Being as this is my "home" Post Office, I'm going to give them an extra star just to show some…read morelocal love. But as far as Post Offices go, this one is just like any other you've visited in the past four decades: outdated, inefficient, long lines, etc. etc. etc. On a recent visit, I was there for over an hour and had to stand in line TWICE to get something mailed. Honestly, it was ridiculous. I had tried to use the self-service machine in the lobby which, while still utilizing technology from the 1980s, is still usually a more efficient way to send a package. When the machine malfunctioned, I stood in a long line to try to send it at the counter; but instead the ONE person working there informed me she would send a manager out to fix it since my package wasn't pre-addressed. (I had been planning to print out the address on the label at the machine....argggghhhh.) I waited about 10 minutes for the manager to come fix the machine. When he finally arrived (looking annoyed), he announced he couldn't fix it. So I had to GET BACK IN LINE for another 20 minutes (and bum a pen off of another patron) to finally mail my package. Really, this whole thing should have taken no more than 10 minutes. Anyway, the USPS is what it is. My package arrived safely and I guess that's all that really matters. But seriously, if this isn't an example of an inefficient business model I don't know what is!

I thought going to the post office was supposed to be a miserable experience. These folks are…read morehelpful, personable, and friendly even when they are swamped.

Staff is very friendly and helpful! We have used them to receive Amazon packages and also rented a…read moremailbox there.

I am specifically reviewing their notary services on behalf of my dad…read more My 70-year-old dad recently got in a minor car accident and is having to deal with insurance. His car was paid off so they ended up totaling it and he's now navigating the process of paperwork. He was unsure how to fill out his paperwork, and I guess brought the papers into the notary blank. She very kindly helped him through the process of filling out the paperwork, getting it notarized and getting it mailed off. I appreciate her kindness immensely and wanted to make sure it was acknowledged. My dads words: "Everything went well... The person was very nice and experienced... Explained everything and helped me fill out papers... The lady helping me was the Notary and knew all about what I had to do... She even knew how the mailing label was supposed to work... I was happy with the service..." So if anyone is looking for a notary on island this sounds like the lady you want to have helping you!

The clerks here have always been so pleasant. They've made suggestions that have saved me money and…read moregotten the same shipping window I was looking for. I've been 3 or 4 times, and besides the Christmas rush, service is usually very quick. The parking lot is on the small side, so finding a spot can occasionally be a little tricky.

I've been waiting for a package since the 15th it is now the 19th this is not the first time this…read morehappened here. I'm at my wits end with this place about to get. Apo box elsweare just so I can get my packages on time for once

I was very impressed by how nice all the employees are here. Very unusual for a post office these…read moredays because all one is typically met with is a ration of bad attitude. Oh yeah, you can yelp them as much as you want and nothing changes because they don't care how they treat you. They have job security so they can bring all their negative baggage to work. But my experience here left me wishing I had more items to mail.

Great service very helpful. No wonder you have so few comments, four words would do. I hope in the…read morefuture you can find a way to reduce the number of character needed to tell you how good you are. I have always liked the service I have received.

This location is not open to the public. It is an annex location used by postal workers ONLY. This…read morelocation shouldn't be shown on Google Maps as it gives the impression it is open to the public. An employee of this location told me, that the post office has tried for several years to get Google Maps to update maps to no avail.

5 starts just to counter some crazy lady who doesn't have a clue how things work on yelp. They at…read morethe public office do great work. That address is 720 E Fairhaven Ave, Burlington, WA 98233 she is right this address shown is for the Anex / processing building.

The lady that sets in their is very rude, and doesn't look like she wants to be there, I'll be…read moredriving to Mt Vernon WA post offices where their friendly and go out of their way to help you. Very disappointed, both times I went in the post offices in Conway she acted the same rude,

Lydia and the supervisor worst customer service ever. They refused to take a package that I'm…read moremailing to my friend who's currently on deployment. They said I need to get the last 4 after the zip code. Zip code isn't enough and they wouldn't budge to help look it up. They both told me is my lost and ask your friend on deployment for that information. They both didn't want to help me and everything was filled out correctly. It's not the first time I mail packages out to the military. They refused to help me. They did t took my package either to try.

I'd give it no stars if I could, any postmaster that blames a whole USPS service replacing a…read moreclearly marked hazardous package 7 inches wide on a 3 1/2 inch rail is ridiculous. Joe quit being so defensive all the time. It's time for someone to retire.

Ivory performed exceptional service today with several customers ahead of me, as well as with…read moremyself. She was kind and friendly and consistent in asking if customers needed stamps, and if they would complete a survey. She's an asset to this location. The only reason this is not five-star is because the facility is outdated and nobody likes going to a United States postal building since often times they're run down. But Ivory made all the difference. I will be back to this location because of her, if ever needed.

Went in the other day to get the keys to my PO Box and when I got to the counter I said that and…read moreshe just looked at me very confused and said what I must be confused. I said I ordered it online and she got very rude and said I need to have my application with me but I didn't so I asked if I could get it printed off my phone because I had it on there. She got even more rude and snarky with how she talked and said we don't provide printing services here. But I've had things printed at the post office before. Girl didn't seem like she knew how to do her job and was VERY rude from the moment I walked in. So I'm currently out 100 dollars and didn't get my keys. Don't ever use this post office. The workers don't deserve a job there.

Stopped byfor the first time in years to mail a package and pick up a roll of stamps…read more The employees in the office were friendly, helpful and informative. Overall a great experience. Parking has always been an issue, 51% design, 49% people's inability to drive or make rational decisions.

I have been coming to this post office for 5 years now and not once have I seen them not being…read morehelpful and friendly. There are a lot of older folks in this area and the patience the employees have is amazing. Amy, Tyler and Shenandoah are stand out employees that the post office should be proud of. Thank you for their continued outstanding service!