I didn't have a reservation but showed up at 8:20 am with a dozen people in line. The line moved…read morerelatively fast and I was out of there in about an hour. The woman behind the counter was very friendly and efficient in getting everyone taken care of.

Crazy! Only one lady helping a full room of people. She was good but I felt sorry for her…read more 'Charlie' wandered around, not contributing or helping. WTH

Saturday at 10 a.m. it wasn't busy, I was two numbers away, waited only minutes. The lady at the…read morecounter was kind, polite, and perfectly conversational. She explained everything clearly, and the transaction took only as long as efficient actions required . Best DOL experience ever!

I moved to Bellingham from Tampa, FL about two month ago, and I am still being told that I need new…read moredocuments every time I go back to this place. It's been about the 5th time I've gone back and today they told me I need another two documents signed and notarized by my parents that live in Florida. To be fair the people working are not bad people, but I really wish they could've just told/given me all the documents I need in order to change my plates and tabs. It takes about two hours for my parents to drive to the place in order to get something notarized and now they have to do it again. Also my insurance runs out in about a week, which is ridiculous because if they just gave me everything at once then I could've probably gotten everything at least a month before. This is also not completely their fault tho, hence why it is a 2 star. Since USPS gave me an incorrect change of address the first time around, and the second one came late as well. I'm sorry to the staff there but this whole mess has made me more stressed than I have ever been during University. Why isn't there like a full list that you can give us to complete? I saw that another review had a similar problem as well, like why? Why would you want us to come back a handful of times? Sorry for the rant but this is my honest review.

there really isn't a whole lot good to say about this place. Everybody expects to have minor…read moreheadaches and everything when they go into this office or any kind of department of licensing or motor vehicles office anywhere but in some ways, this one I felt was pretty bad. firstly location. Well, the location itself isn't bad. It's also not great. The entrance is tucked away in an area where if you don't really know where you're going you're probably not going to be able to find it. There's also the fact that the location doesn't have anything like a spot where if you have a bicycle, you can tie up to or something. Another thing is the management of this office seems to be an extremely rude individual. Constantly belittling their staff and regularly being an absolute nuisance, right in front of the individuals who have come in and are waiting. some of the staff aren't much better. The individual that I got was an older woman who barely even looked at me. Let alone spoke directly to me. She kept speaking towards her computer screen, and I could barely hear her. small part to the little safety window thing in front of her. now, maybe I just caught her on an off day but still there was no personality in it and her interactions were very cold and almost indifferent. I mean, I'm not saying need to smile or all that very least they need to be polite and honestly she wasn't. honestly, if there was a better location, I would probably find another place but unfortunately for me this is the closest location that I can find. Also, if you utilize a service like Uber or Lyft, you're probably going to have a little bit of difficulty because there are no pickup spots anywhere near the location. I literally had to cross over towards a bar or something to actually wait for my ride to pick me up.

We had such a great and quick experience today which I know is quite challenging at a department of…read morelicensing. There was a gentleman a very kind Indian man we didn't catch his name and I wish we could have. He was so helpful and he deserves a raise!

What happened to DOL's?? Already not fun the last time I went(like 4 years ago). Now they suck…read moreeven more. Go online to make an appointment in August and their next available appointment is October?!? So I do the next best thing. Get there first thing before they open. I got there, well a little too early. Thought they opened at 8, so I got there at 745. No one there. Then I look and they open at 9. So I leave and find some place to go to the bathroom and return about 45 minutes before they opened. There were about 7 people in line so I rushed down to be #8. Sat and waited until they opened at 9. A lady comes out and says we have 60 open appointments today, there are no walk ups. She goes through the line handing out QR codes to scan and schedule. Guess what, since I had been on it earlier in the morning it automatically locked me out. People from the back of the line(which was well over 50 people deep were able to schedule and walk into 9am appointments. No signage or any of that. Guess getting up and being early or even being proactive gets you nowhere anymore. Couldn't even renew my license online, don't know why. Just said I wasn't eligible. This system is broke and this whole thing is a joke. So now I will be getting online at 9 am every morning hoping I can get an appointment soon. Good thing my license expires in a few days. They should send you a reminder a year before your license expires and have a scheduled date attached to it. If you miss it, it's on you. But if you make it, well that a way for this dumb system to improve a little better. We're all busy, and though I'd did know I was coming up on expired, no one told me the shit show of renewing. Go back to the old days, or open more facilities. Shouldn't even be a 1 star.

Discovered unexpectedly that my license had expired and I needed to renew my license asap. Decided…read moreto secure an enhanced driver license or Real ID. Every day at 8:20 AM the Redmond location releases same day appointments, I was lucky enough to get one of those. FYI every Friday at 4 PM they release appointments for the following week. Otherwise you're looking at booking out a month in advance. I was able to register and secure an appointment very quickly online -- although I will say that the website did not have EDL as one of its first options, which I think it should give the importance of that license now. I had to use the search bar to find it and only then did it pull up. It was confusing trying to make an appointment for a renewal but it wasn't just a renewal I was looking for. What was very helpful was the updating texts that reminded me of the appointment time and gave me the option to check in online. The helpful staff at the registration information desk confirmed my check-in. The waiting area was spacious with many chairs, and there were 19 kiosks which meant very speedy processing. I didn't wait more than five minutes however I had to step out of the waiting area for a moment and it was during that time that my number was called. The saving grace was the smart technology was that sent me a text informing me that my number had been called. Nathan Diamond assisted me. I had my previous drivers license which was then canceled out, my W-2 has proof of address and my photo was taken. I was given a temporary license that would function for 45 days but I could expect my license to arrive in the next 30 days. Organ donation was confirmed and I was given the option of putting my blood type if I had written proof of it, which I wish I had known in advance. I did not however have such a document with me so I was not able to put it on my card but I was told I could update anytime. I chose the eight year option which was about $144 out the door after all fees, etc. The five minutes or so with Mr. Diamond was really educational. I think I was out in 15 minutes total. The parking lot out front was free parking so no stress about parking. The staff was helpful so asked for their names. The two people at registration were informative and helpful as well.

Compared to California, this place is pretty organized and efficient. You don't have to wait long…read morehours. The facilities are clean probably bc it just opened. The front staff administrator checking people in was efficient but unfriendly. I asked her a question and she gave me a blank stare. She probably has a lot of people asking her questions all day so whatever. Glad Washington state has it together.

Okay, I don't know why people got a harp on the DMV. In my humble opinion, if you're an idiot, and…read moreor unorganized then I could see why this would be a difficult place for you. If you do what they tell you to do and stop trying to make up your own rules. This is one of the most efficient things in the world. I had a 10:45 a.m. appointment at the Lynnwood DMV. They got me in at 10:38 and I was out before my actual appointment start.. Now that should be a role model for government efficiency. If everything can work this smoothly that would be amazing! Heck the drive-thru line at shake shack by Alderwood. It's 10 times longer than this place.. great job Lynnwood DMV.. David was the gentleman that helped me and couldn't have been more nicer and more efficient than I could have ever wanted.

Very shirt wait. Friendly people! I was surprised there was hardly anyone there. It paid off to…read moremake an appointment Friday before noon.

The one in Smokey point is fast and efficient. I got in and out in under 10 mins. Very friendly and…read morehelpful. Nice bathrooms too.

I visited the Washington State Department of Licensing in Shoreline in July to get my enhanced…read morelicense, but the real standout was the waiting-room seating. These chairs were unexpectedly excellent. Firm enough to feel supportive, but not so firm that you start questioning every decision that led you to a government office. The backrest had a reassuring angle, the seat offered respectable cushioning, and the armrests provided just enough structure to make the wait feel official without becoming punitive. I had prepared myself for the classic plastic-chair experience: stiff posture, numb legs, and a growing awareness of time itself. Instead, I found myself comfortably seated, holding my paperwork and thinking, "Honestly, I could do another ten minutes." The whole experience was straightforward, surprisingly painless, and made me feel extremely responsible. The staff were helpful, the process was smooth, and I walked in as a regular person and left as someone officially prepared to cross borders by land or sea. Five stars for efficient service, quietly exceptional waiting-room furniture, and helping me complete an important adult errand without turning it into a full-day side quest.

I always have a wonderful experience at the Shoreline DMV! The staff are friendly, organized, and…read morevery efficient. Last month, I went in for a walk-in license renewal that needed to be done in person. I arrived about 15 minutes before opening, and although there was already a line, they had an employee outside checking in with people to make sure everyone was in the right place and knew whether they needed to stay in line. From the moment they opened, I was in and out in less than 35 minutes. If that's not efficiency, I don't know what is! I can't speak for every service they offer, but based on my experience, I really appreciate the staff and how well they run things. Big bonus, they have ample parking!

Went to ask a quick question of the person who asks why you are there and gives out a number and…read moreshe rudely just said take a number without listening. They need to get rid of the employees that hate their job which it seems to be the majority of the people who work there.

Personable competent personnel providing a necessary service…read more Clean environment with seating & good "notifications" available.