Terrible service. Dependable cleaners didn't clean anything, I paid $41, first they said they will refund money, then they said they don't offer guarantees. Dependable cleaners lie and disrespect customers. When I went to drop off the costume, I asked twice and showed them the stains, and they told me they would wash them out and everything will be fine. When they promised to refund the money, they didn't take my card details, and I realized that they had no intention of giving anything back. Online I find many bad reviews, Yelp too, please check them out beforehand. I wasted time, they returned the suit the day before the event, I lost money and, most importantly, time. Don't use their services, look at the reviews and ratings. It's nerves, stress, and a rip-off. I add all photos and the receipt, please think twice before contacting this cleaner. read more

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My custom king-sized duvet is lost and gone forever. I understand that things occasionally go awry, and this is not a review of the shop (bad enough) but instead the young man at the desk. He has a great need to talk - loudly - defending himself rather than hearing the problem. He cut me off at the first clause in a long-winded rebuttal without ever hearing my point. I couldn't get a word in edgewise in this imaginary debate. After I left, I could hear him continue to rant behind the closed door of the shop. Buyer beware (and consider wearing earplugs!) read more

Awful, they lost my clothes, I came back 4 times trying to pick them up, they finally found some of them, but not all if them. DO NOT TAKE YOUR CLOTHES HERE, THEY DO NOT CARE. read more

This place is a complete rip-off. I had four dress shirts cleaned here; three from Ralph Lauren and one from Brooks Brothers. All were to be boxed to take for business travel. First, they packed them in three separate bags and charged me $1.50 for each bag, then, they charged a different price for each of the RL shirts - they were identical shirts except two were blue and one was white. The biggest rip-off was that they charged me $19.00 for the Brooks Brothers shirt. I had good experience with their Denver location but these guys are thieves. I will not be back and unless you want to get ripped off go somewhere else! read more

The guy behind the counter is a con man! First they said my cleaning was delayed and the second time my cleaning was too dirty and THEN it was destroyed and I couldn't get a refund because it was too late. Go somewhere else's! read more

They say in by 9 out the same day. This is a lie. They don't open until 9 and the lady said same day is only available if they are dropped off by 8:30am - before they are even open. Also, horribly expensive. Ended up at the dry cleaner next door and they actually honored the in by 9 as stated on their door. They have a new customer, this place just lost one. read more

I have been a LOYAL customer of Dependable Cleaners for years. I like the quick turn around and the new location by El Rancho is perfect for dropping off and picking up your laundry. HOWEVER!! - The cost of using Dependable has become SO EXPENSIVE. Every time I use them it is more than the last. The other day I dropped off my cleaning and asked the lady at the counter why the prices keep going up? ... she smartly responded that "we all want raises." I thought to myself... well, its time to find another cleaners. They seem to have lost the concept of free market and think they can just keep raising prices to meet high rent and hourly wages. I hate to see companies price themselves out of business. There are plenty of other good cleaners in Evergreen, now they are all less expensive too... Farewell Dependable you have lost a "VIP" customer. read more

My wife and I took 9 pieces in and the results are the worst dry cleaning we've ever seen. Most of the clothes are unwearable without ironing. One of my wife's jackets looks like someone put it on, pushed the sleeves up to their shoulders, and sat in a sauna for 3 hours. read more

Dropped a shirt off to be cleaned and I got it back the same day looking brand new. Excellent customer service and while on the expensive side, the price is well worth the quality. Keep doing good work. read more

I needed cleaning and tailoring in a hurry, and they did an excellent job. I used them for a coat with leather trim a number of years ago and it turned out fine. read more

I was a first time customer and had a very large load after recents moving here. I dropped off early on the way to work and forgot to give them my 20% off coupon. I called the manager as soon as I got to work and she said it won't be a problem and marked my account. When I picked up she was not there and they did not honor her word. The manager that committed to the 20% off only gave me $13.88 off instead of 20% which would have equated to over $70. Their prices are very high. I do not recommend a company that does not keep their word. read more