Anna has once again gone beyond horrible. She screamed at me yesterday, said my SS was welfare and…read moreshe wasn't going to release my money because I can't afford to live on my SS? I told her I was going to report her for treating me like that, so she yelled again and hung up on me. I am calling the Governor's advocate today.

Just left the Social Security office Ron at counter number four was very kind and patient and very…read morehelpful. Highly recommended excellent employee.

Update: did I mention how this city is a steaming pile of crap? it's no secret that the economy…read moresucks. The cost of everything is so high, families can barely afford to get by. What would you expect out of your city when times are hard? Well let me tell you what you get with Aurora, CO. You get wanna be cops going around giving citizens violation notices for things like having propane tanks on your camper (lawfully stored on the side on the house in a designated parking spot) or on your propane firepit, bare spots in your lawn after having a main line replaced and the grass hasn't grown back yet despite two rounds of seeding, fertilizing and watering (with water restrictions in place from the city). Then at the city parks you have overflowing trash cans, you have homeless camps with trash and drug use, you have a homeless camp just about every block. You have gun shots every night, you have burglaries, unresponsive cops (72 hour response times), you have a joke of a justice system, these criminals are back out on the streets the same day (if they even bother to apprehend someone). Don't even get me started on their public school system. Just look up the ratings, it's an embarrassment. This city has got to be one of the worst rated cities in the country at this point. If you are looking to move here, don't. Live in any city in the state except this god forsaken place. You will thank me later.

Super high crime rate. Lots of homeless people…read more Lots of drug abuse and homelessness on the streets. TheAurora police are some of the worst from what I've heard. This department is horrible at responding to calls in a timely manner. I know firsthand that they will not do anything about a stolen car. Do yourself a favor; If you don't want your windows broken in your car, stay out of Aurora.

I, as a military wife, have lived in many cities in the US and have to say that the City of Aurora…read morehas the best employees (excepting the police) of any. They are very responsive, very polite and willing to help. You can call any agency and get a person to talk to. This is very satisfying and very rare. Call the state or federal government and see the runaround you get. So thank you Aurora city employees. P.S. The police are supposed to be there to protect and serve, but I feel they are more there to harass and inconvenience.

The phone menu is the worst, just to get to the selections you have to wait 2.5 minutes, yeah I…read moretimed it. There is no way to bypass the message, and it doesnt even pertain to all the callers but we ALL have to listen to it. Oh and while you are holding the same message repeats over and over and over. Whoever programs the IVR for Arapahoe County human services should be forced to sit for an hour or two just to feel the torture!

great customer service. I emailed a question and they were very prompt in responding.read more

I waited over an hour for my number to be called. I watched it up on the electronic screen was…read morefollowing it. It was listed up there for the window. Number one that I was sitting closest to the lady behind the glass, decided that she was going to close and go to lunch without even calling another number or saying she was going to lunch so my number was going to be kicked out and I would have to get another number, but I made my way to her window and I told her that my number was up next and I need it to be assisted. Well she put the window back up she assisted me it took all of 20 minutes to get it taken care of, and she was off to lunch, I don't think she appreciated the fact that I stopped her from going to her lunch but I did apologize after all there was a lot of us there and I'm sure a lot of us were hungry and ready to go to lunch as well. Other than that the place was extremely clean very well stocked with informative information And plenty of accessible parking with accessible bathrooms Thanks For The Read Until Next Time

Received a phone call from someone who said they were at the "local office". Thick accent. I had…read moretrouble understanding him. He would not listen to me and allow me to explain that I had uploaded everything they needed. He talked over me. RUDE and he actually hung up on me!!!! Would not let me explain that I had uploaded ALL of the necessary documents online via their SSA Site. He should be fired. You suck it up and NEVER hang up on someone when you called them in the first place! Horrific customer service. Our taxes pay his salary. Perhaps he should be remided of that. Don't allow someone who does not speak English well work in Customer service. Especially a Man that is rude to women. Might be OK in whatever country he came from, but NOT in our country!!!

Best government appt ever. No lines, really nice people. In and out in 5 minutes. Really good…read moreexperience.

Ms Reyes crossed the line into assault when she flicked that card at my face…read more The rent a cop/security person/receptionist intentionally flicked my mom's ID card at my face while I was bent over finishing up my mom's paperwork. I said to Ms Reyes I don't appreciate it when you flick things at my face. She responded to me by saying, "You started it. " I responded, "I'm not the one flicking things at people." She next tried to order me to go sit down. I had to step outside in order to calm down. I spoke to the acting manager who told me to call the real manager on Monday. I am seriously considering contacting the Aurora Police to file a personal assault charge against Ms. Reyes.

There's no way of getting around going to the post when you really need to...Especially if you have…read moreput in a COA Change of Address... I am not getting ANY FORWARDED MAIL AND ITS GOING ON 2 Months and luckily I have given my new address to most but where is the FORWARDED MAIL? Here We Go To The Post Office... I'll have to stand in horrifyic line waiting just for them to probably tell me there is no mail... I asked for the mail to be held/ hold and I know it is because I picked up some mail so it's been a few weeks now no forwarded.. So they should either have mail held or I should be receiving my first class mail and periodical mail... How do I know for fact I worked 15 years with the PO... The new carrier where I just moved to has been employed for 1 month... ‍ WISH ME LUCK...!

Very bad and slow service. No mail delivered to my new address. They lost my package and when I go…read moreto the post office, they tell me it's out for delivery and I never get anything. Unhappy with their rude employees and I hate to go to that post office because of the unactable customer service that I received.

Most people try their hardest to get out of jury duty. I for one tried my hardest to serve my…read morecivic duty and I was picked. Juror number 1. Though I did enjoy the experience it literally took from 8am to 5pm. Could have easily ended in half the time but the lawyer had to hash out the legalize and the jury had to leave the room to not be prejudice.

It's never fun waking up, making time to drag yourself to a courthouse waiting in line, seeing the…read morejudge, paying a fine at the window. I will say however, this was not a completely bad experience. My kid asked me to accompany him to help deal with his first traffic ticket. We got there 20 min early, checked in. Took another 30 min to be called, 60 min to be called into the judge, 10 min to pay at the window. Took time but not a bad experience. Take some work or entertainment with you and you'll be fine.

Kevin Manly and officer Oz are a prime example of good officers in the force ! all the other…read moreofficers that I've known in the Aurora mall are always very polite and professional . amazing officers at work !

I was assaulted called the police waited for them to get to the place where the assault occurred…read morethey never came the place closed and I sat waiting in an empty parking lot because they told me to wait at the scene, placed 4 different calls, absolutely ridiculous