home improvement stores for anything from shrubs, light bulbs, cleaning supplies and other things. Our most experience here was perfect. Now mind you, we'd gotten here like 1/2 hour before closing to get 4 gallons of black exterior paint so our contractors can paint our 7 panel wood slat fence. We knew we wanted a basic black so it's not like we struggled. We selected a high-quality brand that could tolerate the elements then selected a swatch so the paint mixer can take it from there. Service was awesome and we'd gotten the 4 gallons at a decent price using hubs' Military discount. The paint mixer was extremely pleasant and eager to please.

Good place buy stuff at no reason to complain. Wish they added Veteran's Parking like Lowe's though.read more

Custom design and fabrication with consciousness. Amazing inventory, most of all, Megan is a…read morepleasure to work with. Got a piece for my apartment in Brooklyn, you would be amazed at how conscious and sustainable wood products can completely shift the energy of your home.

From the owner: Sustainable heirloom-quality solid wood furniture, wood counter tops, mantles, custom furniture and…read moreretail displays, kiln-dried lumber and live-edge slabs - using wood milled from fallen and urban Hudson Valley trees.

I was concerned with energy issues and rising prices for fuel so I stopped by Harbor Freight to…read moreinvestigate portable power stations. I was fortunate to have met with Lexi, who was not only very knowledgeable about what I would need, but took the time to explain the various systems available. I purchased solar panels from Lexi but since Harbor Freight in Kingston did not have the Power Station I needed, she was good enough to contact a sister store in Poughkeepsie and have one reserved for me. It is not often that I see such quality customer service, these days. I am glad that Lexi was available and demonstrated her superlative knowledge, care and consideration. Kudos! I will be returning.

I'm generally not a happy customer when it comes to walking through a tool place. But when I had…read moresome free time in Kingston last week and found myself in your parking lot watching trains, I ended up walking in. Although I was unable to purchase any items during my once-over, I found this place a little bit barren. It's got the tools alright, but very few employees were hovering around the floor, looking to help customers. Even though I had no ideas for stuff to look at, getting out to look at something I hadn't looked at before since its change in 2021-2022 (forgotten when this was converted from an Office Depot), wasn't found to be too frightening. Value for quantity seemed fair, though some things are higher than others. However, where this chain seems to drop is in value for quality. Even though they have some of the better names, I remember purchasing stuff in 2020 at your Poughkeepsie location that didn't last 2 weeks - but that's a whole other story in itself. Walking into this location is like a maze. They have you enter through a turnstile once you get through the double sets of doors, and something I hadn't seen at most Harbor Freights in the past (to a point where not even Poughkeepsie's had this layout). It's a good thing this turnstile was still functional and didn't break. However, maybe in the future, I'll take a further look when money becomes available.

This was literally one of the worst customer service experiences I have EVER had. I would give…read morezero stars if I could. They told me it would take one month for my materials to arrive. After waiting a month and half, I called them only to be told that it would be an additional two and a half months. When I said I wouldn't have ordered knowing it would take that long, they basically shrugged. After waiting four months for my shower materials, no one called me to tell me that they had arrived. They then tried to deliver the supplies on the wrong day when I was out of town. I had to screenshot them a voicemail FROM THEM to prove that I had requested delivery for Thursday. Worst of all, we had ordered the particular materials because we needed an off-center drain on the shower pan. Yet the drain was centered. When I spoke to the manager, he tried to say that my contractor had signed off on the order (even though he hadn't checked to see how the order was placed yet). Then, he basically said I had no recourse even though the shower installation ended up requiring the drain being moved and hence was more expensive. When I got a little heated, he then hung up on me. I am following up to see if I can file a complaint with the BBB about being offered no recourse for not getting what I ordered.

The employees they have are exceptional! Smart & knowledgeable . Carlos & Rosanne helped us with…read morethe utmost professionalism. They both know their stuff. My husband & I always get their full attention . I can't say enough how helpful they both were. And pleasant. And you know sometimes how you are made to feel like your bothering the person (I've been there, anyway). They do not ever - especially today. Carlos left for the day and left us in Rosanne's smart & kind hands. I recommend them for any body who has (our issue today) plumbing issues ! Adam another sales person has been there a long time - they know their stuff . Unlike some of big box stores who have new employee s every time you turn around and they are Not any where near knowledgeable these nice folks are.