I purchased online a Doctor's Choice Plush mattress from this company, based on Consumer Reports suggestion that it was for side sleepers, and received it on 9/25/18. The mattress is very hard and not for side sleepers. The cost was $743, which included a $255 delivery and setup charge. I tried it for 2 nights and couldn't sleep for three hours because of hip pain. I called the company on 9/27/18 to request a return. They said I would have to pay a $235 return shipping charge, so my total credit refund would be $253. Basically, I lost $500 for five hours of the mattress usage. Do not order online or over the telephone or this is what you will deal with. read more

We went to Denver Mattress as the third store "just looking" at mattresses. Our salesman, Brian, was informative and knew so much information about mattresses. He gave us a true education. He was personable and gave us multiple choices at multiple price points. After trying many mattresses, the information he provided on each level of mattress made it easy to make a choice. We purchased that day and are excited about the new mattress. read more

I bought a mattress here about a year ago and it has deteriorated completely. What a waste of money. Terrible product.

We went to DM to look at mattresses as we had purchased our last mattress from there. We visited the Lone Tree location as it is close to the house. With mattresses you need to sit or lay on them to get the feel. The mattresses in this store were filthy all of them. As a gym rat I'm not shy about other people touching things, but these matters were so filthy I would not sit on them let alone lie on one. Get your act together DM. I did purchase a mattress the same day from another retailer. read more

Knowledgeable but very pushy. We spent a good 20-30 minutes checking out beds found a couple pillowtops that we liked but wanted a day or so to think about it. That is when things went down hill. The salesman got a little to pushy for my liking. Just didn't seem to get that we wanted to think about which one we wanted. In the end we found a similar model at another location. Overall not a terrible experience just be ready for the hard salesman tactics if you are not ready to buy right then and there. read more

I would like to express my deep appreciation for the ethical business practices of Denver Mattress, and my thanks to the knowledgeable and patient sales rep, Jason, who assisted me. I bought a bed which, in the end, wasn't right for me, and Jason was helpful and patient throughout the entire buying and return process. My money was refunded as promised - no tricks, gimmicks, or false promises. Thank you, Jason, and thank you, Denver Mattress! read more

Just purchased a bed from Dan, at Denver Mattress (303) 790-1183, in Lone Tree. He was so knowledgeable, accommodating, and easy to work with. This purchase was a breeze! THANKS, DAN! read more

My wife and I purchased a twin XL mattress and box spring set. We were pleased with the service.

Great service, great product. Went in for one mattress end up buying one for the spare room too! Have been a customer for 20+ years !

We came into the store right before closing due to work schedule conflicts and the manager Louis Fisher was a HUGE help. The next time we go into DM we are definitely requesting his services. He was very attentive, patient, and welcoming. We felt bad for keeping him so close to closing time but he made sure we were taken care of. He was very knowledgeable about different mattresses, mattress pads, pillows, sleeping arrangements, what would be better for this kind of sleeper, etc. He had a very detailed answer for all of our questions. Overall, our experience was so phenomenal with Louis at Denver Mattress that we ended up buying a mattress set within 30 minutes! Would definitely recommend asking for Louis Fisher at this location with your mattress needs. read more

wow! what a pleasurable experience I had shopping here for my mattress. Greeted with a genuine smile, helped me get the mattress I wanted , with no hassle or salesman pushiness. I would highly recommend shopping here for your mattress needs. Keep up the great job team. read more

My boyfriend and I are so happy with our recent mattress purchase. Randy, our salesperson, not only provided excellent customer service, but was very knowledgeable about the products and our needs. At no point did we feel pressured and he made sure to point out all the current sales promotions. He saved us over $350 on our purchase. Our mattress was delivered on time and it only took the guys 15 minutes to swap our old mattress with the new one and we live in a 3rd floor apartment. Overall it was just a great experience and a great investment. read more

Denver Mattress has been great to us. We need to upgrade to a king sized bed and it took us awhile but we found the one we wanted. Denver Mattress has a huge selection and Drew, our sales rep, walked us through the various options and didn't push us into a decision. In fact, in several follow up calls, Drew was incredibly helpful and reached out to us to answer our questions. When we visited other mattress stores, we felt pressured to buy because of whatever sale was going on at that particular time. We appreciated that Drew, or any of the sales people at DM, didn't do that to us. It's overwhelming with so many choices but worth it to find the mattress you want. read more

Brilliant experience. George knew his stuff, and wasn't interested in just selling the most expensive thing- genuinely wanted the purchase to be right for us. They price-matched without question, and delivered right on time with courteous and respectful delivery guys. I would highly recommend checking this place out if you're as confused about the mattress-buying world as we were. read more

After having the mattress for less than 4 years, it became so uncomfortable, we hoped maybe the life time warranty would help us out. Not even a 5 second conversation or really looking at the pictures we took showing the indents in the mattress; they declined us. So we went and bought a Sleep Number and are happy. Sucks we have to some how get rid of a kind mattress now. read more

Buyer beware. These clowns are very nice when you go in Denver Mattress to buy a mattress. They'll make all kinds of promises. "Satisfaction guaranteed!" "Ninety day return policy!" "Full refund if not satisfied!" They tell you that you can return the mattress for a full refund within 90 days of purchase and they'll even pick it up. Yeah, right. The mattress they sold me made by back sore! I called them and they said I hadn't slept on it long enough. Keep sleeping on it, they said. Well I finally had enough of the pain and suffering so I called them to come and get the mattress. Well they picked it up all right and they charged an $80 trip charge to come and get the thing. None of the three sale persons I talked to ever mentioned that!! Save yourself the pain, money and aggravation. Go to a mattress store that sells quality mattresses and employs honest sales representatives. read more

My husband and I went into Denver Mattress 3 days ago to purchase our new king sized bed. I was pretty certain, after extensive research, which bed I wanted. We met Chad Merz upon entering the store and I do not BS- he is AMAZING!!! He listened to our 'issues' and worked with us to find the perfect bed- which is actually the one I had picked through research! Chad was personable, professional and kind. He was NOT pushy and 'salesman'y' if that's a word. He was so awesome to work with! We came back 3 days later (today) as promised and asked for Chad. He helped us get everything sorted and arranged for us to get our bed as quickly as possible. Here's where Chad went the extra mile- he spent time getting to know us, talked to us, learned a bit of our story, shared a bit of his and really invested in us as people, not just potential customers. Our bed will arrive on Monday and I cannot wait!!! Chad made this happen quickly and really blessed us (we'll be sleeping on an mattress on the floor before then so maybe he just took pity!) This will be the third bed I've bought from Denver Mattress and I cannot even imagine being disappointed! And if I am...well they are guaranteed for 15 years!!! You can't beat that and if you a re interested in an amazing "friend" in the business...ask for Chad. :) With that said, I fully recommend he be given a bonus for his stellar abilities (not to mention he has an amazing flare for clothing attire!) and his incredible customer service. Thank you Chad!!! read more