Everyone here is excellent - knowledgeable, courteous, helpful. I have had to go in a couple of…read moretimes to get torn contacts out of my eye, and Alan has been wonderful! They really care about their customers.

Like most folks, I used to get my contacts on-line but have since transitioned to Eye Designs for…read morecontacts and glasses. Alan Wynn has helped me many, many times both while I am in town and on the road. He is friendly and professional. He really goes all out to satisfy his customers. I suppose I could save a bit on a box of contacts but I prefer the customer support that I get with Eye Designs. In the long haul, it pays off to my benefit. PS - Support your local community by using local providers.

I have known of Chambless Eye Care for many years as Dr. Chambless was my father-in-law's…read moreoptometrist. I live north of Atlanta and had a recent eye diagnosis that I wanted to get a second opinion so I thought it may be worth a trip down to Macon. My hunch proved correct. I was nothing short of impressed during my entire visit. Dr. Chambless was professional, personable and most of all thorough in his examination and answering all my concerns. His staff and associates were friendly and most helpful as well. I highly recommend Dr. Russell Chambless and Chambless Eye Care. Bobby D.

I have gone to Dr Chambliss for my eyes for years. No better Dr and staff anywhere. Dr Chambliss is…read morealways kind, explains everything to you and is just all around awesome! Staff is great as well.

Downtown opticians has horrible customer service do not do business with them! I took my kids…read morethere since one of my kids was having difficulty seeing the board at school, they were not particularly welcoming to me or my 2 kids. The optometrist was also not particularly friendly. (We had previously been to Primary Eyecare just across from Downtown Opticians and was used to friendly courteous service, but was not able to get an appointment soon enough). When it was time for my son's contact lense fitting the lady helping him was very impatient with him even though she knew it was his first he was wearing contacts. She was getting frustrated because he was not able to put the contacts in quickly enough and it was getting late in the evening so we came back the following week for him to learn how to put the contacts in. Once again, the same lady was there and offered the same horrible customer service. She actually said in a very rude dismissive tone "you came at a bad time to do this because we are very busy right now". At this time there was only one other person in the store! I was shocked and thinking doesn't she realize I am a customer and I am spending my hard earned money with your company! I was not planning to place the order for contacts with them but against my better judgement I did. I was told they would be in within 7 days. After almost 2 weeks passed I called to inquire and was told they hadn't come and they were not sure when they would arrive but would call me when they came in. A few days later I called again and spoke to Rachael still no contacts, so I politely said "please refund my money I will order it somewhere else". (I ended up ordering them from Sams Club and saved $30.00 and they were ready for pick up in 3 days) Instead of refunding my $100.00 she debited another $100.00 and didn't even bother to call me and notify me of this incompetent error! I later found out while I was checking out at Walmart and my card declined!! I was extremely upset. No manager or anyone from this company has since offered any apology. But if I can save someone from having to deal with these rude incompetent people that's justice. Maybe they are not familiar with the expression "bad news travels fast" I will also report them to the BBB.

wendy m. did you ever end up getting both 100 dollars back?…read more I'm quite surprised because every time I go I always get real good customer service and they are always really friendly. Perhaps you may have misinterpreted their tone? It's hard to believe they were that rude. I have been going there for years. The doctor is always really nice. They usually tell me if the contacts are going to take awhile to come in. They always send me home with a trial pair.

Almost as important as the professional expertise is the rare, precious, lovely experience of NO TV…read moreIN THE WAITING ROOM!

This place has been the worst experience of any Dr.... Of course the wait time completed to the…read moreappointment time was a long ways off.. Dr kept trying to update me on stuff when I just went in for a routine eye exam.... The worst thing is I have been fighting charges for a year and a half because they kept sending it in coded wrong multiple times.... They even sent the bill to a collection agency, when I called to question them about it they denied sending to them.... Finally after many hours on phone calls with them and insurance company, BCBS finally got it taken care of for me.... I will go blind before I use this place again !!!!

It's that time of year again! Had my annual eye exam (virtual) with Dr. King, and as always, it was…read morea great experience. The process was quick, smooth, and super convenient. Krystal was really nice and personable. She walked me through all the pre-screen tests and made everything easy to understand. I didn't get any new glasses this time, but the selection was great and definitely tempting. Always a solid experience here. Professional, friendly, and efficient.

I have been coming to this LensCrafters since I moved to Middle Georgia 2 years ago. It is located…read morein The Shoppes At River Crossings on the corner across the street from Dillards. Every time I've visited this location the entire staff is friendly and personable. The optometrist is patient and explains everything to me about my eyes and answers all of my questions. Typically the exam is quick and thorough. Once I get my prescription I take my time to shop for the perfect eye glasses. LensCrafters has some of the best selections amongst optical shops near me. They have all the high-end brands like Prada, Ray-Ban, Tiffany and many more. The staff is helpful when it comes to making my final decision. I have purchased sunglasses and eye glasses from here and have been pleased with everything. I love that they have flexible hours and that I can schedule my exams on Saturday since I live almost an hour away. This location is always organized and clean. If you are searching for a place to purchase your next pair of glasses or need an eye exam, look no further.