trying only use appoints refuse file paper work appeals on claims .best thing do file compants…read more attroney general on them not doing job hired do not sent around do nothing all day get paid do nothing .

They were kind and efficient. I got exactly what I expected after scheduling my appointment and…read morefrankly they did it while understaffed.

I stand corrected…read more In an effort to keep this individual private, my hat is off to Z and staff at the Colorado Dept of Labor for fixing my 10 long months of issues regarding my lack of pay from Unemployment. regardless of what everyone says in the comment section, the team cares about its citizens, and works tirelessly every day to resolve existing issues. My representative, let's call him, Z, went above and beyond knowing my situation, and help me to a very swift resolution. trust these people, they care about us they want us to get better and find employment but most importantly they don't want us to fail. Thank you from the bottom of my heart.

I am 69 and work to survive but left a job in Colorado to care for a family member with dementia. I…read morespent hours online completing the application but had to leave it at the end, and cannot pick it up where I stopped. I called this dept at 9 am on Tuesday, and received the message that they are closed because their hours are Mon-Fri, 8 to 5. Why are you closed during your stated hours? I have to live out of state and cannot visit an office. It is not poor service. It is NO service.

I waited over an hour for my number to be called. I watched it up on the electronic screen was…read morefollowing it. It was listed up there for the window. Number one that I was sitting closest to the lady behind the glass, decided that she was going to close and go to lunch without even calling another number or saying she was going to lunch so my number was going to be kicked out and I would have to get another number, but I made my way to her window and I told her that my number was up next and I need it to be assisted. Well she put the window back up she assisted me it took all of 20 minutes to get it taken care of, and she was off to lunch, I don't think she appreciated the fact that I stopped her from going to her lunch but I did apologize after all there was a lot of us there and I'm sure a lot of us were hungry and ready to go to lunch as well. Other than that the place was extremely clean very well stocked with informative information And plenty of accessible parking with accessible bathrooms Thanks For The Read Until Next Time

Received a phone call from someone who said they were at the "local office". Thick accent. I had…read moretrouble understanding him. He would not listen to me and allow me to explain that I had uploaded everything they needed. He talked over me. RUDE and he actually hung up on me!!!! Would not let me explain that I had uploaded ALL of the necessary documents online via their SSA Site. He should be fired. You suck it up and NEVER hang up on someone when you called them in the first place! Horrific customer service. Our taxes pay his salary. Perhaps he should be remided of that. Don't allow someone who does not speak English well work in Customer service. Especially a Man that is rude to women. Might be OK in whatever country he came from, but NOT in our country!!!

A dozen voice prompts to reach someone who is away from his desk...then a recording to leave a…read moremessage that is not returned.

The security guy and Andrew were so helpful and nice. I believe the person who helped me his name…read morewas Andrew he was so kind and knew what I needed. Thank you!

On December 30-31st, my 11 year old daughter was sexually assaulted and I was physically assaulted…read moreby my ex husband Jessie Caldera. We left and went to a safe location leaving all personal possessions behind. We later filed a report with an officer investigating Jessie's side of the story and were told we'd be followed up with. Nobody has interviewed my 11 year old to determine if charges should be filed, no one from precinct 5 has reached back out. We called the DAs office and were told that investigation needed to be done, to contact the precinct. We've done that with no success. This department is a failure to the community it is supposed to serve and I'm ashamed that I moved from Houston Tx to this.

My rental house got flooded. Tenant stopped the water leak and disappeared without providing any…read moreinfo. Insurance company wanted to know what caused the leak. Plumber and appliance technician did not find any technical issues. However, the technician said that a human intentionally started the water leak. After examining washing machine and utility room where the washing machine was located he stated that some person intentionally loosened connection of cold water hose to the washing machine and blocked a floor drain in the utility room. All these findings clearly indicated that the crime had been committed. Many times I filed reports with Denver Police. Every time they simply ignored my reports. Finally, months later they issued temporary case number and then permanent case number 2025-6016468. Detective Bret Curtis (?) called me. It was clear from the beginning of conversation that he had zero intentions to investigate. For instance, he stated that it was impossible to investigate because there was no video showing crime in progress. (Does Denver Police investigate murders only if videos of murders are present?) He kept saying that I needed to take my tenant to Civil Court. On what grounds? Do I know that my tenant committed this crime? No. This is why investigation was needed, to establish who committed the crime. The crime was committed and I wanted Denver Police to investigate it. Just like an arson, an intentional flooding is a crime intended to destroy property. The facts clearly indicate that Denver Police does not care about crimes like this. What kind of police is this? Do we live in a third world country?

excellent assistance and outstanding personal service@ thank you…read moreso helpful and helping me get my social security!

I try to call and I can't get through. Then they tell me they will call me back and they never did…read moretwice. I came to the office and sit down without an appointment and then they come over the Pa and say I need an appointment. I didn't see where to get an appointment. Please help me

I've never had a negative experience with PERA. Employees are always kind and knowledgeable, making…read moreit very easy to communicate with them. A+

I have had PERA for several years as a retiree. My husband works on contract and therefore, I…read moredecided to add him to my Colorado PERA Insurance. I have paid premiums on him for the months of January and February of 2024. I have been contacting PERA since the beginning of January regarding my husband's insurance. We received my insurance card but had not received his. We both have contacted PERA regarding his insurance and cards. We go from person to person and department to department. All departments offer promises, but no action has been taken. I just found out from the insurance department that his policy was de-activated, but yet I have paid premiums. My husband has been cutting his insulin for the past month since we can't receive his insulin from our insurance or afford the out-of-pocket cost due to denial from Colorado PERA Insurance. This company shows no compassion for my issues at hand. Therefore, if you determine that you have an issue with your health insurance from PERA don't expect any resolution, but you will receive many promises. I have filed this with DORA to find out that DORA does not regulate Colorado PERA Insurance. If you run into any situations with PERA's Insurance, you need to contact the Colorado General Assembly. I hope that the insulin issues do not become legal issues. Best of Luck.

I don't have an issue with parking ordinances as a whole. There are valid reasons for them. I DO…read morehave a problem when parking ordinances are selectively and inaccurately enforced, and when there isn't a sensible way to resolve a dispute for a ticket that was clearly written in error. I recently received a ticket for parking too long in a 2 hour zone. Problem: I was clearly parked in a short but well marked "all day" zone on an otherwise 2 hour street, and took pics to prove it. When my written dispute was rejected, I went to the magistrate and learned that your pictures count for little if Google street view can't corroborate your pictures for the magistrate. Is the sign that proves your point is blurry or out of the Google street view frame? Tough luck. The "selective" enforcement issue tends to arise for tickets around distances from markers, e.g. no parking within 20 feet of a crosswalk, or 18 inches of the curb, etc. Enforce it by the book, or don't enforce it...but enforcing the rule 10% of the time, as in my neighborhood, just pisses people off who've parked 6ft away from crosswalks for months with no ticket, and suddenly get their wrist slapped. Don't bother disputing. The law is clear, but enforcement isn't. Two stars instead of one because my magistrate wasn't outright rude, and the wait was short. And though it should have been waived since it was invalid to begin with, I did get my ticket reduced. Really, City of Denver, do you want 99% of your populace to feel wrath at your parking division? A little training and encouragement to use common sense would go a long way. I wonder if any major US cities have parking enforcement bureaus with positive Yelp ratings?

I live on Inca st and 6th Avenue I was told I could park off the street near by, and now all of the…read moresudden after two years they are ticketing me almost every day until I got a boot in my car . are you serious??? I live there and when I bought the place it specifically says parking off street : one spot. I understand there is tow spots by the entrance that you can't park, but everywhere else you could and now they are just money hungry .The state of Colorado borrowed too much money from the federal government during COVID and now they are stealing from the every day regular citizens to pay back ?? this is unacceptable!!!

They just flat out do not care to do their job. I moved into a rental and the neighbors had piled…read moreup their trash on the side of the house. I arrived to the house with a warning from the city threatening to ticket me if the trash wasn't cleaned up. I called and reported that it wasn't mine and requested the trash and bins (about 8 of them) be removed. After weeks of them closing the case without ever showing up, I started calling daily. The inspector became irritated and called me drunk on his personal cell phone telling me to leave him alone. I called until I was able to get in touch with his supervisor, Erica, who told me he had a history of drinking problems and that he was put on leave. They removed the trash cans without ever speaking to the neighbors. The neighbors came pounding on my door because 311 told them I had requested their cans be removed (not because they were illegally left on the side of my house for months.) Not wanting to be difficult, I spent the next few months moving their cans slightly to the side of my house and picked up the trash and boxes they dumped on the floor around them. About 2 months ago I had enough. I spoke to the neighbors who told me they had lived here for x amount of years and that they will continue to dump their trash there. I called again and reported that the same neighbors were still illegally dumping trash on the side of my house. After about 4 weeks with no news, I got a notice from an inspector that the case was closed and that no action had been taken. Their trash was still sitting outside of my house as I opened this email. I sent pictures of their trash from throughout the weeks, they came and removed 2 cans and closed the case again without giving them any warning. They continued leaving their trash and bins on the side of my house. I called waste management again and asked that they give them a warning at the very least. They told me they won't do anything because this was considered a neighborly dispute. The only dispute is that they are illegally dumping trash on the side of my house- and their department is in charge of removing it and preventing it from happening. I had to get in touch with my city council member who finally sent someone to tell them to stop dumping their trash on the side of my house. It's been 2 weeks and they have not dumped their trash there since. After months of being swept under the rug and jumping through hoops I shouldn't have had to, I finally have a clean area outside of my home.

I had a question about a disposal area for some leaves I had accumulated in my yard. I was helped…read moreby Mary, who gave me the information I requested, including the address of the drop-off point, hours of operation and a couple of parameters for any drop-offs. Mary was very helpful, knowledgeable and professional about my request.

Officer James T Nuanes is very unprofessional as you can see in a previous post about him. He…read moreswerved in my lane from the shoulder of an off-ramp and I almost rammed into him hadn't I braked and swerved to the right lane (exposing me to another potential accident). Dude had a bad attitude after I told him how dangerous what he did was and he trumped up my speeding ticket, he told me I was going 50 in a 40 zone before I confronted him about his dangerous driving and then he came back with a ticked saying I was going 58. He handed it to me and walked away so fast before I could even take a look or ask questions. Dude seems to be miserable and takes it out on drivers lol.

The City of Denver supports stop lights that are 'timed'. I know this. I always (for over a year…read moreI've been driving this route) look for the one at the bottom of the hill while West-bound on Park Ave when it crosses Globeville Rd. My reactions were not 'on' one morning (7A... shift-change time for the police) and I caught the 'edge' shall we say of a red light. Of course a squad was there (I KNOW this... they're ALways there) and I got absolutely no empathy when the male cop who pulled me over. Okay, I ran a red light. I have a CLEAN license. There was nobody at this intersection for 3 more minutes. Get off with a warning?...Um, NO. But here's my point: He said he appreciated my explanation, but I should have been slowing down from the time I was coming down the ramp and saw the YELLOW light. That's really interesting. I've been (now) timing this light. The yellow light stays yellow for THREE SECONDS. The one closer to Coors Field (next one going East) stays yellow for over SIX SECONDS. So.. just sayin'... I now know why I see so many people pulled over (only) West-bound on Park Ave immediately after this light. It's a money-maker. That's ALL it is. How can one go from 35mph (which is the posted speed limit) to 0mph in 3 seconds?